High View Rehabilitation and Living Center

517 Riverview St, Madawaska, ME 04756

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High View Rehabilitation and Living Center is a nursing home in Madawaska, Maine. This page lists the citations, fines and star ratings that CMS publishes for it. Each one has a date and a link to CMS.

At a glance

CMS overall star rating2 of 5
Last standard health inspectionJune 17, 2026 (4 months ago)
Health citations since May 1, 202436 (Maine average 31)
Fines in the past three years1, $17,917 in total
CMS flagsNone listed by CMS

This page uses data from the Centers for Medicare & Medicaid Services (CMS), published on October 28, 2026. CMS updates its data about once a month.

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One email per CMS update, only when something changed: a new citation, a fine, a star rating change, a new owner. Early access follows one home per address.

CMS flags

CMS does not list this home as a Special Focus Facility or a candidate. CMS does not show an abuse icon for it. CMS lists no change of ownership in the past 12 months.

Inspections, fines and changes

This list shows every citation and fine in CMS's current data, which covers about the last three years. It also shows changes CMS made to this home's ratings and records.

CMS update of October 28, 2026
- Star rating
  The CMS overall star rating changed from 1 of 5 to 2 of 5.
- Star rating
  The CMS staffing star rating changed from 4 of 5 to 5 of 5.
- Star rating
  The CMS quality measures star rating changed from 3 of 5 to 2 of 5.
CMS update of October 8, 2026
- Special Focus Facility
  CMS no longer lists this home as a Special Focus Facility candidate.
CMS update of July 29, 2026
- Star rating
  The CMS overall star rating changed from 2 of 5 to 1 of 5.
- Star rating
  The CMS staffing star rating changed from 5 of 5 to 4 of 5.
- Star rating
  The CMS quality measures star rating changed from 2 of 5 to 3 of 5.
Health inspection on June 17, 2026
11 citations
CMS lists this as a standard inspection.
Show the 11 citations
- Citation F0801. Severity F: potential for more than minimal harm, widespread.
  The rule CMS cited: Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
  CMS lists it as corrected on July 29, 2026.
  CMS has cited this home for F0801 2 times since 2024.
- Citation F0680. Severity E: potential for more than minimal harm, pattern.
  The rule CMS cited: Ensure the activities program is directed by a qualified professional.
  CMS lists it as corrected on July 29, 2026.
- Citation F0552. Severity D: potential for more than minimal harm, isolated.
  The rule CMS cited: Ensure that residents are fully informed and understand their health status, care and treatments.
  CMS lists it as corrected on July 29, 2026.
- Citation F0584. Severity D: potential for more than minimal harm, isolated.
  The rule CMS cited: Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
  CMS lists it as corrected on July 29, 2026.
  CMS has cited this home for F0584 2 times since 2025.
- Citation F0628. Severity D: potential for more than minimal harm, isolated.
  The rule CMS cited: Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
  CMS lists it as corrected on July 29, 2026.
- Citation F0684. Severity D: potential for more than minimal harm, isolated.
  The rule CMS cited: Provide appropriate treatment and care according to orders, resident’s preferences and goals.
  CMS lists it as corrected on July 29, 2026.
  CMS has cited this home for F0684 4 times since 2024.
- Citation F0687. Severity D: potential for more than minimal harm, isolated.
  The rule CMS cited: Provide appropriate foot care.
  CMS lists it as corrected on July 29, 2026.
- Citation F0842. Severity D: potential for more than minimal harm, isolated.
  The rule CMS cited: Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
  CMS lists it as corrected on July 29, 2026.
- Citation F0640. Severity B: potential for minimal harm, pattern.
  The rule CMS cited: Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
  CMS lists it as corrected on July 29, 2026.
- Citation F0732. Severity B: potential for minimal harm, pattern.
  The rule CMS cited: Post nurse staffing information every day.
  CMS lists it as corrected on July 29, 2026.
- Citation F0944. Severity B: potential for minimal harm, pattern.
  The rule CMS cited: Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
  CMS lists it as corrected on July 29, 2026.
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Fire safety inspection on June 17, 2026
2 citations
CMS lists this as a standard inspection.
Show the 2 citations
- Citation K0293. Severity D: potential for more than minimal harm, isolated.
  The rule CMS cited: Have properly located and lighted "Exit" signs.
  CMS lists it as corrected on July 10, 2026.
- Citation K0920. Severity D: potential for more than minimal harm, isolated.
  The rule CMS cited: Ensure proper usage of power strips and extension cords.
  CMS lists it as corrected on July 10, 2026.
  CMS has cited this home for K0920 2 times since 2025.
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CMS update of April 29, 2026
- Star rating
  The CMS overall star rating changed from 1 of 5 to 2 of 5.
- Star rating
  The CMS staffing star rating changed from 4 of 5 to 5 of 5.
CMS update of March 25, 2026
- Fine
  CMS changed the fine from April 9, 2025 from $17,765 to $17,917.
CMS update of February 25, 2026
- Fine
  CMS changed the fine from April 9, 2025 from $17,345 to $17,765.
CMS update of November 20, 2025
- Star rating
  The CMS quality measures star rating changed from 1 of 5 to 2 of 5.
CMS update of July 30, 2025
- Star rating
  The CMS overall star rating changed from 3 of 5 to 1 of 5. CMS changed how it scores this rating for many homes at once.
- Star rating
  The CMS health inspection star rating changed from 3 of 5 to 1 of 5. CMS changed how it scores this rating for many homes at once.
- Star rating
  The CMS quality measures star rating changed from 2 of 5 to 1 of 5.
- Special Focus Facility
  CMS now lists this home as a Special Focus Facility candidate.
CMS update of May 28, 2025
- Star rating
  The CMS overall star rating changed from 2 of 5 to 3 of 5.
- Star rating
  The CMS health inspection star rating changed from 2 of 5 to 3 of 5.
- Health citation
  CMS removed citation F0623 from the health inspection on May 1, 2024.
- Health citation
  CMS removed citation F0625 from the health inspection on May 1, 2024.
- Health citation
  CMS removed citation F0758 from the health inspection on May 1, 2024.
April 24, 2025
Payment stopped
CMS stopped payment for new admissions from April 24, 2025, for 8 days.
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Health inspection on April 9, 2025
12 citations
CMS lists this as a standard inspection.
Severity K is the highest of CMS's four levels. CMS uses it when residents' health or safety is at serious risk right away.
7 of 78 Maine homes (9%) got a citation at the immediate jeopardy level in 2025.
CMS fine of $17,917 on April 9, 2025.
Show the 12 citations
- Citation F0689. Severity K: immediate jeopardy, pattern.
  The rule CMS cited: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
  CMS lists it as corrected on April 25, 2025.
- Citation F0700. Severity K: immediate jeopardy, pattern.
  The rule CMS cited: Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
  CMS lists it as corrected on April 25, 2025.
- Citation F0909. Severity K: immediate jeopardy, pattern.
  The rule CMS cited: Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
  CMS lists it as corrected on April 25, 2025.
- Citation F0584. Severity E: potential for more than minimal harm, pattern.
  The rule CMS cited: Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
  CMS lists it as corrected on April 25, 2025.
- Citation F0812. Severity E: potential for more than minimal harm, pattern.
  The rule CMS cited: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
  CMS lists it as corrected on April 25, 2025.
  CMS has cited this home for F0812 2 times since 2024.
- Citation F0880. Severity E: potential for more than minimal harm, pattern.
  The rule CMS cited: Provide and implement an infection prevention and control program.
  CMS lists it as corrected on April 25, 2025.
  CMS has cited this home for F0880 2 times since 2024.
- Citation F0883. Severity E: potential for more than minimal harm, pattern.
  The rule CMS cited: Develop and implement policies and procedures for flu and pneumonia vaccinations.
  CMS lists it as corrected on April 25, 2025.
  CMS has cited this home for F0883 2 times since 2024.
- Citation F0558. Severity D: potential for more than minimal harm, isolated.
  The rule CMS cited: Reasonably accommodate the needs and preferences of each resident.
  CMS lists it as corrected on April 25, 2025.
- Citation F0684. Severity D: potential for more than minimal harm, isolated.
  The rule CMS cited: Provide appropriate treatment and care according to orders, resident’s preferences and goals.
  CMS lists it as corrected on April 25, 2025.
- Citation F0695. Severity D: potential for more than minimal harm, isolated.
  The rule CMS cited: Provide safe and appropriate respiratory care for a resident when needed.
  CMS lists it as corrected on April 25, 2025.
- Citation F0699. Severity D: potential for more than minimal harm, isolated.
  The rule CMS cited: Provide care or services that was trauma informed and/or culturally competent.
  CMS lists it as corrected on April 25, 2025.
- Citation F0867. Severity D: potential for more than minimal harm, isolated.
  The rule CMS cited: Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
  CMS lists it as corrected on April 25, 2025.
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Fire safety inspection on April 9, 2025
9 citations
CMS lists this as a standard inspection.
Show the 9 citations
- Citation E0015. Severity F: potential for more than minimal harm, widespread.
  The rule CMS cited: Address subsistence needs for staff and patients.
  CMS lists it as corrected on April 25, 2025.
- Citation K0321. Severity F: potential for more than minimal harm, widespread.
  The rule CMS cited: Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
  CMS lists it as corrected on April 7, 2025.
- Citation K0363. Severity F: potential for more than minimal harm, widespread.
  The rule CMS cited: Install corridor and hallway doors that block smoke.
  CMS lists it as corrected on April 25, 2025.
- Citation K0511. Severity F: potential for more than minimal harm, widespread.
  The rule CMS cited: Have properly installed electrical wiring and gas equipment.
  CMS lists it as corrected on April 7, 2025.
- Citation K0914. Severity F: potential for more than minimal harm, widespread.
  The rule CMS cited: Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
  CMS lists it as corrected on May 2, 2025.
- Citation K0918. Severity F: potential for more than minimal harm, widespread.
  The rule CMS cited: Have generator or other power source capable of supplying service within 10 seconds.
  CMS lists it as corrected on May 1, 2025.
- Citation K0324. Severity E: potential for more than minimal harm, pattern.
  The rule CMS cited: Provide properly protected cooking facilities.
  CMS lists it as corrected on April 10, 2025.
- Citation K0362. Severity E: potential for more than minimal harm, pattern.
  The rule CMS cited: Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
  CMS lists it as corrected on April 25, 2025.
- Citation K0920. Severity D: potential for more than minimal harm, isolated.
  The rule CMS cited: Ensure proper usage of power strips and extension cords.
  CMS lists it as corrected on April 25, 2025.
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Health inspection on December 23, 2024
2 citations
CMS lists this as a complaint inspection.
Show the 2 citations
- Citation F0580. Severity D: potential for more than minimal harm, isolated.
  The rule CMS cited: Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
  CMS lists it as corrected on January 10, 2025.
  CMS has cited this home for F0580 2 times since 2024.
- Citation F0684. Severity D: potential for more than minimal harm, isolated.
  The rule CMS cited: Provide appropriate treatment and care according to orders, resident’s preferences and goals.
  CMS lists it as corrected on December 13, 2024.
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CMS update of October 30, 2024
- Star rating
  The CMS overall star rating changed from 3 of 5 to 2 of 5.
- Star rating
  The CMS staffing star rating changed from 5 of 5 to 4 of 5.
CMS update of July 31, 2024
- Star rating
  The CMS health inspection star rating changed from 3 of 5 to 2 of 5.
- Star rating
  The CMS staffing star rating changed from 4 of 5 to 5 of 5. CMS changed how it scores this rating for many homes at once.
- Star rating
  The CMS quality measures star rating changed from 3 of 5 to 2 of 5.
CMS update of June 26, 2024
- Name
  CMS lists a new name for this home. It was HIGH VIEW MANOR.
Health inspection on May 1, 2024
11 citations
CMS lists this as a standard inspection.
Show the 11 citations
- Citation F0801. Severity E: potential for more than minimal harm, pattern.
  The rule CMS cited: Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
  CMS lists it as corrected on June 11, 2024.
- Citation F0812. Severity E: potential for more than minimal harm, pattern.
  The rule CMS cited: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
  CMS lists it as corrected on June 11, 2024.
- Citation F0880. Severity E: potential for more than minimal harm, pattern.
  The rule CMS cited: Provide and implement an infection prevention and control program.
  CMS lists it as corrected on June 11, 2024.
- Citation F0883. Severity E: potential for more than minimal harm, pattern.
  The rule CMS cited: Develop and implement policies and procedures for flu and pneumonia vaccinations.
  CMS lists it as corrected on June 11, 2024.
- Citation F0887. Severity E: potential for more than minimal harm, pattern.
  The rule CMS cited: Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
  CMS lists it as corrected on June 11, 2024.
- Citation F0580. Severity D: potential for more than minimal harm, isolated.
  The rule CMS cited: Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
  CMS lists it as corrected on June 11, 2024.
- Citation F0623. Severity D: potential for more than minimal harm, isolated.
  The rule CMS cited: Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
  CMS lists it as corrected on June 11, 2024.
- Citation F0625. Severity D: potential for more than minimal harm, isolated.
  The rule CMS cited: Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
  CMS lists it as corrected on June 11, 2024.
- Citation F0684. Severity D: potential for more than minimal harm, isolated.
  The rule CMS cited: Provide appropriate treatment and care according to orders, resident’s preferences and goals.
  CMS lists it as corrected on June 11, 2024.
- Citation F0756. Severity D: potential for more than minimal harm, isolated.
  The rule CMS cited: Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
  CMS lists it as corrected on June 11, 2024.
- Citation F0758. Severity D: potential for more than minimal harm, isolated.
  The rule CMS cited: Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
  CMS lists it as corrected on June 11, 2024.
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Fire safety inspection on May 1, 2024
3 citations
CMS lists this as a standard inspection.
Show the 3 citations
- Citation K0761. Severity E: potential for more than minimal harm, pattern.
  The rule CMS cited: To conduct inspection, testing and maintenance of fire doors by qualified individuals.
  CMS lists it as corrected on May 29, 2024.
- Citation K0712. Severity D: potential for more than minimal harm, isolated.
  The rule CMS cited: Have simulated fire drills held at unexpected times.
  CMS lists it as corrected on May 29, 2024.
- Citation K0919. Severity D: potential for more than minimal harm, isolated.
  The rule CMS cited: Meet requirements for the use of electrical equipment.
  CMS lists it as corrected on May 29, 2024.
See this home on CMS Care Compare
CMS update of January 31, 2024
- Star rating
  The CMS overall star rating changed from 4 of 5 to 3 of 5.
- Star rating
  The CMS staffing star rating changed from 5 of 5 to 4 of 5.

CMS star ratings

2 of 5CMS overall star rating
1 of 5CMS health inspection star rating
5 of 5CMS staffing star rating
2 of 5CMS quality measures star rating

Facts from CMS

Phone: (207) 728-3338
Last standard health inspection: June 17, 2026 (4 months ago)
Certified beds: 51
Residents per day, on average: 34.8
Ownership type: For profit - Corporation
Legal business name: High View Manor
Chain: Not listed by CMS
Takes part in: Medicare and Medicaid

More health citations than the Maine average (36 vs 31).

Owners and managers

CMS lists these owners and managers for this home. Names are as CMS writes them.

ASTLE, DENISE5% or greater direct ownership interest · 31% · since 03/16/2015
DUGAL, LOUIS5% or greater direct ownership interest · 69% · since 03/16/2015
DUGAL, LOUISOperational/managerial control · not applicable · since 01/07/1979

Questions

When was High View Rehabilitation and Living Center last inspected?

CMS lists June 17, 2026 as the date of its most recent standard health inspection.

How many citations (violations) does High View Rehabilitation and Living Center have?

CMS lists 36 health citations since May 1, 2024. CMS also calls these deficiencies.

Has High View Rehabilitation and Living Center been fined?

CMS lists 1 fine in the past three years, $17,917 in total.

What is the CMS star rating of High View Rehabilitation and Living Center?

Its CMS overall star rating is 2 of 5.

Is High View Rehabilitation and Living Center a Special Focus Facility?

No. CMS does not list it as a Special Focus Facility or a candidate.

At a glance

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CMS flags

Inspections, fines and changes

CMS update of October 28, 2026

CMS update of October 8, 2026

CMS update of July 29, 2026

Health inspection on June 17, 2026

Fire safety inspection on June 17, 2026

CMS update of April 29, 2026

CMS update of March 25, 2026

CMS update of February 25, 2026

CMS update of November 20, 2025

CMS update of July 30, 2025

CMS update of May 28, 2025

April 24, 2025

Health inspection on April 9, 2025

Fire safety inspection on April 9, 2025

Health inspection on December 23, 2024

CMS update of October 30, 2024

CMS update of July 31, 2024

CMS update of June 26, 2024

Health inspection on May 1, 2024

Fire safety inspection on May 1, 2024

CMS update of January 31, 2024

CMS star ratings

Facts from CMS

Owners and managers

Questions