Nursing Home Alerts

Crossings at East Lake of Journey LLC, the

304 Fifth Avenue, Decatur, GA 30030

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Crossings at East Lake of Journey LLC, the is a nursing home in Decatur, Georgia. This page lists the citations, fines and star ratings that CMS publishes for it. Each one has a date and a link to CMS.

At a glance

This page uses data from the Centers for Medicare & Medicaid Services (CMS), published on October 28, 2026. CMS updates its data about once a month.

Get an email when CMS publishes something new about this home

One email per CMS update, only when something changed: a new citation, a fine, a star rating change, a new owner. Early access follows one home per address.

CMS flags

CMS does not list this home as a Special Focus Facility or a candidate. CMS does not show an abuse icon for it. CMS lists no change of ownership in the past 12 months.

Inspections, fines and changes

This list shows every citation and fine in CMS's current data, which covers about the last three years. It also shows changes CMS made to this home's ratings and records.

  1. CMS update of October 8, 2026

    • Star rating

      The CMS overall star rating changed from 2 of 5 to 3 of 5.

    • Star rating

      The CMS health inspection star rating changed from 2 of 5 to 3 of 5.

  2. CMS update of April 29, 2026

    • Star rating

      The CMS overall star rating changed from 1 of 5 to 2 of 5.

    • Star rating

      The CMS health inspection star rating changed from 1 of 5 to 2 of 5.

    • Star rating

      The CMS staffing star rating changed from 1 of 5 to 2 of 5.

  3. CMS update of February 25, 2026

    • Star rating

      The CMS quality measures star rating changed from 4 of 5 to 3 of 5.

  4. Health inspection on January 14, 2026

    5 citations

    CMS lists this as a standard inspection and a complaint inspection.

    Show the 5 citations
    • Citation F0880. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Provide and implement an infection prevention and control program.

      CMS lists it as corrected on March 19, 2026.

      CMS has cited this home for F0880 4 times since 2023.

    • Citation F0558. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Reasonably accommodate the needs and preferences of each resident.

      CMS lists it as corrected on March 19, 2026.

      CMS has cited this home for F0558 2 times since 2025.

    • Citation F0644. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

      CMS lists it as corrected on March 19, 2026.

    • Citation F0677. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide care and assistance to perform activities of daily living for any resident who is unable.

      CMS lists it as corrected on March 19, 2026.

      CMS has cited this home for F0677 2 times since 2025.

    • Citation F0689. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

      CMS lists it as corrected on March 19, 2026.

      CMS has cited this home for F0689 2 times since 2023.

    See this home on CMS Care Compare

  5. CMS update of December 15, 2025

    • Name

      CMS lists a new legal business name for this home.

    • Ownership

      CMS ownership records list new owners for this home.

  6. CMS update of November 20, 2025

    • Star rating

      The CMS quality measures star rating changed from 3 of 5 to 4 of 5.

  7. Health inspection on August 20, 2025

    3 citations

    CMS lists this as a complaint inspection.

    Show the 3 citations
    • Citation F0656. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

      CMS lists it as corrected on October 1, 2025.

      CMS has cited this home for F0656 2 times since 2023.

    • Citation F0693. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

      CMS lists it as corrected on October 1, 2025.

    • Citation F0880. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide and implement an infection prevention and control program.

      CMS lists it as corrected on October 1, 2025.

    See this home on CMS Care Compare

  8. CMS update of July 30, 2025

    • Star rating

      The CMS quality measures star rating changed from 4 of 5 to 3 of 5.

    • Ownership

      CMS lists this home under a new chain.

  9. CMS update of April 30, 2025

    • Star rating

      The CMS quality measures star rating changed from 3 of 5 to 4 of 5.

    • Name

      CMS lists a new name for this home. It was EAST LAKE ARBOR.

    • Staffing

      Total nurse staffing reported to CMS went from 3.3 to 2.3 hours per resident per day.

  10. CMS update of March 26, 2025

    • Special Focus Facility

      CMS no longer lists this home as a Special Focus Facility candidate.

  11. Health inspection on March 7, 2025

    1 citation

    CMS lists this as a complaint inspection.

    Show the 1 citation
    • Citation F0925. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

      CMS lists it as corrected on April 2, 2025.

    See this home on CMS Care Compare

  12. CMS update of February 26, 2025

    • Star rating

      The CMS quality measures star rating changed from 4 of 5 to 3 of 5. CMS changed how it scores this rating for many homes at once.

  13. Health inspection on January 9, 2025

    9 citations

    CMS lists this as a standard inspection and a complaint inspection.

    Show the 9 citations
    • Citation F0558. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Reasonably accommodate the needs and preferences of each resident.

      CMS lists it as corrected on February 5, 2025.

    • Citation F0561. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

      CMS lists it as corrected on February 5, 2025.

    • Citation F0641. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure each resident receives an accurate assessment.

      CMS lists it as corrected on February 5, 2025.

    • Citation F0657. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

      CMS lists it as corrected on February 5, 2025.

    • Citation F0677. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide care and assistance to perform activities of daily living for any resident who is unable.

      CMS lists it as corrected on February 5, 2025.

    • Citation F0688. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

      CMS lists it as corrected on February 5, 2025.

    • Citation F0761. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

      CMS lists it as corrected on February 5, 2025.

    • Citation F0842. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

      CMS lists it as corrected on February 5, 2025.

    • Citation F0880. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide and implement an infection prevention and control program.

      CMS lists it as corrected on February 5, 2025.

    See this home on CMS Care Compare

  14. CMS update of September 26, 2024

    • Special Focus Facility

      CMS now lists this home as a Special Focus Facility candidate.

    • Fine

      CMS changed the fine from January 30, 2024 from $9,032 to $9,116.

    • Fine

      CMS changed the fine from February 20, 2024 from $3,764 to $3,798.

  15. CMS update of August 29, 2024

    • Special Focus Facility

      CMS no longer lists this home as a Special Focus Facility candidate.

  16. CMS update of June 26, 2024

    • Special Focus Facility

      CMS now lists this home as a Special Focus Facility candidate.

    • Fine

      CMS changed the fine from October 4, 2023 from $39,894 to $40,651.

  17. CMS update of May 29, 2024

    • Special Focus Facility

      CMS no longer lists this home as a Special Focus Facility candidate.

  18. CMS update of April 25, 2024

    • Star rating

      The CMS overall star rating changed from 2 of 5 to 1 of 5.

    • Star rating

      The CMS quality measures star rating changed from 5 of 5 to 4 of 5.

    • Fine

      CMS changed the fine from October 4, 2023 from $61,375 to $39,894.

  19. February 20, 2024

    Fine

    CMS fine of $3,798 on February 20, 2024.

    See this home on CMS Care Compare

  20. CMS update of January 31, 2024

    • Star rating

      The CMS overall star rating changed from 1 of 5 to 2 of 5.

    • Star rating

      The CMS quality measures star rating changed from 4 of 5 to 5 of 5.

  21. January 30, 2024

    Fine

    CMS fine of $9,116 on January 30, 2024.

    See this home on CMS Care Compare

  22. Health inspection on October 4, 2023

    11 citations

    CMS lists this as a standard inspection.

    Severity J is the highest of CMS's four levels. CMS uses it when residents' health or safety is at serious risk right away.

    8 of 356 Georgia homes (2%) got a citation at the immediate jeopardy level in 2023.

    Show the 11 citations
    • Citation F0656. Severity J: immediate jeopardy, isolated.

      The rule CMS cited: Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

      CMS lists it as corrected on November 28, 2023.

    • Citation F0695. Severity J: immediate jeopardy, isolated.

      The rule CMS cited: Provide safe and appropriate respiratory care for a resident when needed.

      CMS lists it as corrected on November 28, 2023.

    • Citation F0835. Severity J: immediate jeopardy, isolated.

      The rule CMS cited: Administer the facility in a manner that enables it to use its resources effectively and efficiently.

      CMS lists it as corrected on November 28, 2023.

    • Citation F0607. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Develop and implement policies and procedures to prevent abuse, neglect, and theft.

      CMS lists it as corrected on November 28, 2023.

    • Citation F0689. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

      CMS lists it as corrected on November 28, 2023.

    • Citation F0880. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Provide and implement an infection prevention and control program.

      CMS lists it as corrected on November 28, 2023.

    • Citation F0584. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

      CMS lists it as corrected on November 28, 2023.

    • Citation F0554. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Allow residents to self-administer drugs if determined clinically appropriate.

      CMS lists it as corrected on November 28, 2023.

    • Citation F0690. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

      CMS lists it as corrected on November 28, 2023.

    • Citation F0758. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

      CMS lists it as corrected on November 28, 2023.

    • Citation F0760. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that residents are free from significant medication errors.

      CMS lists it as corrected on November 28, 2023.

    See this home on CMS Care Compare

  23. Fire safety inspection on October 4, 2023

    10 citations

    CMS lists this as a standard inspection.

    Show the 10 citations
    • Citation K0211. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Keep aisles, corridors, and exits free of obstruction in case of emergency.

      CMS lists it as corrected on November 28, 2023.

    • Citation K0321. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

      CMS lists it as corrected on November 28, 2023.

    • Citation K0351. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Install an approved automatic sprinkler system.

      CMS lists it as corrected on November 28, 2023.

    • Citation K0352. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Properly install and monitor supervisory attachments on automatic sprinkler systems.

      CMS lists it as corrected on November 28, 2023.

    • Citation K0363. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Install corridor and hallway doors that block smoke.

      CMS lists it as corrected on November 28, 2023.

    • Citation K0371. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Have properly sized and located compartments to protect residents from smoke.

      CMS lists it as corrected on November 28, 2023.

    • Citation K0511. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Have properly installed electrical wiring and gas equipment.

      CMS lists it as corrected on November 28, 2023.

    • Citation K0531. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Have elevators that firefighters can control in the event of a fire.

      CMS lists it as corrected on November 28, 2023.

    • Citation K0916. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Have a battery powered remote alarm panel in a location accessible by operating personnel.

      CMS lists it as corrected on November 28, 2023.

    • Citation K0920. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure proper usage of power strips and extension cords.

      CMS lists it as corrected on November 28, 2023.

    See this home on CMS Care Compare

CMS star ratings

Facts from CMS

Phone
(404) 373-6231
Last standard health inspection
January 14, 2026 (9 months ago)
Certified beds
103
Residents per day, on average
92.1
Ownership type
For profit - Limited Liability company
Legal business name
The Crossings at East Lake of Journey LLC
Chain
Journey Healthcare
Takes part in
Medicare and Medicaid

More health citations than the Georgia average (29 vs 17).

Owners and managers

CMS lists these owners and managers for this home. Names are as CMS writes them.

Show 19 more
  • JOURNEY OX GA HEALTHCARE HOLDINGS LLCIndirect ownership interest · not applicable · since 11/01/2024
  • SHASAM FAMILY TRUSTIndirect ownership interest · not applicable · since 11/01/2024
  • SHASAM HOLDINGS LLCIndirect ownership interest · not applicable · since 11/01/2024
  • MCGUINNESS, BERNARDIndirect ownership interest · not applicable · since 11/01/2024
  • JOURNEY OX GA MANAGEMENT LLCOperational/managerial control · not applicable · since 11/01/2024
  • BAKER, D'NAEOperational/managerial control · not applicable · since 11/01/2024
  • BILBO, RICHARDOperational/managerial control · not applicable · since 11/20/2024
  • CONRAD, CAMERONOperational/managerial control · not applicable · since 11/01/2024
  • FORBES, GREGORYOperational/managerial control · not applicable · since 11/01/2024
  • FRINKS, TERENCEOperational/managerial control · not applicable · since 11/01/2024
  • GAFFORD, DEXTEROperational/managerial control · not applicable · since 11/01/2024
  • JOHNSON, JENNIFEROperational/managerial control · not applicable · since 11/01/2024
  • JONES, ANTONIOOperational/managerial control · not applicable · since 11/18/2024
  • KING, PAULOperational/managerial control · not applicable · since 11/01/2024
  • MCGUINNESS, BERNARDOperational/managerial control · not applicable · since 11/01/2024
  • OMARA, JODYOperational/managerial control · not applicable · since 11/01/2024
  • ROBINSON, TERENCEOperational/managerial control · not applicable · since 11/01/2024
  • SILLINGS, NIKKIOperational/managerial control · not applicable · since 01/13/2025
  • TRAMMELL, MATTHEWOperational/managerial control · not applicable · since 11/01/2024

Questions

When was Crossings at East Lake of Journey LLC, the last inspected?

CMS lists January 14, 2026 as the date of its most recent standard health inspection.

How many citations (violations) does Crossings at East Lake of Journey LLC, the have?

CMS lists 29 health citations since October 4, 2023. CMS also calls these deficiencies.

Has Crossings at East Lake of Journey LLC, the been fined?

CMS lists 2 fines in the past three years, $12,914 in total.

What is the CMS star rating of Crossings at East Lake of Journey LLC, the?

Its CMS overall star rating is 3 of 5.

Is Crossings at East Lake of Journey LLC, the a Special Focus Facility?

No. CMS does not list it as a Special Focus Facility or a candidate.

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