Willowbrooke Court at Country House
4830 Kennett Pike, Wilmington, DE 19807
Willowbrooke Court at Country House is a nursing home in Wilmington, Delaware. This page lists the citations, fines and star ratings that CMS publishes for it. Each one has a date and a link to CMS.
At a glance
- CMS overall star rating5 of 5
- Last standard health inspectionMarch 23, 2026 (7 months ago)
- Health citations since February 9, 20245 (Delaware average 37)
- Fines in the past three yearsNone listed by CMS
- CMS flagsNone listed by CMS
Get an email when CMS publishes something new about this home
One email per CMS update, only when something changed: a new citation, a fine, a star rating change, a new owner. Early access follows one home per address.
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CMS flags
CMS does not list this home as a Special Focus Facility or a candidate. CMS does not show an abuse icon for it. CMS lists no change of ownership in the past 12 months.
Inspections, fines and changes
This list shows every citation and fine in CMS's current data, which covers about the last three years. It also shows changes CMS made to this home's ratings and records.
CMS update of July 29, 2026
Staffing
Total nurse staffing reported to CMS went from 4.7 to 3.9 hours per resident per day.
CMS update of November 20, 2025
Staffing
Total nurse staffing reported to CMS went from 4.7 to 4.1 hours per resident per day.
CMS update of July 30, 2025
Star rating
The CMS health inspection star rating changed from 4 of 5 to 5 of 5. CMS changed how it scores this rating for many homes at once.
CMS update of April 30, 2025
Staffing
Total nurse staffing reported to CMS went from 4.3 to 3.8 hours per resident per day.
Health inspection on February 26, 2025
2 citationsCMS lists this as a standard inspection and a complaint inspection.
Show the 2 citations
Citation F0623. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
CMS lists it as corrected on April 24, 2025.
Citation F0684. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
CMS lists it as corrected on April 24, 2025.
CMS update of February 26, 2025
Staffing
Total nurse staffing reported to CMS went from 5.0 to 4.3 hours per resident per day.
CMS update of July 31, 2024
Staffing
Total nurse staffing reported to CMS went from 4.5 to 3.8 hours per resident per day.
Health inspection on February 9, 2024
3 citationsCMS lists this as a standard inspection.
Show the 3 citations
Citation F0812. Severity F: potential for more than minimal harm, widespread.
The rule CMS cited:
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
CMS lists it as corrected on March 18, 2024.
Citation F0842. Severity E: potential for more than minimal harm, pattern.
The rule CMS cited:
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
CMS lists it as corrected on March 18, 2024.
Citation F0712. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
CMS lists it as corrected on March 18, 2024.
Fire safety inspection on February 9, 2024
1 citationCMS lists this as a standard inspection.
Show the 1 citation
Citation E0037. Severity E: potential for more than minimal harm, pattern.
The rule CMS cited:
Establish staff and initial training requirements.
CMS lists it as corrected on March 18, 2024.
CMS star ratings
- 5 of 5CMS overall star rating
- 5 of 5CMS health inspection star rating
- 5 of 5CMS staffing star rating
- 5 of 5CMS quality measures star rating
Facts from CMS
- Phone
- (302) 654-5101
- Last standard health inspection
- March 23, 2026 (7 months ago)
- Certified beds
- 14
- Residents per day, on average
- 4
- Ownership type
- Non profit - Corporation
- Legal business name
- Acts Retirement-Life Communities INC
- Chain
- Acts Retirement-Life Communities
- Takes part in
- Medicare
Fewer health citations than the Delaware average (5 vs 37).
Owners and managers
CMS lists these owners and managers for this home. Names are as CMS writes them.
- ACTS ACQUISITION AND DEVELOPMENT COMPANY LLCIndirect ownership interest · not applicable · since 05/01/2010
- ACTS ALLIANCE MANAGEMENT LLCIndirect ownership interest · not applicable · since 12/31/2022
- ACTS COMMUNITIES OF MARYLAND, INC.Indirect ownership interest · not applicable · since 04/01/2019
- ACTS LEGACY FOUNDATION, INC.Indirect ownership interest · not applicable · since 12/31/2022
- ACTS MANAGEMENT SERVICES, INC.Indirect ownership interest · not applicable · since 01/01/2012
Show 12 more
- ACTS RETIREMENT SERVICES, INCIndirect ownership interest · not applicable · since 05/01/2010
- ACTS RETIREMENT-LIFE COMMUNITIES MANAGEMENT, LLCIndirect ownership interest · not applicable · since 12/31/2022
- ACTS SIGNATURE COMMUNITY SERVICES INCIndirect ownership interest · not applicable · since 03/24/2009
- BONITA SPRINGS RETIREMENT VILLAGE INCIndirect ownership interest · not applicable · since 11/01/2024
- MEASE LIFE INCIndirect ownership interest · not applicable · since 10/01/2023
- ACTS MANAGEMENT SERVICES, INC.Operational/managerial control · not applicable · since 07/01/2014
- ACTS RETIREMENT-LIFE COMMUNITIES INCOperational/managerial control · not applicable · since 07/01/2014
- ACTS RETIREMENT-LIFE COMMUNITIES MANAGEMENT, LLCOperational/managerial control · not applicable · since 12/31/2022
- AHERN, SUSANOperational/managerial control · not applicable · since 01/01/2020
- CHRISTIANSEN, KARENOperational/managerial control · not applicable · since 05/25/2010
- FOX, GLENNOperational/managerial control · not applicable · since 01/01/2017
- GRANT, GERALDOperational/managerial control · not applicable · since 05/04/2017
Questions
When was Willowbrooke Court at Country House last inspected?
CMS lists March 23, 2026 as the date of its most recent standard health inspection.
How many citations (violations) does Willowbrooke Court at Country House have?
CMS lists 5 health citations since February 9, 2024. CMS also calls these deficiencies.
Has Willowbrooke Court at Country House been fined?
CMS lists no fines for this home in the past three years.
What is the CMS star rating of Willowbrooke Court at Country House?
Its CMS overall star rating is 5 of 5.
Is Willowbrooke Court at Country House a Special Focus Facility?
No. CMS does not list it as a Special Focus Facility or a candidate.