Nursing Home Alerts

Westford Nursing and Rehabilitation Center

3 Park Drive, Westford, MA 01886

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Westford Nursing and Rehabilitation Center is a nursing home in Westford, Massachusetts. This page lists the citations, fines and star ratings that CMS publishes for it. Each one has a date and a link to CMS.

At a glance

This page uses data from the Centers for Medicare & Medicaid Services (CMS), published on October 28, 2026. CMS updates its data about once a month.

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One email per CMS update, only when something changed: a new citation, a fine, a star rating change, a new owner. Early access follows one home per address.

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CMS flags

CMS does not list this home as a Special Focus Facility or a candidate. CMS does not show an abuse icon for it. CMS lists no change of ownership in the past 12 months.

Inspections, fines and changes

This list shows every citation and fine in CMS's current data, which covers about the last three years. It also shows changes CMS made to this home's ratings and records.

  1. CMS update of October 28, 2026

    • Star rating

      The CMS staffing star rating changed from 2 of 5 to 3 of 5.

  2. CMS update of April 29, 2026

    • Star rating

      The CMS overall star rating changed from 2 of 5 to 4 of 5.

    • Star rating

      The CMS staffing star rating changed from 1 of 5 to 2 of 5.

    • Star rating

      The CMS quality measures star rating changed from 1 of 5 to 2 of 5.

  3. CMS update of November 20, 2025

    • Star rating

      The CMS overall star rating changed from 1 of 5 to 2 of 5. CMS changed how it scores this rating for many homes at once.

    • Star rating

      The CMS health inspection star rating changed from 2 of 5 to 4 of 5. CMS changed how it scores this rating for many homes at once.

    • Star rating

      The CMS staffing star rating changed from 2 of 5 to 1 of 5.

  4. Health inspection on July 16, 2025

    3 citations

    CMS lists this as a standard inspection.

    Show the 3 citations
    • Citation F0637. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Assess the resident when there is a significant change in condition

      CMS lists it as corrected on July 29, 2025.

    • Citation F0656. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

      CMS lists it as corrected on July 29, 2025.

      CMS has cited this home for F0656 2 times since 2023.

    • Citation F0677. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide care and assistance to perform activities of daily living for any resident who is unable.

      CMS lists it as corrected on July 29, 2025.

    See this home on CMS Care Compare

  5. Fire safety inspection on July 16, 2025

    12 citations

    CMS lists this as a standard inspection.

    Show the 12 citations
    • Citation E0039. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Conduct testing and exercise requirements.

      CMS lists it as corrected on August 26, 2025.

    • Citation K0222. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

      CMS lists it as corrected on August 26, 2025.

    • Citation K0324. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Provide properly protected cooking facilities.

      CMS lists it as corrected on August 26, 2025.

    • Citation K0345. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Have approved installation, maintenance and testing program for fire alarm systems.

      CMS lists it as corrected on August 26, 2025.

    • Citation K0353. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Inspect, test, and maintain automatic sprinkler systems.

      CMS lists it as corrected on August 8, 2025.

      CMS has cited this home for K0353 3 times since 2023.

    • Citation K0372. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

      CMS lists it as corrected on August 26, 2025.

    • Citation K0521. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

      CMS lists it as corrected on August 13, 2025.

    • Citation K0712. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Have simulated fire drills held at unexpected times.

      CMS lists it as corrected on August 26, 2025.

      CMS has cited this home for K0712 2 times since 2024.

    • Citation K0761. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: To conduct inspection, testing and maintenance of fire doors by qualified individuals.

      CMS lists it as corrected on August 26, 2025.

    • Citation K0211. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Keep aisles, corridors, and exits free of obstruction in case of emergency.

      CMS lists it as corrected on August 26, 2025.

      CMS has cited this home for K0211 2 times since 2024.

    • Citation K0311. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Have an enclosure around a vertical opening shaft.

      CMS lists it as corrected on August 26, 2025.

      CMS has cited this home for K0311 3 times since 2023.

    • Citation K0918. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Have generator or other power source capable of supplying service within 10 seconds.

      CMS lists it as corrected on August 26, 2025.

      CMS has cited this home for K0918 2 times since 2024.

    See this home on CMS Care Compare

  6. CMS update of February 26, 2025

    • Star rating

      The CMS staffing star rating changed from 1 of 5 to 2 of 5.

  7. CMS update of December 20, 2024

    • Fine

      CMS changed the fine from February 7, 2023 from $44,315 to $50,858.

  8. CMS update of October 30, 2024

    • Star rating

      The CMS staffing star rating changed from 2 of 5 to 1 of 5.

  9. CMS update of September 26, 2024

    • Star rating

      The CMS health inspection star rating changed from 1 of 5 to 2 of 5.

  10. Health inspection on June 14, 2024

    8 citations

    CMS lists this as a standard inspection.

    Show the 8 citations
    • Citation F0693. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

      CMS lists it as corrected on July 18, 2024.

    • Citation F0623. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

      CMS lists it as corrected on July 18, 2024.

    • Citation F0638. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Assure that each resident’s assessment is updated at least once every 3 months.

      CMS lists it as corrected on July 18, 2024.

    • Citation F0641. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure each resident receives an accurate assessment.

      CMS lists it as corrected on July 18, 2024.

      CMS has cited this home for F0641 2 times since 2023.

    • Citation F0657. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

      CMS lists it as corrected on July 18, 2024.

    • Citation F0689. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

      CMS lists it as corrected on July 18, 2024.

    • Citation F0698. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide safe, appropriate dialysis care/services for a resident who requires such services.

      CMS lists it as corrected on July 18, 2024.

      CMS has cited this home for F0698 2 times since 2023.

    • Citation F0755. Severity B: potential for minimal harm, pattern.

      The rule CMS cited: Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

      CMS lists it as corrected on July 18, 2024.

    See this home on CMS Care Compare

  11. Fire safety inspection on June 14, 2024

    9 citations

    CMS lists this as a standard inspection.

    Show the 9 citations
    • Citation E0041. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Implement emergency and standby power systems.

      CMS lists it as corrected on July 25, 2024.

    • Citation K0211. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Keep aisles, corridors, and exits free of obstruction in case of emergency.

      CMS lists it as corrected on July 25, 2024.

    • Citation K0311. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Have an enclosure around a vertical opening shaft.

      CMS lists it as corrected on July 25, 2024.

    • Citation K0353. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Inspect, test, and maintain automatic sprinkler systems.

      CMS lists it as corrected on July 25, 2024.

    • Citation K0363. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Install corridor and hallway doors that block smoke.

      CMS lists it as corrected on July 25, 2024.

    • Citation K0374. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Install smoke barrier doors that can resist smoke for at least 20 minutes.

      CMS lists it as corrected on July 25, 2024.

    • Citation K0712. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Have simulated fire drills held at unexpected times.

      CMS lists it as corrected on July 25, 2024.

    • Citation K0754. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Provide properly sized and located linen or trash receptacles.

      CMS lists it as corrected on July 25, 2024.

    • Citation K0918. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Have generator or other power source capable of supplying service within 10 seconds.

      CMS lists it as corrected on July 25, 2024.

    See this home on CMS Care Compare

  12. Health inspection on May 7, 2024

    2 citations

    CMS lists this as a complaint inspection.

    Show the 2 citations
    • Citation F0655. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

      CMS lists it as corrected on January 31, 2024.

      CMS has cited this home for F0655 2 times since 2023.

    • Citation F0842. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

      CMS lists it as corrected on April 15, 2024.

      CMS has cited this home for F0842 2 times since 2023.

    See this home on CMS Care Compare

  13. CMS update of April 25, 2024

    • Star rating

      The CMS staffing star rating changed from 3 of 5 to 2 of 5.

  14. CMS update of March 28, 2024

    • Changed ownership in the last 12 months

      CMS no longer shows a change of ownership in the past 12 months.

  15. Health inspection on December 5, 2023

    2 citations
    Show the 2 citations
    • Citation F0880. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide and implement an infection prevention and control program.

      CMS lists it as corrected on December 20, 2023.

      CMS has cited this home for F0880 2 times since 2023.

    • Citation F0883. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Develop and implement policies and procedures for flu and pneumonia vaccinations.

      CMS lists it as corrected on December 20, 2023.

    See this home on CMS Care Compare

  16. Health inspection on October 25, 2023

    2 citations

    CMS lists this as a complaint inspection.

    Show the 2 citations
    • Citation F0655. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

      CMS lists it as corrected on November 22, 2023.

    • Citation F0842. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

      CMS lists it as corrected on November 22, 2023.

    See this home on CMS Care Compare

  17. Health inspection on October 17, 2023

    1 citation

    CMS lists this as a complaint inspection.

    Show the 1 citation
    • Citation F0607. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Develop and implement policies and procedures to prevent abuse, neglect, and theft.

      CMS lists it as corrected on November 10, 2023.

    See this home on CMS Care Compare

  18. Health inspection on February 7, 2023

    14 citations

    CMS lists this as a standard inspection.

    Severity G is the second-highest of CMS's four levels. It means a resident was harmed.

    52 of 341 Massachusetts homes (15%) got a citation at the actual harm level in 2023.

    Show the 14 citations
    • Citation F0686. Severity G: actual harm, isolated.

      The rule CMS cited: Provide appropriate pressure ulcer care and prevent new ulcers from developing.

      CMS lists it as corrected on March 14, 2023.

    • Citation F0880. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Provide and implement an infection prevention and control program.

      CMS lists it as corrected on March 14, 2023.

    • Citation F0656. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

      CMS lists it as corrected on March 2, 2023.

    • Citation F0730. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Observe each nurse aide's job performance and give regular training.

      CMS lists it as corrected on March 2, 2023.

    • Citation F0756. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

      CMS lists it as corrected on March 2, 2023.

    • Citation F0868. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

      CMS lists it as corrected on March 2, 2023.

    • Citation F0886. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Perform COVID19 testing on residents and staff.

      CMS lists it as corrected on March 2, 2023.

    • Citation F0947. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

      CMS lists it as corrected on March 2, 2023.

    • Citation F0641. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure each resident receives an accurate assessment.

      CMS lists it as corrected on March 2, 2023.

    • Citation F0684. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate treatment and care according to orders, resident’s preferences and goals.

      CMS lists it as corrected on March 2, 2023.

    • Citation F0698. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide safe, appropriate dialysis care/services for a resident who requires such services.

      CMS lists it as corrected on March 2, 2023.

    • Citation F0757. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure each resident’s drug regimen must be free from unnecessary drugs.

      CMS lists it as corrected on March 2, 2023.

    • Citation F0812. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

      CMS lists it as corrected on March 14, 2023.

    • Citation F0582. Severity B: potential for minimal harm, pattern.

      The rule CMS cited: Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

      CMS lists it as corrected on March 2, 2023.

    See this home on CMS Care Compare

  19. Fire safety inspection on February 7, 2023

    3 citations

    CMS lists this as a standard inspection.

    Show the 3 citations
    • Citation K0311. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Have an enclosure around a vertical opening shaft.

      CMS lists it as corrected on March 2, 2023.

    • Citation K0353. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Inspect, test, and maintain automatic sprinkler systems.

      CMS lists it as corrected on March 2, 2023.

    • Citation K0920. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Ensure proper usage of power strips and extension cords.

      CMS lists it as corrected on March 2, 2023.

    See this home on CMS Care Compare

CMS star ratings

Facts from CMS

Phone
(978) 392-1144
Last standard health inspection
July 16, 2025 (1 year ago)
Certified beds
123
Residents per day, on average
109.3
Ownership type
For profit - Limited Liability company
Legal business name
Westford Nursing and Rehab Bhc Operations
Chain
Best Care Services
Takes part in
Medicare and Medicaid

More health citations than the Massachusetts average (32 vs 28).

Owners and managers

CMS lists these owners and managers for this home. Names are as CMS writes them.

Show 1 more
  • STEINBERG, MOSHEOperational/managerial control · not applicable · since 02/01/2023

Questions

When was Westford Nursing and Rehabilitation Center last inspected?

CMS lists July 16, 2025 as the date of its most recent standard health inspection.

How many citations (violations) does Westford Nursing and Rehabilitation Center have?

CMS lists 32 health citations since February 7, 2023. CMS also calls these deficiencies.

Has Westford Nursing and Rehabilitation Center been fined?

CMS lists no fines for this home in the past three years.

What is the CMS star rating of Westford Nursing and Rehabilitation Center?

Its CMS overall star rating is 4 of 5.

Is Westford Nursing and Rehabilitation Center a Special Focus Facility?

No. CMS does not list it as a Special Focus Facility or a candidate.