Southbridge Rehabilitation & Health Care Center

84 Chapin Street, Southbridge, MA 01550

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Southbridge Rehabilitation & Health Care Center is a nursing home in Southbridge, Massachusetts. This page lists the citations, fines and star ratings that CMS publishes for it. Each one has a date and a link to CMS.

At a glance

CMS overall star rating2 of 5
Last standard health inspectionApril 3, 2026 (7 months ago)
Health citations since October 25, 202331 (Massachusetts average 28)
Fines in the past three yearsNone listed by CMS
CMS flagsNone listed by CMS

This page uses data from the Centers for Medicare & Medicaid Services (CMS), published on October 28, 2026. CMS updates its data about once a month.

Get an email when CMS publishes something new about this home

One email per CMS update, only when something changed: a new citation, a fine, a star rating change, a new owner. Early access follows one home per address.

CMS flags

CMS does not list this home as a Special Focus Facility or a candidate. CMS does not show an abuse icon for it. CMS lists no change of ownership in the past 12 months.

Inspections, fines and changes

This list shows every citation and fine in CMS's current data, which covers about the last three years. It also shows changes CMS made to this home's ratings and records.

CMS update of October 28, 2026
- Star rating
  The CMS quality measures star rating changed from 2 of 5 to 3 of 5.
CMS update of July 29, 2026
- Star rating
  The CMS overall star rating changed from 1 of 5 to 2 of 5.
- Star rating
  The CMS health inspection star rating changed from 2 of 5 to 3 of 5.
- Star rating
  The CMS staffing star rating changed from 2 of 5 to 1 of 5.
- Star rating
  The CMS quality measures star rating changed from 1 of 5 to 2 of 5.
Health inspection on April 3, 2026
5 citations
CMS lists this as a standard inspection.
Show the 5 citations
- Citation F0712. Severity E: potential for more than minimal harm, pattern.
  The rule CMS cited: Ensure that the resident and his/her doctor meet face-to-face at all required visits.
  CMS lists it as corrected on May 8, 2026.
  CMS has cited this home for F0712 2 times since 2023.
- Citation F0584. Severity D: potential for more than minimal harm, isolated.
  The rule CMS cited: Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
  CMS lists it as corrected on May 8, 2026.
  CMS has cited this home for F0584 2 times since 2024.
- Citation F0585. Severity D: potential for more than minimal harm, isolated.
  The rule CMS cited: Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
  CMS lists it as corrected on May 8, 2026.
  CMS has cited this home for F0585 2 times since 2024.
- Citation F0604. Severity D: potential for more than minimal harm, isolated.
  The rule CMS cited: Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
  CMS lists it as corrected on May 8, 2026.
- Citation F0685. Severity D: potential for more than minimal harm, isolated.
  The rule CMS cited: Assist a resident in gaining access to vision and hearing services.
  CMS lists it as corrected on May 8, 2026.
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Fire safety inspection on April 3, 2026
3 citations
CMS lists this as a standard inspection.
Show the 3 citations
- Citation K0345. Severity F: potential for more than minimal harm, widespread.
  The rule CMS cited: Have approved installation, maintenance and testing program for fire alarm systems.
  CMS lists it as corrected on May 21, 2026.
  CMS has cited this home for K0345 2 times since 2024.
- Citation K0353. Severity F: potential for more than minimal harm, widespread.
  The rule CMS cited: Inspect, test, and maintain automatic sprinkler systems.
  CMS lists it as corrected on May 21, 2026.
  CMS has cited this home for K0353 3 times since 2023.
- Citation K0918. Severity F: potential for more than minimal harm, widespread.
  The rule CMS cited: Have generator or other power source capable of supplying service within 10 seconds.
  CMS lists it as corrected on May 21, 2026.
  CMS has cited this home for K0918 3 times since 2023.
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CMS update of February 25, 2026
- Fire safety citation
  CMS changed citation K0918 from severity G to F. It is from the fire safety inspection on December 18, 2024. Severity F: potential for more than minimal harm, widespread.
CMS update of July 30, 2025
- Star rating
  The CMS overall star rating changed from 2 of 5 to 1 of 5. CMS changed how it scores this rating for many homes at once.
- Star rating
  The CMS quality measures star rating changed from 3 of 5 to 1 of 5.
CMS update of April 30, 2025
- Star rating
  The CMS quality measures star rating changed from 2 of 5 to 3 of 5.
CMS update of February 26, 2025
- Staffing
  Total nurse staffing reported to CMS went from 3.3 to 3.0 hours per resident per day.
Health inspection on December 18, 2024
13 citations
CMS lists this as a standard inspection.
Show the 13 citations
- Citation F0584. Severity E: potential for more than minimal harm, pattern.
  The rule CMS cited: Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
  CMS lists it as corrected on January 27, 2025.
- Citation F0656. Severity E: potential for more than minimal harm, pattern.
  The rule CMS cited: Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
  CMS lists it as corrected on January 27, 2025.
- Citation F0842. Severity E: potential for more than minimal harm, pattern.
  The rule CMS cited: Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
  CMS lists it as corrected on January 27, 2025.
  CMS has cited this home for F0842 2 times since 2023.
- Citation F0550. Severity D: potential for more than minimal harm, isolated.
  The rule CMS cited: Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
  CMS lists it as corrected on January 27, 2025.
- Citation F0585. Severity D: potential for more than minimal harm, isolated.
  The rule CMS cited: Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
  CMS lists it as corrected on January 27, 2025.
- Citation F0695. Severity D: potential for more than minimal harm, isolated.
  The rule CMS cited: Provide safe and appropriate respiratory care for a resident when needed.
  CMS lists it as corrected on January 27, 2025.
- Citation F0757. Severity D: potential for more than minimal harm, isolated.
  The rule CMS cited: Ensure each resident’s drug regimen must be free from unnecessary drugs.
  CMS lists it as corrected on January 27, 2025.
- Citation F0761. Severity D: potential for more than minimal harm, isolated.
  The rule CMS cited: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
  CMS lists it as corrected on January 27, 2025.
  CMS has cited this home for F0761 2 times since 2023.
- Citation F0881. Severity D: potential for more than minimal harm, isolated.
  The rule CMS cited: Implement a program that monitors antibiotic use.
  CMS lists it as corrected on January 27, 2025.
- Citation F0883. Severity D: potential for more than minimal harm, isolated.
  The rule CMS cited: Develop and implement policies and procedures for flu and pneumonia vaccinations.
  CMS lists it as corrected on January 27, 2025.
- Citation F0909. Severity D: potential for more than minimal harm, isolated.
  The rule CMS cited: Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
  CMS lists it as corrected on January 27, 2025.
- Citation F0641. Severity B: potential for minimal harm, pattern.
  The rule CMS cited: Ensure each resident receives an accurate assessment.
  CMS lists it as corrected on January 27, 2025.
  CMS has cited this home for F0641 2 times since 2023.
- Citation F0732. Severity B: potential for minimal harm, pattern.
  The rule CMS cited: Post nurse staffing information every day.
  CMS lists it as corrected on January 27, 2025.
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Fire safety inspection on December 18, 2024
9 citations
CMS lists this as a standard inspection.
Show the 9 citations
- Citation E0041. Severity F: potential for more than minimal harm, widespread.
  The rule CMS cited: Implement emergency and standby power systems.
  CMS lists it as corrected on February 10, 2025.
  CMS has cited this home for E0041 2 times since 2023.
- Citation K0211. Severity F: potential for more than minimal harm, widespread.
  The rule CMS cited: Keep aisles, corridors, and exits free of obstruction in case of emergency.
  CMS lists it as corrected on February 10, 2025.
- Citation K0345. Severity F: potential for more than minimal harm, widespread.
  The rule CMS cited: Have approved installation, maintenance and testing program for fire alarm systems.
  CMS lists it as corrected on February 10, 2025.
- Citation K0351. Severity F: potential for more than minimal harm, widespread.
  The rule CMS cited: Install an approved automatic sprinkler system.
  CMS lists it as corrected on February 10, 2025.
  CMS has cited this home for K0351 2 times since 2023.
- Citation K0353. Severity F: potential for more than minimal harm, widespread.
  The rule CMS cited: Inspect, test, and maintain automatic sprinkler systems.
  CMS lists it as corrected on February 10, 2025.
- Citation K0918. Severity F: potential for more than minimal harm, widespread.
  The rule CMS cited: Have generator or other power source capable of supplying service within 10 seconds.
  CMS lists it as corrected on February 10, 2025.
- Citation K0324. Severity D: potential for more than minimal harm, isolated.
  The rule CMS cited: Provide properly protected cooking facilities.
  CMS lists it as corrected on February 10, 2025.
- Citation K0711. Severity D: potential for more than minimal harm, isolated.
  The rule CMS cited: Provide a written emergency evacuation plan.
  CMS lists it as corrected on February 10, 2025.
- Citation K0920. Severity D: potential for more than minimal harm, isolated.
  The rule CMS cited: Ensure proper usage of power strips and extension cords.
  CMS lists it as corrected on February 10, 2025.
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Health inspection on December 3, 2024
1 citation
CMS lists this as a complaint inspection.
Show the 1 citation
- Citation F0580. Severity D: potential for more than minimal harm, isolated.
  The rule CMS cited: Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
  CMS lists it as corrected on January 10, 2025.
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CMS update of September 26, 2024
- Fine
  CMS changed the fine from September 23, 2022 from $15,000 to $17,313.
- Fine
  CMS changed the fine from May 10, 2023 from $13,305 to $14,675.
CMS update of July 31, 2024
- Star rating
  The CMS overall star rating changed from 1 of 5 to 2 of 5.
- Star rating
  The CMS quality measures star rating changed from 1 of 5 to 2 of 5.
CMS update of January 31, 2024
- Star rating
  The CMS overall star rating changed from 2 of 5 to 1 of 5.
- Star rating
  The CMS quality measures star rating changed from 2 of 5 to 1 of 5.
Health inspection on October 25, 2023
12 citations
CMS lists this as a standard inspection.
Show the 12 citations
- Citation F0641. Severity E: potential for more than minimal harm, pattern.
  The rule CMS cited: Ensure each resident receives an accurate assessment.
  CMS lists it as corrected on December 3, 2023.
- Citation F0712. Severity E: potential for more than minimal harm, pattern.
  The rule CMS cited: Ensure that the resident and his/her doctor meet face-to-face at all required visits.
  CMS lists it as corrected on December 3, 2023.
- Citation F0761. Severity E: potential for more than minimal harm, pattern.
  The rule CMS cited: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
  CMS lists it as corrected on December 3, 2023.
- Citation F0583. Severity D: potential for more than minimal harm, isolated.
  The rule CMS cited: Keep residents' personal and medical records private and confidential.
  CMS lists it as corrected on December 3, 2023.
- Citation F0622. Severity D: potential for more than minimal harm, isolated.
  The rule CMS cited: Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
  CMS lists it as corrected on December 3, 2023.
- Citation F0623. Severity D: potential for more than minimal harm, isolated.
  The rule CMS cited: Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
  CMS lists it as corrected on December 3, 2023.
- Citation F0625. Severity D: potential for more than minimal harm, isolated.
  The rule CMS cited: Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
  CMS lists it as corrected on December 3, 2023.
- Citation F0694. Severity D: potential for more than minimal harm, isolated.
  The rule CMS cited: Provide for the safe, appropriate administration of IV fluids for a resident when needed.
  CMS lists it as corrected on December 3, 2023.
- Citation F0698. Severity D: potential for more than minimal harm, isolated.
  The rule CMS cited: Provide safe, appropriate dialysis care/services for a resident who requires such services.
  CMS lists it as corrected on December 3, 2023.
- Citation F0756. Severity D: potential for more than minimal harm, isolated.
  The rule CMS cited: Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
  CMS lists it as corrected on December 3, 2023.
- Citation F0758. Severity D: potential for more than minimal harm, isolated.
  The rule CMS cited: Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
  CMS lists it as corrected on December 3, 2023.
- Citation F0842. Severity D: potential for more than minimal harm, isolated.
  The rule CMS cited: Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
  CMS lists it as corrected on December 3, 2023.
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Fire safety inspection on October 25, 2023
6 citations
CMS lists this as a standard inspection.
Show the 6 citations
- Citation E0041. Severity E: potential for more than minimal harm, pattern.
  The rule CMS cited: Implement emergency and standby power systems.
  CMS lists it as corrected on December 17, 2023.
- Citation K0351. Severity E: potential for more than minimal harm, pattern.
  The rule CMS cited: Install an approved automatic sprinkler system.
  CMS lists it as corrected on December 17, 2023.
- Citation K0353. Severity E: potential for more than minimal harm, pattern.
  The rule CMS cited: Inspect, test, and maintain automatic sprinkler systems.
  CMS lists it as corrected on December 17, 2023.
- Citation K0918. Severity E: potential for more than minimal harm, pattern.
  The rule CMS cited: Have generator or other power source capable of supplying service within 10 seconds.
  CMS lists it as corrected on December 17, 2023.
- Citation K0291. Severity D: potential for more than minimal harm, isolated.
  The rule CMS cited: Install emergency lighting that can last at least 1 1/2 hours.
  CMS lists it as corrected on December 17, 2023.
- Citation K0321. Severity D: potential for more than minimal harm, isolated.
  The rule CMS cited: Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
  CMS lists it as corrected on December 17, 2023.
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CMS star ratings

2 of 5CMS overall star rating
3 of 5CMS health inspection star rating
1 of 5CMS staffing star rating
3 of 5CMS quality measures star rating

Facts from CMS

Phone: (774) 437-1166
Last standard health inspection: April 3, 2026 (7 months ago)
Certified beds: 144
Residents per day, on average: 132.5
Ownership type: For profit - Limited Liability company
Legal business name: Southbridge Ma SNF LLC
Chain: Athena Healthcare Systems
Takes part in: Medicare and Medicaid

More health citations than the Massachusetts average (31 vs 28).

Owners and managers

CMS lists these owners and managers for this home. Names are as CMS writes them.

ATHENA HEALTH CARE SYSTEMS MA R LLC5% or greater direct ownership interest · 100% · since 09/01/2012
CHAKALOS-SANTILLI, VALERIE5% or greater indirect ownership interest · 5% · since 09/01/2012
CURTIS, DIANE5% or greater indirect ownership interest · no percentage provided · since 09/01/2012
MOSIER, MICHAEL5% or greater indirect ownership interest · 6% · since 09/01/2012
REZENDES, LORRIE5% or greater indirect ownership interest · no percentage provided · since 09/01/2012

Show 3 more

SANTILLI, LAWRENCE5% or greater indirect ownership interest · 74% · since 05/04/2020
ATHENA HEALTH CARE ASSOCIATES, INC.Operational/managerial control · not applicable · since 09/01/2012
SANTILLI, LAWRENCEOperational/managerial control · not applicable · since 09/01/2012

Questions

When was Southbridge Rehabilitation & Health Care Center last inspected?

CMS lists April 3, 2026 as the date of its most recent standard health inspection.

How many citations (violations) does Southbridge Rehabilitation & Health Care Center have?

CMS lists 31 health citations since October 25, 2023. CMS also calls these deficiencies.

Has Southbridge Rehabilitation & Health Care Center been fined?

CMS lists no fines for this home in the past three years.

What is the CMS star rating of Southbridge Rehabilitation & Health Care Center?

Its CMS overall star rating is 2 of 5.

Is Southbridge Rehabilitation & Health Care Center a Special Focus Facility?

No. CMS does not list it as a Special Focus Facility or a candidate.

At a glance

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CMS flags

Inspections, fines and changes

CMS update of October 28, 2026

CMS update of July 29, 2026

Health inspection on April 3, 2026

Fire safety inspection on April 3, 2026

CMS update of February 25, 2026

CMS update of July 30, 2025

CMS update of April 30, 2025

CMS update of February 26, 2025

Health inspection on December 18, 2024

Fire safety inspection on December 18, 2024

Health inspection on December 3, 2024

CMS update of September 26, 2024

CMS update of July 31, 2024

CMS update of January 31, 2024

Health inspection on October 25, 2023

Fire safety inspection on October 25, 2023

CMS star ratings

Facts from CMS

Owners and managers

Questions