Waters of Dillsboro-Ross Manor, the
12803 Lenover St, Dillsboro, IN 47018
Waters of Dillsboro-Ross Manor, the is a nursing home in Dillsboro, Indiana. This page lists the citations, fines and star ratings that CMS publishes for it. Each one has a date and a link to CMS.
At a glance
- CMS overall star rating2 of 5
- Last standard health inspectionMarch 26, 2026 (7 months ago)
- Health citations since March 26, 202434 (Indiana average 23)
- Fines in the past three yearsNone listed by CMS
- CMS flagsNone listed by CMS
Get an email when CMS publishes something new about this home
One email per CMS update, only when something changed: a new citation, a fine, a star rating change, a new owner. Early access follows one home per address.
Email alerts for this home open soon.
CMS flags
CMS does not list this home as a Special Focus Facility or a candidate. CMS does not show an abuse icon for it. CMS lists no change of ownership in the past 12 months.
Inspections, fines and changes
This list shows every citation and fine in CMS's current data, which covers about the last three years. It also shows changes CMS made to this home's ratings and records.
CMS update of October 28, 2026
Star rating
The CMS overall star rating changed from 1 of 5 to 2 of 5.
Star rating
The CMS staffing star rating changed from 1 of 5 to 2 of 5.
Star rating
The CMS quality measures star rating changed from 3 of 5 to 4 of 5.
Health inspection on August 13, 2026
2 citationsCMS lists this as a complaint inspection.
Show the 2 citations
Citation F0550. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
CMS lists it as corrected on August 12, 2026.
CMS has cited this home for F0550 2 times since 2025.
Citation F0609. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
CMS lists it as corrected on September 15, 2026.
CMS update of July 29, 2026
Star rating
The CMS health inspection star rating changed from 1 of 5 to 2 of 5.
CMS update of May 27, 2026
Star rating
The CMS health inspection star rating changed from 2 of 5 to 1 of 5.
Health inspection on March 26, 2026
9 citationsCMS lists this as a standard inspection.
Show the 9 citations
Citation F0565. Severity E: potential for more than minimal harm, pattern.
The rule CMS cited:
Honor the resident's right to organize and participate in resident/family groups in the facility.
CMS lists it as corrected on April 20, 2026.
Citation F0761. Severity E: potential for more than minimal harm, pattern.
The rule CMS cited:
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
CMS lists it as corrected on April 20, 2026.
CMS has cited this home for F0761 3 times since 2024.
Citation F0656. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
CMS lists it as corrected on April 20, 2026.
CMS has cited this home for F0656 2 times since 2024.
Citation F0685. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Assist a resident in gaining access to vision and hearing services.
CMS lists it as corrected on April 20, 2026.
Citation F0690. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
CMS lists it as corrected on April 20, 2026.
Citation F0692. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Provide enough food/fluids to maintain a resident's health.
CMS lists it as corrected on April 20, 2026.
CMS has cited this home for F0692 2 times since 2025.
Citation F0755. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
CMS lists it as corrected on April 20, 2026.
CMS has cited this home for F0755 3 times since 2025.
Citation F0842. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
CMS lists it as corrected on April 20, 2026.
CMS has cited this home for F0842 2 times since 2025.
Citation F0880. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Provide and implement an infection prevention and control program.
CMS lists it as corrected on April 20, 2026.
CMS has cited this home for F0880 3 times since 2025.
Fire safety inspection on March 26, 2026
1 citationCMS lists this as a standard inspection.
Show the 1 citation
Citation E0041. Severity E: potential for more than minimal harm, pattern.
The rule CMS cited:
Implement emergency and standby power systems.
CMS lists it as corrected on June 5, 2026.
CMS update of February 25, 2026
Star rating
The CMS quality measures star rating changed from 4 of 5 to 3 of 5.
Health inspection on February 5, 2026
1 citationCMS lists this as a complaint inspection.
Show the 1 citation
Citation F0740. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
CMS lists it as corrected on February 18, 2026.
CMS update of November 20, 2025
Star rating
The CMS overall star rating changed from 2 of 5 to 1 of 5. CMS changed how it scores this rating for many homes at once.
Star rating
The CMS quality measures star rating changed from 5 of 5 to 4 of 5.
CMS update of July 30, 2025
Ownership
CMS lists this home under a new chain.
Fire safety citation
CMS removed citation K0161 from the fire safety inspection on April 2, 2025.
Fire safety citation
CMS removed citation K0222 from the fire safety inspection on April 2, 2025.
Fire safety citation
CMS removed citation K0225 from the fire safety inspection on April 2, 2025.
Fire safety citation
CMS removed citation K0291 from the fire safety inspection on April 2, 2025.
Fire safety citation
CMS removed citation K0311 from the fire safety inspection on April 2, 2025.
Fire safety citation
CMS removed citation K0324 from the fire safety inspection on April 2, 2025.
Fire safety citation
CMS removed citation K0325 from the fire safety inspection on April 2, 2025.
Fire safety citation
CMS removed citation K0345 from the fire safety inspection on April 2, 2025.
Fire safety citation
CMS removed citation K0363 from the fire safety inspection on April 2, 2025.
Fire safety citation
CMS removed citation K0374 from the fire safety inspection on April 2, 2025.
Fire safety citation
CMS removed citation K0541 from the fire safety inspection on April 2, 2025.
Fire safety citation
CMS removed citation K0712 from the fire safety inspection on April 2, 2025.
Fire safety citation
CMS removed citation K0914 from the fire safety inspection on April 2, 2025.
Fire safety citation
CMS removed citation K0920 from the fire safety inspection on April 2, 2025.
Fire safety citation
CMS removed citation K0921 from the fire safety inspection on April 2, 2025.
Health inspection on July 18, 2025
3 citationsCMS lists this as a complaint inspection.
Show the 3 citations
Citation F0557. Severity E: potential for more than minimal harm, pattern.
The rule CMS cited:
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
CMS lists it as corrected on August 13, 2025.
Citation F0686. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
CMS lists it as corrected on August 13, 2025.
CMS has cited this home for F0686 2 times since 2025.
Citation F0880. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Provide and implement an infection prevention and control program.
CMS lists it as corrected on August 13, 2025.
Health inspection on June 17, 2025
4 citationsCMS lists this as a complaint inspection.
Show the 4 citations
Citation F0689. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
CMS lists it as corrected on July 8, 2025.
CMS has cited this home for F0689 2 times since 2025.
Citation F0755. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
CMS lists it as corrected on July 8, 2025.
Citation F0776. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.
CMS lists it as corrected on July 8, 2025.
Citation F0842. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
CMS lists it as corrected on July 8, 2025.
CMS update of May 28, 2025
Star rating
The CMS overall star rating changed from 3 of 5 to 2 of 5.
Star rating
The CMS health inspection star rating changed from 3 of 5 to 2 of 5.
Health inspection on May 16, 2025
1 citationCMS lists this as a complaint inspection.
Show the 1 citation
Citation F0550. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
CMS lists it as corrected on April 14, 2025.
Health inspection on March 6, 2025
7 citationsCMS lists this as a standard inspection.
Show the 7 citations
Citation F0761. Severity E: potential for more than minimal harm, pattern.
The rule CMS cited:
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
CMS lists it as corrected on April 4, 2025.
Citation F0684. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
CMS lists it as corrected on April 4, 2025.
CMS has cited this home for F0684 2 times since 2024.
Citation F0686. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
CMS lists it as corrected on April 4, 2025.
Citation F0692. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Provide enough food/fluids to maintain a resident's health.
CMS lists it as corrected on April 4, 2025.
Citation F0755. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
CMS lists it as corrected on April 4, 2025.
Citation F0770. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Provide timely, quality laboratory services/tests to meet the needs of residents.
CMS lists it as corrected on April 4, 2025.
Citation F0880. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Provide and implement an infection prevention and control program.
CMS lists it as corrected on April 4, 2025.
CMS update of February 26, 2025
Star rating
The CMS overall star rating changed from 2 of 5 to 3 of 5. CMS changed how it scores this rating for many homes at once.
Star rating
The CMS quality measures star rating changed from 4 of 5 to 5 of 5. CMS changed how it scores this rating for many homes at once.
Health inspection on February 3, 2025
1 citationCMS lists this as a complaint inspection.
Severity G is the second-highest of CMS's four levels. It means a resident was harmed.
61 of 507 Indiana homes (12%) got a citation at the actual harm level in 2025.
Show the 1 citation
Citation F0689. Severity G: actual harm, isolated.
The rule CMS cited:
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
CMS lists it as corrected on January 9, 2025.
CMS update of August 29, 2024
Fire safety citation
CMS removed citation E0039 from the fire safety inspection on April 29, 2024.
Fire safety citation
CMS removed citation K0100 from the fire safety inspection on April 29, 2024.
Fire safety citation
CMS removed citation K0161 from the fire safety inspection on April 29, 2024.
Fire safety citation
CMS removed citation K0200 from the fire safety inspection on April 29, 2024.
Fire safety citation
CMS removed citation K0222 from the fire safety inspection on April 29, 2024.
Fire safety citation
CMS removed citation K0311 from the fire safety inspection on April 29, 2024.
Fire safety citation
CMS removed citation K0345 from the fire safety inspection on April 29, 2024.
Fire safety citation
CMS removed citation K0353 from the fire safety inspection on April 29, 2024.
Fire safety citation
CMS removed citation K0355 from the fire safety inspection on April 29, 2024.
Fire safety citation
CMS removed citation K0363 from the fire safety inspection on April 29, 2024.
Fire safety citation
CMS removed citation K0511 from the fire safety inspection on April 29, 2024.
Fire safety citation
CMS removed citation K0914 from the fire safety inspection on April 29, 2024.
Fire safety citation
CMS removed citation K0923 from the fire safety inspection on April 29, 2024.
Health inspection on March 26, 2024
6 citationsCMS lists this as a standard inspection and a complaint inspection.
Show the 6 citations
Citation F0679. Severity E: potential for more than minimal harm, pattern.
The rule CMS cited:
Provide activities to meet all resident's needs.
CMS lists it as corrected on April 24, 2024.
Citation F0921. Severity E: potential for more than minimal harm, pattern.
The rule CMS cited:
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
CMS lists it as corrected on April 24, 2024.
Citation F0656. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
CMS lists it as corrected on April 24, 2024.
Citation F0677. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Provide care and assistance to perform activities of daily living for any resident who is unable.
CMS lists it as corrected on April 24, 2024.
Citation F0684. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
CMS lists it as corrected on April 24, 2024.
Citation F0761. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
CMS lists it as corrected on April 24, 2024.
Fire safety inspection on March 26, 2024
1 citationCMS lists this as a standard inspection.
Show the 1 citation
Citation E0039. Severity F: potential for more than minimal harm, widespread.
The rule CMS cited:
Conduct testing and exercise requirements.
CMS lists it as corrected on May 29, 2024.
CMS update of January 31, 2024
Star rating
The CMS quality measures star rating changed from 3 of 5 to 4 of 5.
CMS star ratings
- 2 of 5CMS overall star rating
- 2 of 5CMS health inspection star rating
- 2 of 5CMS staffing star rating
- 4 of 5CMS quality measures star rating
Facts from CMS
- Phone
- (812) 432-5226
- Last standard health inspection
- March 26, 2026 (7 months ago)
- Certified beds
- 123
- Residents per day, on average
- 66.7
- Ownership type
- For profit - Corporation
- Legal business name
- Major Hospital
- Chain
- Infinity Healthcare Consulting
- Takes part in
- Medicare and Medicaid
More health citations than the Indiana average (34 vs 23).
Owners and managers
CMS lists these owners and managers for this home. Names are as CMS writes them.
- THE WATERS OF DILLSBORO-ROSS MANOR, LLCOperational/managerial control · not applicable · since 05/19/2014
- HORNER, JOHNOperational/managerial control · not applicable · since 05/19/2014
- ZOZ, JONIOperational/managerial control · not applicable · since 05/19/2014
Questions
When was Waters of Dillsboro-Ross Manor, the last inspected?
CMS lists March 26, 2026 as the date of its most recent standard health inspection.
How many citations (violations) does Waters of Dillsboro-Ross Manor, the have?
CMS lists 34 health citations since March 26, 2024. CMS also calls these deficiencies.
Has Waters of Dillsboro-Ross Manor, the been fined?
CMS lists no fines for this home in the past three years.
What is the CMS star rating of Waters of Dillsboro-Ross Manor, the?
Its CMS overall star rating is 2 of 5.
Is Waters of Dillsboro-Ross Manor, the a Special Focus Facility?
No. CMS does not list it as a Special Focus Facility or a candidate.