Care One at Holyoke
260 Easthampton Road, Holyoke, MA 01040
Care One at Holyoke is a nursing home in Holyoke, Massachusetts. This page lists the citations, fines and star ratings that CMS publishes for it. Each one has a date and a link to CMS.
CMS star ratings
- 5 of 5CMS overall star rating
- 5 of 5CMS health inspection star rating
- 5 of 5CMS staffing star rating
- 5 of 5CMS quality measures star rating
Facts from CMS
- Phone
- (413) 519-5229
- Last standard health inspection
- September 17, 2025 (1 year ago)
- Certified beds
- 164
- Residents per day, on average
- 160.4
- Ownership type
- For profit - Limited Liability company
- Legal business name
- 260 Easthampton Road Operating Company LLC
- Chain
- Careone
- Takes part in
- Medicare and Medicaid
Fewer health citations than the Massachusetts average (10 vs 28).
Inspections, fines and changes
This list shows every citation and fine in CMS's current data, which covers about the last three years. It also shows changes CMS made to this home's ratings and records.
CMS update of February 25, 2026
Star rating
The CMS quality measures star rating changed from 4 of 5 to 5 of 5.
1 citation
Health inspection on September 17, 2025
CMS lists this as a standard inspection.
Citation F0761. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
CMS lists it as corrected on September 30, 2025.
CMS has cited this home for F0761 2 times since 2023.
1 citation
Fire safety inspection on September 17, 2025
CMS lists this as a standard inspection.
Citation K0351. Severity F: potential for more than minimal harm, widespread.
The rule CMS cited:
Install an approved automatic sprinkler system.
CMS lists it as corrected on January 12, 2026.
CMS has cited this home for K0351 3 times since 2023.
CMS update of December 20, 2024
Star rating
The CMS health inspection star rating changed from 4 of 5 to 5 of 5.
CMS update of October 30, 2024
Star rating
The CMS overall star rating changed from 4 of 5 to 5 of 5.
Star rating
The CMS staffing star rating changed from 4 of 5 to 5 of 5.
5 citations
Fire safety inspection on July 29, 2024
CMS lists this as a standard inspection.
Citation K0351. Severity F: potential for more than minimal harm, widespread.
The rule CMS cited:
Install an approved automatic sprinkler system.
CMS lists it as corrected on September 27, 2024.
Citation K0711. Severity E: potential for more than minimal harm, pattern.
The rule CMS cited:
Provide a written emergency evacuation plan.
CMS lists it as corrected on September 27, 2024.
Citation E0030. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
List the names and contact information of those in the facility.
CMS lists it as corrected on September 27, 2024.
Citation E0036. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Establish emergency prep training and testing.
CMS lists it as corrected on September 27, 2024.
Citation K0324. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Provide properly protected cooking facilities.
CMS lists it as corrected on September 27, 2024.
CMS update of June 26, 2024
Star rating
The CMS overall star rating changed from 5 of 5 to 4 of 5.
Star rating
The CMS health inspection star rating changed from 5 of 5 to 4 of 5.
CMS update of April 25, 2024
Star rating
The CMS quality measures star rating changed from 5 of 5 to 4 of 5.
CMS update of January 31, 2024
Star rating
The CMS quality measures star rating changed from 4 of 5 to 5 of 5.
9 citations
Health inspection on April 5, 2023
CMS lists this as a standard inspection.
Citation F0880. Severity E: potential for more than minimal harm, pattern.
The rule CMS cited:
Provide and implement an infection prevention and control program.
CMS lists it as corrected on May 1, 2023.
Citation F0551. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Give the resident's representative the ability to exercise the resident's rights.
CMS lists it as corrected on May 1, 2023.
Citation F0558. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Reasonably accommodate the needs and preferences of each resident.
CMS lists it as corrected on May 1, 2023.
Citation F0656. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
CMS lists it as corrected on May 1, 2023.
Citation F0689. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
CMS lists it as corrected on May 1, 2023.
Citation F0760. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Ensure that residents are free from significant medication errors.
CMS lists it as corrected on May 1, 2023.
Citation F0761. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
CMS lists it as corrected on May 1, 2023.
Citation F0868. Severity B: potential for minimal harm, pattern.
The rule CMS cited:
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
CMS lists it as corrected on May 1, 2023.
Citation F0885. Severity B: potential for minimal harm, pattern.
The rule CMS cited:
Report COVID19 data to residents and families.
CMS lists it as corrected on May 1, 2023.
1 citation
Fire safety inspection on April 5, 2023
CMS lists this as a standard inspection.
Citation K0351. Severity F: potential for more than minimal harm, widespread.
The rule CMS cited:
Install an approved automatic sprinkler system.
CMS lists it as corrected on May 30, 2023.
Owners and managers
CMS lists these owners and managers for this home. Names are as CMS writes them.
- THCI OF MASSACHUSETTS, LLC5% or greater direct ownership interest · no percentage provided · since 01/26/2009
- CARE REALTY, LLC5% or greater indirect ownership interest · 100% · since 01/26/2009
- DES-I 2016 GRAT5% or greater indirect ownership interest · no percentage provided · since 12/01/2021
- STRAUS, DANIEL5% or greater indirect ownership interest · no percentage provided · since 01/10/2003
- HEALTHBRIDGE MANAGEMENT LLCOperational/managerial control · not applicable · since 01/27/2009
Questions
When was Care One at Holyoke last inspected?
CMS lists September 17, 2025 as the date of its most recent standard health inspection.
How many citations (violations) does Care One at Holyoke have?
CMS lists 10 health citations since April 5, 2023. CMS also calls these deficiencies.
Has Care One at Holyoke been fined?
CMS lists no fines for this home in the past three years.
What is the CMS star rating of Care One at Holyoke?
Its CMS overall star rating is 5 of 5.
Is Care One at Holyoke a Special Focus Facility?
No. CMS does not list it as a Special Focus Facility or a candidate.