Reservoir Center for Health & Rehabilitation, the
400 Bolton Street, Marlborough, MA 01752
Open in mapsSee this home on CMS Care Compare
Follow this homeReservoir Center for Health & Rehabilitation, the is a nursing home in Marlborough, Massachusetts. This page lists the citations, fines and star ratings that CMS publishes for it. Each one has a date and a link to CMS.
At a glance
- CMS overall star rating3 of 5
- Last standard health inspectionJanuary 13, 2026 (9 months ago)
- Health citations since July 11, 202328 (Massachusetts average 28)
- Fines in the past three yearsNone listed by CMS
- CMS flagsNone listed by CMS
Get an email when CMS publishes something new about this home
One email per CMS update, only when something changed: a new citation, a fine, a star rating change, a new owner. Early access follows one home per address.
Check your email
You can ask for another link in 10 minutes.
CMS flags
CMS does not list this home as a Special Focus Facility or a candidate. CMS does not show an abuse icon for it. CMS lists no change of ownership in the past 12 months.
Inspections, fines and changes
This list shows every citation and fine in CMS's current data, which covers about the last three years. It also shows changes CMS made to this home's ratings and records.
CMS update of October 28, 2026
Star rating
The CMS quality measures star rating changed from 4 of 5 to 3 of 5.
CMS update of April 29, 2026
Star rating
The CMS staffing star rating changed from 3 of 5 to 4 of 5.
Health inspection on January 13, 2026
8 citationsCMS lists this as a standard inspection.
Show the 8 citations
Citation F0584. Severity E: potential for more than minimal harm, pattern.
The rule CMS cited:
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
CMS lists it as corrected on February 13, 2026.
Citation F0865. Severity E: potential for more than minimal harm, pattern.
The rule CMS cited:
Have a plan that describes the process for conducting QAPI and QAA activities.
CMS lists it as corrected on February 13, 2026.
Citation F0558. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Reasonably accommodate the needs and preferences of each resident.
CMS lists it as corrected on February 13, 2026.
Citation F0658. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Ensure services provided by the nursing facility meet professional standards of quality.
CMS lists it as corrected on February 13, 2026.
Citation F0693. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
CMS lists it as corrected on February 13, 2026.
Citation F0698. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Provide safe, appropriate dialysis care/services for a resident who requires such services.
CMS lists it as corrected on February 13, 2026.
CMS has cited this home for F0698 4 times since 2023.
Citation F0744. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
CMS lists it as corrected on February 13, 2026.
Citation F0636. Severity B: potential for minimal harm, pattern.
The rule CMS cited:
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
CMS lists it as corrected on February 13, 2026.
Fire safety inspection on January 13, 2026
3 citationsCMS lists this as a standard inspection.
Show the 3 citations
Citation K0918. Severity F: potential for more than minimal harm, widespread.
The rule CMS cited:
Have generator or other power source capable of supplying service within 10 seconds.
CMS lists it as corrected on February 27, 2026.
Citation K0353. Severity E: potential for more than minimal harm, pattern.
The rule CMS cited:
Inspect, test, and maintain automatic sprinkler systems.
CMS lists it as corrected on February 27, 2026.
Citation K0211. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Keep aisles, corridors, and exits free of obstruction in case of emergency.
CMS lists it as corrected on February 27, 2026.
CMS update of November 20, 2025
Star rating
The CMS quality measures star rating changed from 3 of 5 to 4 of 5.
CMS update of July 30, 2025
Star rating
The CMS quality measures star rating changed from 2 of 5 to 3 of 5.
CMS update of February 26, 2025
Star rating
The CMS overall star rating changed from 2 of 5 to 3 of 5. CMS changed how it scores this rating for many homes at once.
Star rating
The CMS staffing star rating changed from 2 of 5 to 3 of 5.
Star rating
The CMS quality measures star rating changed from 1 of 5 to 2 of 5. CMS changed how it scores this rating for many homes at once.
CMS update of October 30, 2024
Star rating
The CMS overall star rating changed from 3 of 5 to 2 of 5.
Star rating
The CMS quality measures star rating changed from 2 of 5 to 1 of 5.
Health inspection on October 15, 2024
4 citationsCMS lists this as a complaint inspection.
Show the 4 citations
Citation F0580. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
CMS lists it as corrected on November 8, 2024.
CMS has cited this home for F0580 2 times since 2024.
Citation F0655. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
CMS lists it as corrected on November 8, 2024.
Citation F0698. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Provide safe, appropriate dialysis care/services for a resident who requires such services.
CMS lists it as corrected on November 8, 2024.
Citation F0760. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Ensure that residents are free from significant medication errors.
CMS lists it as corrected on November 8, 2024.
CMS has cited this home for F0760 2 times since 2024.
Health inspection on October 2, 2024
13 citationsCMS lists this as a standard inspection.
Show the 13 citations
Citation F0880. Severity E: potential for more than minimal harm, pattern.
The rule CMS cited:
Provide and implement an infection prevention and control program.
CMS lists it as corrected on November 4, 2024.
Citation F0550. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
CMS lists it as corrected on November 4, 2024.
Citation F0580. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
CMS lists it as corrected on November 4, 2024.
Citation F0656. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
CMS lists it as corrected on November 4, 2024.
Citation F0657. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
CMS lists it as corrected on November 4, 2024.
Citation F0660. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Plan the resident's discharge to meet the resident's goals and needs.
CMS lists it as corrected on November 4, 2024.
Citation F0690. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
CMS lists it as corrected on November 4, 2024.
Citation F0697. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Provide safe, appropriate pain management for a resident who requires such services.
CMS lists it as corrected on November 4, 2024.
Citation F0698. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Provide safe, appropriate dialysis care/services for a resident who requires such services.
CMS lists it as corrected on November 4, 2024.
Citation F0742. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
CMS lists it as corrected on November 4, 2024.
Citation F0760. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Ensure that residents are free from significant medication errors.
CMS lists it as corrected on November 4, 2024.
Citation F0761. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
CMS lists it as corrected on November 4, 2024.
CMS has cited this home for F0761 2 times since 2023.
Citation F0646. Severity B: potential for minimal harm, pattern.
The rule CMS cited:
Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.
CMS lists it as corrected on November 4, 2024.
Fire safety inspection on October 2, 2024
4 citationsCMS lists this as a standard inspection.
Show the 4 citations
Citation K0291. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Install emergency lighting that can last at least 1 1/2 hours.
CMS lists it as corrected on November 14, 2024.
Citation K0345. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Have approved installation, maintenance and testing program for fire alarm systems.
CMS lists it as corrected on November 14, 2024.
Citation K0712. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Have simulated fire drills held at unexpected times.
CMS lists it as corrected on November 14, 2024.
Citation K0781. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Have restrictions on the use of portable space heaters.
CMS lists it as corrected on November 14, 2024.
CMS update of January 31, 2024
Star rating
The CMS staffing star rating changed from 3 of 5 to 2 of 5.
Star rating
The CMS quality measures star rating changed from 3 of 5 to 2 of 5.
Health inspection on July 11, 2023
3 citationsCMS lists this as a standard inspection.
Show the 3 citations
Citation F0812. Severity F: potential for more than minimal harm, widespread.
The rule CMS cited:
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
CMS lists it as corrected on August 2, 2023.
Citation F0761. Severity E: potential for more than minimal harm, pattern.
The rule CMS cited:
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
CMS lists it as corrected on August 2, 2023.
Citation F0698. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Provide safe, appropriate dialysis care/services for a resident who requires such services.
CMS lists it as corrected on August 2, 2023.
CMS star ratings
- 3 of 5CMS overall star rating
- 3 of 5CMS health inspection star rating
- 4 of 5CMS staffing star rating
- 3 of 5CMS quality measures star rating
Facts from CMS
- Phone
- (339) 224-1189
- Last standard health inspection
- January 13, 2026 (9 months ago)
- Certified beds
- 144
- Residents per day, on average
- 134
- Ownership type
- For profit - Limited Liability company
- Legal business name
- Vk Marlborough, LLC
- Chain
- National Health Care Associates
- Takes part in
- Medicare and Medicaid
The same number of health citations as the Massachusetts average (28).
Owners and managers
CMS lists these owners and managers for this home. Names are as CMS writes them.
- MARVIN OSTREICHER FAMILY TRUST 2012Indirect ownership interest · not applicable · since 01/28/2013
- MERIDIAN CAPITAL FOUNDATIONIndirect ownership interest · not applicable · since 01/28/2013
- MSO ASSOCIATES LLCIndirect ownership interest · not applicable · since 01/28/2013
- SUSAN OSTREICHER FAMILY TRUST 2012Indirect ownership interest · not applicable · since 01/28/2013
- VENTAS NHV FUNDIndirect ownership interest · not applicable · since 01/28/2013
Show 17 more
- BOKOW, BARRYIndirect ownership interest · not applicable · since 01/28/2013
- DAVID, ALBERTIndirect ownership interest · not applicable · since 01/28/2013
- GEFFNER, IRAIndirect ownership interest · not applicable · since 01/28/2013
- GLUCK, ROBERTIndirect ownership interest · not applicable · since 01/28/2013
- LOBELL, JONAHIndirect ownership interest · not applicable · since 01/28/2013
- LOWINGER, BENIndirect ownership interest · not applicable · since 01/28/2013
- LOWINGER, JOSEPHIndirect ownership interest · not applicable · since 01/28/2013
- OSTREICHER, DAVIDIndirect ownership interest · not applicable · since 01/28/2013
- OSTREICHER, MARCIndirect ownership interest · not applicable · since 01/28/2013
- OSTREICHER, MARVINIndirect ownership interest · not applicable · since 01/28/2013
- OSTREICHER, SUSANIndirect ownership interest · not applicable · since 01/28/2013
- SCHOOR, KALMANIndirect ownership interest · not applicable · since 01/28/2013
- SHAYA-MOGRABY, MOSHEIndirect ownership interest · not applicable · since 01/28/2013
- STEG, YITZCHOKIndirect ownership interest · not applicable · since 01/28/2013
- WEINSTOCK, ABRAHAMIndirect ownership interest · not applicable · since 01/28/2013
- IDUMWONYI, EGHOSAOperational/managerial control · not applicable · since 09/16/2024
- SHALLER, CAITLINOperational/managerial control · not applicable · since 03/01/2023
Questions
When was Reservoir Center for Health & Rehabilitation, the last inspected?
CMS lists January 13, 2026 as the date of its most recent standard health inspection.
How many citations (violations) does Reservoir Center for Health & Rehabilitation, the have?
CMS lists 28 health citations since July 11, 2023. CMS also calls these deficiencies.
Has Reservoir Center for Health & Rehabilitation, the been fined?
CMS lists no fines for this home in the past three years.
What is the CMS star rating of Reservoir Center for Health & Rehabilitation, the?
Its CMS overall star rating is 3 of 5.
Is Reservoir Center for Health & Rehabilitation, the a Special Focus Facility?
No. CMS does not list it as a Special Focus Facility or a candidate.