Nursing Home Alerts

Hillside Health and Rehabilitation Center

38220 Henry Dr, Zephyrhills, FL 33540

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Hillside Health and Rehabilitation Center is a nursing home in Zephyrhills, Florida. This page lists the citations, fines and star ratings that CMS publishes for it. Each one has a date and a link to CMS.

At a glance

This page uses data from the Centers for Medicare & Medicaid Services (CMS), published on October 28, 2026. CMS updates its data about once a month.

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One email per CMS update, only when something changed: a new citation, a fine, a star rating change, a new owner. Early access follows one home per address.

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CMS flags

CMS does not list this home as a Special Focus Facility or a candidate. CMS does not show an abuse icon for it. CMS lists no change of ownership in the past 12 months.

Inspections, fines and changes

This list shows every citation and fine in CMS's current data, which covers about the last three years. It also shows changes CMS made to this home's ratings and records.

  1. CMS update of October 28, 2026

    • Star rating

      The CMS overall star rating changed from 3 of 5 to 1 of 5.

    • Star rating

      The CMS health inspection star rating changed from 2 of 5 to 1 of 5.

    • Star rating

      The CMS quality measures star rating changed from 5 of 5 to 4 of 5.

  2. Health inspection on August 11, 2026

    5 citations

    CMS lists this as a complaint inspection.

    Show the 5 citations
    • Citation F0580. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

      CMS lists it as corrected on September 11, 2026.

      CMS has cited this home for F0580 2 times since 2026.

    • Citation F0610. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Respond appropriately to all alleged violations.

      CMS lists it as corrected on September 11, 2026.

    • Citation F0656. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

      CMS lists it as corrected on September 11, 2026.

    • Citation F0686. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate pressure ulcer care and prevent new ulcers from developing.

      CMS lists it as corrected on September 11, 2026.

    • Citation F0698. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide safe, appropriate dialysis care/services for a resident who requires such services.

      CMS lists it as corrected on September 11, 2026.

    See this home on CMS Care Compare

  3. CMS update of July 29, 2026

    • Star rating

      The CMS overall star rating changed from 2 of 5 to 3 of 5.

    • Star rating

      The CMS staffing star rating changed from 1 of 5 to 2 of 5.

  4. CMS update of May 27, 2026

    • Ownership

      CMS lists this home under a new chain.

  5. Health inspection on May 20, 2026

    15 citations

    CMS lists this as a standard inspection.

    Show the 15 citations
    • Citation F0761. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

      CMS lists it as corrected on June 20, 2026.

    • Citation F0552. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure that residents are fully informed and understand their health status, care and treatments.

      CMS lists it as corrected on June 20, 2026.

    • Citation F0584. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

      CMS lists it as corrected on June 20, 2026.

    • Citation F0645. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: PASARR screening for Mental disorders or Intellectual Disabilities

      CMS lists it as corrected on June 20, 2026.

    • Citation F0812. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

      CMS lists it as corrected on June 20, 2026.

      CMS has cited this home for F0812 2 times since 2025.

    • Citation F0580. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

      CMS lists it as corrected on June 20, 2026.

    • Citation F0641. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure each resident receives an accurate assessment.

      CMS lists it as corrected on June 20, 2026.

    • Citation F0644. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

      CMS lists it as corrected on June 20, 2026.

    • Citation F0679. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide activities to meet all resident's needs.

      CMS lists it as corrected on June 20, 2026.

    • Citation F0684. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate treatment and care according to orders, resident’s preferences and goals.

      CMS lists it as corrected on June 20, 2026.

      CMS has cited this home for F0684 3 times since 2023.

    • Citation F0693. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

      CMS lists it as corrected on June 20, 2026.

    • Citation F0697. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide safe, appropriate pain management for a resident who requires such services.

      CMS lists it as corrected on June 20, 2026.

      CMS has cited this home for F0697 2 times since 2023.

    • Citation F0759. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure medication error rates are not 5 percent or greater.

      CMS lists it as corrected on June 20, 2026.

      CMS has cited this home for F0759 2 times since 2023.

    • Citation F0825. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide or get specialized rehabilitative services as required for a resident.

      CMS lists it as corrected on June 20, 2026.

    • Citation F0880. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide and implement an infection prevention and control program.

      CMS lists it as corrected on June 20, 2026.

      CMS has cited this home for F0880 2 times since 2025.

    See this home on CMS Care Compare

  6. Fire safety inspection on May 20, 2026

    3 citations

    CMS lists this as a standard inspection.

    Show the 3 citations
    • Citation K0761. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: To conduct inspection, testing and maintenance of fire doors by qualified individuals.

      CMS lists it as corrected on June 12, 2026.

      CMS has cited this home for K0761 2 times since 2023.

    • Citation K0324. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide properly protected cooking facilities.

      CMS lists it as corrected on June 12, 2026.

    • Citation K0918. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Have generator or other power source capable of supplying service within 10 seconds.

      CMS lists it as corrected on June 12, 2026.

    See this home on CMS Care Compare

  7. CMS update of April 29, 2026

    • Star rating

      The CMS overall star rating changed from 3 of 5 to 2 of 5.

    • Star rating

      The CMS staffing star rating changed from 2 of 5 to 1 of 5.

  8. CMS update of February 25, 2026

    • Star rating

      The CMS staffing star rating changed from 3 of 5 to 2 of 5.

  9. Health inspection on August 21, 2025

    9 citations

    CMS lists this as a standard inspection.

    Show the 9 citations
    • Citation F0812. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

      CMS lists it as corrected on September 21, 2025.

    • Citation F0695. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide safe and appropriate respiratory care for a resident when needed.

      CMS lists it as corrected on September 21, 2025.

    • Citation F0755. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

      CMS lists it as corrected on September 21, 2025.

    • Citation F0757. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure each resident’s drug regimen must be free from unnecessary drugs.

      CMS lists it as corrected on September 21, 2025.

    • Citation F0880. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide and implement an infection prevention and control program.

      CMS lists it as corrected on September 21, 2025.

    • Citation F0550. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

      CMS lists it as corrected on September 21, 2025.

    • Citation F0689. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

      CMS lists it as corrected on September 21, 2025.

    • Citation F0694. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide for the safe, appropriate administration of IV fluids for a resident when needed.

      CMS lists it as corrected on September 21, 2025.

    • Citation F0756. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

      CMS lists it as corrected on September 21, 2025.

    See this home on CMS Care Compare

  10. Fire safety inspection on August 21, 2025

    1 citation

    CMS lists this as a standard inspection.

    Show the 1 citation
    • Citation K0372. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

      CMS lists it as corrected on September 28, 2025.

    See this home on CMS Care Compare

  11. CMS update of July 30, 2025

    • Star rating

      The CMS overall star rating changed from 2 of 5 to 3 of 5. CMS changed how it scores this rating for many homes at once.

    • Star rating

      The CMS staffing star rating changed from 2 of 5 to 3 of 5.

    • Star rating

      The CMS quality measures star rating changed from 4 of 5 to 5 of 5.

  12. CMS update of February 26, 2025

    • Star rating

      The CMS overall star rating changed from 1 of 5 to 2 of 5. CMS changed how it scores this rating for many homes at once.

    • Star rating

      The CMS staffing star rating changed from 1 of 5 to 2 of 5.

  13. Health inspection on January 23, 2025

    2 citations

    CMS lists this as a complaint inspection.

    Show the 2 citations
    • Citation F0677. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide care and assistance to perform activities of daily living for any resident who is unable.

      CMS lists it as corrected on February 23, 2025.

    • Citation F0684. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate treatment and care according to orders, resident’s preferences and goals.

      CMS lists it as corrected on February 23, 2025.

    See this home on CMS Care Compare

  14. CMS update of October 30, 2024

    • Star rating

      The CMS overall star rating changed from 2 of 5 to 1 of 5.

    • Star rating

      The CMS quality measures star rating changed from 5 of 5 to 4 of 5.

  15. CMS update of August 29, 2024

    • Name

      CMS lists a new legal business name for this home.

    • Ownership

      CMS no longer lists a chain for this home.

  16. CMS update of July 31, 2024

    • Name

      CMS lists a new name for this home. It was PROMEDICA SKILLED NURSING AND REHABILITATION (ZEPH.

  17. CMS update of March 28, 2024

    • Ownership

      CMS lists this home under a new chain.

    • Fine

      CMS changed the fine from August 16, 2023 from $5,735 to $3,728.

  18. CMS update of January 31, 2024

    • Star rating

      The CMS overall star rating changed from 3 of 5 to 2 of 5.

    • Star rating

      The CMS staffing star rating changed from 2 of 5 to 1 of 5.

  19. Health inspection on August 16, 2023

    5 citations

    CMS lists this as a standard inspection.

    Show the 5 citations
    • Citation F0759. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure medication error rates are not 5 percent or greater.

      CMS lists it as corrected on September 11, 2023.

    • Citation F0554. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Allow residents to self-administer drugs if determined clinically appropriate.

      CMS lists it as corrected on September 14, 2023.

    • Citation F0684. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate treatment and care according to orders, resident’s preferences and goals.

      CMS lists it as corrected on September 11, 2023.

    • Citation F0688. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

      CMS lists it as corrected on September 11, 2023.

    • Citation F0697. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide safe, appropriate pain management for a resident who requires such services.

      CMS lists it as corrected on September 11, 2023.

    See this home on CMS Care Compare

  20. Fire safety inspection on August 16, 2023

    2 citations

    CMS lists this as a standard inspection.

    Show the 2 citations
    • Citation K0345. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Have approved installation, maintenance and testing program for fire alarm systems.

      CMS lists it as corrected on November 10, 2023.

    • Citation K0761. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: To conduct inspection, testing and maintenance of fire doors by qualified individuals.

      CMS lists it as corrected on September 16, 2023.

    See this home on CMS Care Compare

CMS star ratings

Facts from CMS

Phone
(813) 788-7114
Last standard health inspection
May 20, 2026 (5 months ago)
Certified beds
120
Residents per day, on average
107.7
Ownership type
For profit - Individual
Legal business name
Hillside Operations LLC
Chain
Aston Health
Takes part in
Medicare and Medicaid

More health citations than the Florida average (36 vs 20).

Owners and managers

CMS lists these owners and managers for this home. Names are as CMS writes them.

Show 3 more
  • HAYNES, TERRYOperational/managerial control · not applicable · since 05/05/2023
  • MERCADO, RONNIELOperational/managerial control · not applicable · since 05/05/2023
  • WILDES, DONNAOperational/managerial control · not applicable · since 08/28/2025

Questions

When was Hillside Health and Rehabilitation Center last inspected?

CMS lists May 20, 2026 as the date of its most recent standard health inspection.

How many citations (violations) does Hillside Health and Rehabilitation Center have?

CMS lists 36 health citations since August 16, 2023. CMS also calls these deficiencies.

Has Hillside Health and Rehabilitation Center been fined?

CMS lists no fines for this home in the past three years.

What is the CMS star rating of Hillside Health and Rehabilitation Center?

Its CMS overall star rating is 1 of 5.

Is Hillside Health and Rehabilitation Center a Special Focus Facility?

No. CMS does not list it as a Special Focus Facility or a candidate.

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