Nursing Home Alerts

Crossroads of Flowery Branch of Journey LLC, The

4595 Cantrell Road, Flowery Branch, GA 30542

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Crossroads of Flowery Branch of Journey LLC, The is a nursing home in Flowery Branch, Georgia. This page lists the citations, fines and star ratings that CMS publishes for it. Each one has a date and a link to CMS.

At a glance

This page uses data from the Centers for Medicare & Medicaid Services (CMS), published on October 28, 2026. CMS updates its data about once a month.

Get an email when CMS publishes something new about this home

One email per CMS update, only when something changed: a new citation, a fine, a star rating change, a new owner. Early access follows one home per address.

CMS flags

CMS does not list this home as a Special Focus Facility or a candidate. CMS does not show an abuse icon for it. CMS lists no change of ownership in the past 12 months.

Inspections, fines and changes

This list shows every citation and fine in CMS's current data, which covers about the last three years. It also shows changes CMS made to this home's ratings and records.

  1. Health inspection on January 16, 2026

    8 citations

    CMS lists this as a standard inspection.

    Show the 8 citations
    • Citation F0570. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Assure the security of all personal funds of residents deposited with the facility.

      CMS lists it as corrected on February 12, 2026.

    • Citation F0656. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

      CMS lists it as corrected on February 12, 2026.

      CMS has cited this home for F0656 2 times since 2022.

    • Citation F0553. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Allow resident to participate in the development and implementation of his or her person-centered plan of care.

      CMS lists it as corrected on February 12, 2026.

    • Citation F0578. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

      CMS lists it as corrected on February 12, 2026.

    • Citation F0655. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

      CMS lists it as corrected on February 12, 2026.

    • Citation F0684. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate treatment and care according to orders, resident’s preferences and goals.

      CMS lists it as corrected on February 12, 2026.

    • Citation F0695. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide safe and appropriate respiratory care for a resident when needed.

      CMS lists it as corrected on February 12, 2026.

      CMS has cited this home for F0695 2 times since 2022.

    • Citation F0698. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide safe, appropriate dialysis care/services for a resident who requires such services.

      CMS lists it as corrected on February 12, 2026.

      CMS has cited this home for F0698 2 times since 2022.

    See this home on CMS Care Compare

  2. Fire safety inspection on January 16, 2026

    7 citations

    CMS lists this as a standard inspection.

    Show the 7 citations
    • Citation K0291. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Install emergency lighting that can last at least 1 1/2 hours.

      CMS lists it as corrected on February 12, 2026.

      CMS has cited this home for K0291 2 times since 2022.

    • Citation K0920. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure proper usage of power strips and extension cords.

      CMS lists it as corrected on February 12, 2026.

    • Citation K0293. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Have properly located and lighted "Exit" signs.

      CMS lists it as corrected on February 12, 2026.

    • Citation K0321. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

      CMS lists it as corrected on February 12, 2026.

      CMS has cited this home for K0321 2 times since 2024.

    • Citation K0341. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Install a fire alarm system that can be heard throughout the facility.

      CMS lists it as corrected on February 12, 2026.

    • Citation K0353. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Inspect, test, and maintain automatic sprinkler systems.

      CMS lists it as corrected on February 12, 2026.

      CMS has cited this home for K0353 2 times since 2022.

    • Citation K0372. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

      CMS lists it as corrected on February 12, 2026.

    See this home on CMS Care Compare

  3. CMS update of December 15, 2025

    • Name

      CMS lists a new legal business name for this home.

    • Ownership

      CMS ownership records list new owners for this home.

  4. CMS update of July 30, 2025

    • Ownership

      CMS lists this home under a new chain.

  5. Health inspection on July 3, 2025

    5 citations

    CMS lists this as a complaint inspection.

    Show the 5 citations
    • Citation F0609. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

      CMS lists it as corrected on July 30, 2025.

    • Citation F0610. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Respond appropriately to all alleged violations.

      CMS lists it as corrected on July 30, 2025.

    • Citation F0641. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure each resident receives an accurate assessment.

      CMS lists it as corrected on July 30, 2025.

    • Citation F0657. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

      CMS lists it as corrected on July 30, 2025.

    • Citation F0692. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide enough food/fluids to maintain a resident's health.

      CMS lists it as corrected on July 30, 2025.

    See this home on CMS Care Compare

  6. CMS update of April 30, 2025

    • Name

      CMS lists a new name for this home. It was WILLOWWOOD HEALTHCARE AND REHABILITATION.

    • Staffing

      Total nurse staffing reported to CMS went from 2.9 to 2.2 hours per resident per day.

  7. CMS update of October 30, 2024

    • Star rating

      The CMS health inspection star rating changed from 1 of 5 to 2 of 5.

  8. Health inspection on August 28, 2024

    4 citations

    CMS lists this as a standard inspection and a complaint inspection.

    Show the 4 citations
    • Citation F0947. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

      CMS lists it as corrected on October 10, 2024.

    • Citation F0565. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Honor the resident's right to organize and participate in resident/family groups in the facility.

      CMS lists it as corrected on October 10, 2024.

    • Citation F0584. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

      CMS lists it as corrected on October 10, 2024.

      CMS has cited this home for F0584 2 times since 2022.

    • Citation F0880. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide and implement an infection prevention and control program.

      CMS lists it as corrected on October 10, 2024.

    See this home on CMS Care Compare

  9. Fire safety inspection on August 28, 2024

    4 citations

    CMS lists this as a standard inspection.

    Show the 4 citations
    • Citation K0321. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

      CMS lists it as corrected on October 10, 2024.

    • Citation K0324. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide properly protected cooking facilities.

      CMS lists it as corrected on October 10, 2024.

      CMS has cited this home for K0324 2 times since 2022.

    • Citation K0741. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

      CMS lists it as corrected on October 10, 2024.

    • Citation K0923. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Have proper medical gas storage and administration areas.

      CMS lists it as corrected on October 10, 2024.

    See this home on CMS Care Compare

  10. Health inspection on July 29, 2024

    1 citation

    CMS lists this as a complaint inspection.

    Show the 1 citation
    • Citation F0842. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

      CMS lists it as corrected on September 5, 2024.

    See this home on CMS Care Compare

  11. CMS update of January 31, 2024

    • Staffing

      Total nurse staffing reported to CMS went from 3.1 to 2.6 hours per resident per day.

  12. Health inspection on November 6, 2022

    13 citations

    CMS lists this as a standard inspection.

    Show the 13 citations
    • Citation F0812. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

      CMS lists it as corrected on December 21, 2022.

    • Citation F0814. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Dispose of garbage and refuse properly.

      CMS lists it as corrected on December 21, 2022.

    • Citation F0908. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Keep all essential equipment working safely.

      CMS lists it as corrected on December 21, 2022.

    • Citation F0694. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide for the safe, appropriate administration of IV fluids for a resident when needed.

      CMS lists it as corrected on December 21, 2022.

    • Citation F0813. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Have a policy regarding use and storage of foods brought to residents by family and other visitors.

      CMS lists it as corrected on December 21, 2022.

    • Citation F0881. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Implement a program that monitors antibiotic use.

      CMS lists it as corrected on December 21, 2022.

    • Citation F0584. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

      CMS lists it as corrected on December 21, 2022.

    • Citation F0656. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

      CMS lists it as corrected on December 21, 2022.

    • Citation F0658. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure services provided by the nursing facility meet professional standards of quality.

      CMS lists it as corrected on December 21, 2022.

    • Citation F0688. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

      CMS lists it as corrected on December 21, 2022.

    • Citation F0695. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide safe and appropriate respiratory care for a resident when needed.

      CMS lists it as corrected on December 21, 2022.

    • Citation F0698. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide safe, appropriate dialysis care/services for a resident who requires such services.

      CMS lists it as corrected on December 21, 2022.

    • Citation F0758. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

      CMS lists it as corrected on December 21, 2022.

    See this home on CMS Care Compare

  13. Fire safety inspection on November 6, 2022

    6 citations

    CMS lists this as a standard inspection.

    Show the 6 citations
    • Citation E0004. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Develop and maintain an Emergency Preparedness Program (EP).

      CMS lists it as corrected on December 21, 2022.

    • Citation E0030. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: List the names and contact information of those in the facility.

      CMS lists it as corrected on December 21, 2022.

    • Citation E0037. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Establish staff and initial training requirements.

      CMS lists it as corrected on December 21, 2022.

    • Citation K0291. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Install emergency lighting that can last at least 1 1/2 hours.

      CMS lists it as corrected on December 21, 2022.

    • Citation K0324. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide properly protected cooking facilities.

      CMS lists it as corrected on December 21, 2022.

    • Citation K0353. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Inspect, test, and maintain automatic sprinkler systems.

      CMS lists it as corrected on December 21, 2022.

    See this home on CMS Care Compare

CMS star ratings

Facts from CMS

Phone
(770) 967-2070
Last standard health inspection
January 16, 2026 (9 months ago)
Certified beds
100
Residents per day, on average
99.5
Ownership type
For profit - Limited Liability company
Legal business name
The Crossroads of Flowery Branch of Journey LLC
Chain
Journey Healthcare
Takes part in
Medicare and Medicaid

More health citations than the Georgia average (31 vs 17).

Owners and managers

CMS lists these owners and managers for this home. Names are as CMS writes them.

Show 17 more
  • JOURNEY OX GA HEALTHCARE HOLDINGS LLCIndirect ownership interest · not applicable · since 11/01/2024
  • SHASAM FAMILY TRUSTIndirect ownership interest · not applicable · since 11/01/2024
  • SHASAM HOLDINGS LLCIndirect ownership interest · not applicable · since 11/01/2024
  • MCGUINNESS, BERNARDIndirect ownership interest · not applicable · since 11/01/2024
  • JOURNEY OX GA MANAGEMENT LLCOperational/managerial control · not applicable · since 11/01/2024
  • BILBO, RICHARDOperational/managerial control · not applicable · since 11/20/2024
  • CONRAD, CAMERONOperational/managerial control · not applicable · since 11/01/2024
  • FRINKS, TERENCEOperational/managerial control · not applicable · since 11/01/2024
  • JOHNSON, JENNIFEROperational/managerial control · not applicable · since 11/01/2024
  • JONES, ANTONIOOperational/managerial control · not applicable · since 11/18/2024
  • LOONEY, MICAHOperational/managerial control · not applicable · since 11/01/2024
  • MCGUINNESS, BERNARDOperational/managerial control · not applicable · since 11/01/2024
  • NG, SCOTTOperational/managerial control · not applicable · since 11/01/2024
  • OMARA, JODYOperational/managerial control · not applicable · since 11/01/2024
  • PARKER, YOLANDAOperational/managerial control · not applicable · since 11/01/2024
  • SILLINGS, NIKKIOperational/managerial control · not applicable · since 01/13/2025
  • TRAMMELL, MATTHEWOperational/managerial control · not applicable · since 11/01/2024

Questions

When was Crossroads of Flowery Branch of Journey LLC, The last inspected?

CMS lists January 16, 2026 as the date of its most recent standard health inspection.

How many citations (violations) does Crossroads of Flowery Branch of Journey LLC, The have?

CMS lists 31 health citations since November 6, 2022. CMS also calls these deficiencies.

Has Crossroads of Flowery Branch of Journey LLC, The been fined?

CMS lists no fines for this home in the past three years.

What is the CMS star rating of Crossroads of Flowery Branch of Journey LLC, The?

Its CMS overall star rating is 1 of 5.

Is Crossroads of Flowery Branch of Journey LLC, The a Special Focus Facility?

No. CMS does not list it as a Special Focus Facility or a candidate.