Nursing Home Alerts

Westbury Center of Conyers for Nursing and Healing

1420 Milstead Road, Conyers, GA 30012

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Westbury Center of Conyers for Nursing and Healing is a nursing home in Conyers, Georgia. This page lists the citations, fines and star ratings that CMS publishes for it. Each one has a date and a link to CMS.

At a glance

This page uses data from the Centers for Medicare & Medicaid Services (CMS), published on October 28, 2026. CMS updates its data about once a month.

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One email per CMS update, only when something changed: a new citation, a fine, a star rating change, a new owner. Early access follows one home per address.

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CMS flags

CMS does not list this home as a Special Focus Facility or a candidate. CMS does not show an abuse icon for it. CMS lists no change of ownership in the past 12 months.

Inspections, fines and changes

This list shows every citation and fine in CMS's current data, which covers about the last three years. It also shows changes CMS made to this home's ratings and records.

  1. CMS update of October 28, 2026

    • Star rating

      The CMS overall star rating changed from 3 of 5 to 4 of 5.

    • Star rating

      The CMS staffing star rating changed from 1 of 5 to 2 of 5.

    • Star rating

      The CMS quality measures star rating changed from 3 of 5 to 4 of 5.

  2. CMS update of July 29, 2026

    • Star rating

      The CMS quality measures star rating changed from 2 of 5 to 3 of 5.

  3. Health inspection on February 5, 2026

    1 citation

    CMS lists this as a complaint inspection.

    Show the 1 citation
    • Citation F0880. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide and implement an infection prevention and control program.

      CMS lists it as corrected on March 22, 2026.

      CMS has cited this home for F0880 2 times since 2024.

    See this home on CMS Care Compare

  4. CMS update of January 14, 2026

    • Star rating

      The CMS overall star rating changed from 1 of 5 to 3 of 5.

    • Star rating

      The CMS health inspection star rating changed from 2 of 5 to 4 of 5.

  5. Health inspection on August 28, 2025

    3 citations

    CMS lists this as a standard inspection and a complaint inspection.

    Show the 3 citations
    • Citation F0558. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Reasonably accommodate the needs and preferences of each resident.

      CMS lists it as corrected on September 30, 2025.

    • Citation F0628. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

      CMS lists it as corrected on September 30, 2025.

    • Citation F0759. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure medication error rates are not 5 percent or greater.

      CMS lists it as corrected on September 30, 2025.

      CMS has cited this home for F0759 2 times since 2024.

    See this home on CMS Care Compare

  6. Fire safety inspection on August 28, 2025

    2 citations

    CMS lists this as a standard inspection.

    Show the 2 citations
    • Citation K0131. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Meet requirements for sections of health care facilities separated by fire resistive construction.

      CMS lists it as corrected on September 30, 2025.

    • Citation K0351. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Install an approved automatic sprinkler system.

      CMS lists it as corrected on September 30, 2025.

    See this home on CMS Care Compare

  7. CMS update of July 30, 2025

    • Star rating

      The CMS quality measures star rating changed from 3 of 5 to 2 of 5.

  8. CMS update of April 30, 2025

    • Star rating

      The CMS quality measures star rating changed from 4 of 5 to 3 of 5.

  9. CMS update of February 26, 2025

    • Star rating

      The CMS quality measures star rating changed from 2 of 5 to 4 of 5. CMS changed how it scores this rating for many homes at once.

  10. CMS update of October 30, 2024

    • Fine

      CMS changed the fine from May 10, 2024 from $16,195 to $10,527.

  11. CMS update of September 26, 2024

    • Health citation

      CMS removed citation F0851 from the health inspection on May 10, 2024.

  12. Health inspection on May 10, 2024

    6 citations

    CMS lists this as a standard inspection and a complaint inspection.

    Severity G is the second-highest of CMS's four levels. It means a resident was harmed.

    22 of 356 Georgia homes (6%) got a citation at the actual harm level in 2024.

    CMS fine of $10,527 on May 10, 2024.

    Show the 6 citations
    • Citation F0697. Severity G: actual harm, isolated.

      The rule CMS cited: Provide safe, appropriate pain management for a resident who requires such services.

      CMS lists it as corrected on June 20, 2024.

    • Citation F0759. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure medication error rates are not 5 percent or greater.

      CMS lists it as corrected on June 20, 2024.

    • Citation F0578. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

      CMS lists it as corrected on June 20, 2024.

      CMS has cited this home for F0578 2 times since 2022.

    • Citation F0677. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide care and assistance to perform activities of daily living for any resident who is unable.

      CMS lists it as corrected on June 20, 2024.

      CMS has cited this home for F0677 2 times since 2022.

    • Citation F0691. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.

      CMS lists it as corrected on June 20, 2024.

    • Citation F0880. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide and implement an infection prevention and control program.

      CMS lists it as corrected on June 20, 2024.

    See this home on CMS Care Compare

  13. Fire safety inspection on May 10, 2024

    3 citations

    CMS lists this as a standard inspection.

    Show the 3 citations
    • Citation K0211. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Keep aisles, corridors, and exits free of obstruction in case of emergency.

      CMS lists it as corrected on June 20, 2024.

    • Citation K0353. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Inspect, test, and maintain automatic sprinkler systems.

      CMS lists it as corrected on June 20, 2024.

    • Citation K0511. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Have properly installed electrical wiring and gas equipment.

      CMS lists it as corrected on June 20, 2024.

    See this home on CMS Care Compare

  14. CMS update of December 21, 2023

    • Star rating

      The CMS health inspection star rating changed from 1 of 5 to 2 of 5.

  15. Health inspection on October 6, 2022

    8 citations

    CMS lists this as a standard inspection.

    Show the 8 citations
    • Citation F0761. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

      CMS lists it as corrected on November 20, 2022.

    • Citation F0812. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

      CMS lists it as corrected on November 20, 2022.

    • Citation F0656. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

      CMS lists it as corrected on November 20, 2022.

    • Citation F0578. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

      CMS lists it as corrected on November 20, 2022.

    • Citation F0677. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide care and assistance to perform activities of daily living for any resident who is unable.

      CMS lists it as corrected on November 20, 2022.

    • Citation F0692. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide enough food/fluids to maintain a resident's health.

      CMS lists it as corrected on November 20, 2022.

    • Citation F0695. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide safe and appropriate respiratory care for a resident when needed.

      CMS lists it as corrected on November 20, 2022.

    • Citation F0698. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide safe, appropriate dialysis care/services for a resident who requires such services.

      CMS lists it as corrected on November 20, 2022.

    See this home on CMS Care Compare

CMS star ratings

Facts from CMS

Phone
(770) 483-3902
Last standard health inspection
August 28, 2025 (1 year ago)
Certified beds
173
Residents per day, on average
160.2
Ownership type
For profit - Limited Liability company
Legal business name
Conyers Ga Opco LLC
Chain
Empire Care Centers
Takes part in
Medicare and Medicaid

More health citations than the Georgia average (18 vs 17).

Owners and managers

CMS lists these owners and managers for this home. Names are as CMS writes them.

Show 14 more
  • ELLIS, RENEEOperational/managerial control · not applicable · since 05/01/2021
  • GILL, DEBORAHOperational/managerial control · not applicable · since 04/04/2023
  • GREEN, DORRETTOperational/managerial control · not applicable · since 09/16/2024
  • HARDY, LEANTHONYOperational/managerial control · not applicable · since 05/01/2022
  • HELLER, SHLOMOOperational/managerial control · not applicable · since 05/01/2021
  • NICHOLAS, KATHYOperational/managerial control · not applicable · since 05/01/2021
  • NUSSBAUM, EPHRAIMOperational/managerial control · not applicable · since 05/01/2021
  • PERKINS, JOHNNYOperational/managerial control · not applicable · since 01/01/2022
  • REED, JOELOperational/managerial control · not applicable · since 03/01/2023
  • SONE-EBELOUE, GLADYSOperational/managerial control · not applicable · since 05/01/2021
  • STEPHENS, CARRIEOperational/managerial control · not applicable · since 01/09/2025
  • SWERDLOFF, ARYEHOperational/managerial control · not applicable · since 05/01/2021
  • THOMAS, LIZZIEOperational/managerial control · not applicable · since 07/15/2022
  • THOMAS, RITAOperational/managerial control · not applicable · since 05/01/2021

Questions

When was Westbury Center of Conyers for Nursing and Healing last inspected?

CMS lists August 28, 2025 as the date of its most recent standard health inspection.

How many citations (violations) does Westbury Center of Conyers for Nursing and Healing have?

CMS lists 18 health citations since October 6, 2022. CMS also calls these deficiencies.

Has Westbury Center of Conyers for Nursing and Healing been fined?

CMS lists 1 fine in the past three years, $10,527 in total.

What is the CMS star rating of Westbury Center of Conyers for Nursing and Healing?

Its CMS overall star rating is 4 of 5.

Is Westbury Center of Conyers for Nursing and Healing a Special Focus Facility?

No. CMS does not list it as a Special Focus Facility or a candidate.

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