Nursing Home Alerts

Elevate Health and Rehabilitation

91 Victoria Road, Asheville, NC 28801

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Elevate Health and Rehabilitation is a nursing home in Asheville, North Carolina. This page lists the citations, fines and star ratings that CMS publishes for it. Each one has a date and a link to CMS.

At a glance

This page uses data from the Centers for Medicare & Medicaid Services (CMS), published on October 28, 2026. CMS updates its data about once a month.

Get an email when CMS publishes something new about this home

One email per CMS update, only when something changed: a new citation, a fine, a star rating change, a new owner. Early access follows one home per address.

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CMS flags

CMS does not list this home as a Special Focus Facility or a candidate. CMS does not show an abuse icon for it. CMS lists no change of ownership in the past 12 months.

Inspections, fines and changes

This list shows every citation and fine in CMS's current data, which covers about the last three years. It also shows changes CMS made to this home's ratings and records.

  1. CMS update of July 29, 2026

    • Star rating

      The CMS quality measures star rating changed from 3 of 5 to 4 of 5.

  2. CMS update of April 29, 2026

    • Star rating

      The CMS quality measures star rating changed from 2 of 5 to 3 of 5.

  3. CMS update of March 25, 2026

    • Fine

      CMS changed the fine from September 2, 2025 from $26,685 to $17,345.

  4. CMS update of February 25, 2026

    • Star rating

      The CMS staffing star rating changed from 2 of 5 to 1 of 5.

  5. Health inspection on December 22, 2025

    1 citation

    CMS lists this as a complaint inspection.

    Show the 1 citation
    • Citation F0880. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide and implement an infection prevention and control program.

      CMS lists it as corrected on January 9, 2026.

      CMS has cited this home for F0880 3 times since 2023.

    See this home on CMS Care Compare

  6. CMS update of November 20, 2025

    • Star rating

      The CMS staffing star rating changed from 1 of 5 to 2 of 5.

    • Name

      CMS lists a new legal business name for this home.

    • Ownership

      CMS lists this home under a new chain.

  7. Health inspection on September 2, 2025

    3 citations

    CMS lists this as a standard inspection and a complaint inspection.

    Severity J is the highest of CMS's four levels. CMS uses it when residents' health or safety is at serious risk right away.

    64 of 419 North Carolina homes (15%) got a citation at the immediate jeopardy level in 2025.

    CMS fine of $17,345 on September 2, 2025.

    Show the 3 citations
    • Citation F0760. Severity J: immediate jeopardy, isolated.

      The rule CMS cited: Ensure that residents are free from significant medication errors.

      CMS lists it as corrected on January 22, 2025.

      CMS has cited this home for F0760 2 times since 2024.

    • Citation F0812. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

      CMS lists it as corrected on September 17, 2025.

      CMS has cited this home for F0812 2 times since 2024.

    • Citation F0695. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide safe and appropriate respiratory care for a resident when needed.

      CMS lists it as corrected on September 17, 2025.

      CMS has cited this home for F0695 2 times since 2024.

    See this home on CMS Care Compare

  8. CMS update of March 26, 2025

    • Special Focus Facility

      CMS no longer lists this home as a Special Focus Facility candidate.

  9. CMS update of February 26, 2025

    • Special Focus Facility

      CMS now lists this home as a Special Focus Facility candidate.

  10. CMS update of October 30, 2024

    • Star rating

      The CMS quality measures star rating changed from 3 of 5 to 2 of 5.

    • Fine

      CMS changed the fine from April 10, 2024 from $16,801 to $17,069.

  11. CMS update of September 26, 2024

    • Name

      CMS lists a new legal business name for this home.

  12. CMS update of August 29, 2024

    • CMS abuse icon

      CMS removed its abuse icon from this home.

  13. Health inspection on August 7, 2024

    11 citations

    CMS lists this as a standard inspection and a complaint inspection.

    Severity K is the highest of CMS's four levels. CMS uses it when residents' health or safety is at serious risk right away.

    88 of 419 North Carolina homes (21%) got a citation at the immediate jeopardy level in 2024.

    CMS fine of $139,932 on August 7, 2024.

    Show the 11 citations
    • Citation F0580. Severity K: immediate jeopardy, pattern.

      The rule CMS cited: Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

      CMS lists it as corrected on August 10, 2024.

    • Citation F0690. Severity K: immediate jeopardy, pattern.

      The rule CMS cited: Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

      CMS lists it as corrected on August 10, 2024.

    • Citation F0684. Severity J: immediate jeopardy, isolated.

      The rule CMS cited: Provide appropriate treatment and care according to orders, resident’s preferences and goals.

      CMS lists it as corrected on August 10, 2024.

      CMS has cited this home for F0684 2 times since 2023.

    • Citation F0695. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide safe and appropriate respiratory care for a resident when needed.

      CMS lists it as corrected on August 10, 2024.

    • Citation F0761. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

      CMS lists it as corrected on August 10, 2024.

      CMS has cited this home for F0761 2 times since 2023.

    • Citation F0812. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

      CMS lists it as corrected on August 10, 2024.

    • Citation F0842. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

      CMS lists it as corrected on August 10, 2024.

    • Citation F0880. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide and implement an infection prevention and control program.

      CMS lists it as corrected on August 10, 2024.

    • Citation F0583. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Keep residents' personal and medical records private and confidential.

      CMS lists it as corrected on August 10, 2024.

    • Citation F0686. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate pressure ulcer care and prevent new ulcers from developing.

      CMS lists it as corrected on August 10, 2024.

    • Citation F0689. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

      CMS lists it as corrected on August 10, 2024.

    See this home on CMS Care Compare

  14. Fire safety inspection on August 7, 2024

    11 citations

    CMS lists this as a standard inspection.

    Show the 11 citations
    • Citation K0511. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Have properly installed electrical wiring and gas equipment.

      CMS lists it as corrected on December 1, 2024.

      CMS has cited this home for K0511 2 times since 2022.

    • Citation K0521. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

      CMS lists it as corrected on December 1, 2024.

      CMS has cited this home for K0521 2 times since 2022.

    • Citation K0211. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Keep aisles, corridors, and exits free of obstruction in case of emergency.

      CMS lists it as corrected on December 1, 2024.

      CMS has cited this home for K0211 2 times since 2022.

    • Citation K0281. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Install proper backup exit lighting.

      CMS lists it as corrected on December 1, 2024.

    • Citation K0321. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

      CMS lists it as corrected on December 1, 2024.

      CMS has cited this home for K0321 3 times since 2022.

    • Citation K0345. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Have approved installation, maintenance and testing program for fire alarm systems.

      CMS lists it as corrected on December 1, 2024.

      CMS has cited this home for K0345 2 times since 2023.

    • Citation K0353. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Inspect, test, and maintain automatic sprinkler systems.

      CMS lists it as corrected on December 1, 2024.

      CMS has cited this home for K0353 2 times since 2022.

    • Citation K0355. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Properly select, install, inspect, or maintain portable fire extinguishes.

      CMS lists it as corrected on December 1, 2024.

      CMS has cited this home for K0355 2 times since 2022.

    • Citation K0363. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Install corridor and hallway doors that block smoke.

      CMS lists it as corrected on December 1, 2024.

      CMS has cited this home for K0363 2 times since 2022.

    • Citation K0700. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Meet requirements for operating features, such as evacuation plans, fire drills, smoking regulations, draperies, decorations and the inspection, testing and maintenance of fire doors.

      CMS lists it as corrected on December 1, 2024.

    • Citation K0914. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

      CMS lists it as corrected on December 1, 2024.

      CMS has cited this home for K0914 2 times since 2022.

    See this home on CMS Care Compare

  15. CMS update of July 31, 2024

    • Star rating

      The CMS staffing star rating changed from 2 of 5 to 1 of 5. CMS changed how it scores this rating for many homes at once.

    • Staffing

      Total nurse staffing reported to CMS went from 3.7 to 2.6 hours per resident per day.

  16. CMS update of April 25, 2024

    • Star rating

      The CMS quality measures star rating changed from 2 of 5 to 3 of 5.

  17. Health inspection on April 10, 2024

    2 citations

    CMS lists this as a complaint inspection.

    Severity J is the highest of CMS's four levels. CMS uses it when residents' health or safety is at serious risk right away.

    88 of 419 North Carolina homes (21%) got a citation at the immediate jeopardy level in 2024.

    CMS fine of $17,069 on April 10, 2024.

    Show the 2 citations
    • Citation F0760. Severity J: immediate jeopardy, isolated.

      The rule CMS cited: Ensure that residents are free from significant medication errors.

      CMS lists it as corrected on April 29, 2024.

    • Citation F0867. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

      CMS lists it as corrected on April 29, 2024.

      CMS has cited this home for F0867 2 times since 2023.

    See this home on CMS Care Compare

  18. CMS update of March 28, 2024

    • Fine

      CMS changed the fine from April 14, 2023 from $44,680 to $45,214.

  19. CMS update of January 31, 2024

    • Star rating

      The CMS quality measures star rating changed from 3 of 5 to 2 of 5.

  20. CMS update of December 21, 2023

    • Health citation

      CMS changed citation F0867 from severity D to E. It is from the health inspection on July 25, 2023. Severity E: potential for more than minimal harm, pattern.

  21. Health inspection on April 14, 2023

    11 citations

    CMS lists this as a standard inspection.

    Show the 11 citations
    • Citation F0558. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Reasonably accommodate the needs and preferences of each resident.

      CMS lists it as corrected on July 25, 2023.

    • Citation F0584. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

      CMS lists it as corrected on July 25, 2023.

    • Citation F0658. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure services provided by the nursing facility meet professional standards of quality.

      CMS lists it as corrected on July 25, 2023.

    • Citation F0761. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

      CMS lists it as corrected on July 25, 2023.

    • Citation F0867. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

      CMS lists it as corrected on August 9, 2023.

    • Citation F0880. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide and implement an infection prevention and control program.

      CMS lists it as corrected on July 25, 2023.

    • Citation F0561. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

      CMS lists it as corrected on July 25, 2023.

    • Citation F0582. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

      CMS lists it as corrected on July 25, 2023.

    • Citation F0644. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

      CMS lists it as corrected on July 25, 2023.

    • Citation F0677. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide care and assistance to perform activities of daily living for any resident who is unable.

      CMS lists it as corrected on July 25, 2023.

    • Citation F0684. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate treatment and care according to orders, resident’s preferences and goals.

      CMS lists it as corrected on July 25, 2023.

    See this home on CMS Care Compare

  22. Fire safety inspection on April 14, 2023

    3 citations

    CMS lists this as a standard inspection.

    Show the 3 citations
    • Citation K0321. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

      CMS lists it as corrected on August 11, 2023.

    • Citation K0345. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Have approved installation, maintenance and testing program for fire alarm systems.

      CMS lists it as corrected on August 11, 2023.

    • Citation K0918. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Have generator or other power source capable of supplying service within 10 seconds.

      CMS lists it as corrected on August 11, 2023.

      CMS has cited this home for K0918 2 times since 2022.

    See this home on CMS Care Compare

  23. Fire safety inspection on June 1, 2022

    16 citations

    CMS lists this as a standard inspection.

    Show the 16 citations
    • Citation K0211. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Keep aisles, corridors, and exits free of obstruction in case of emergency.

      CMS lists it as corrected on September 14, 2022.

    • Citation K0321. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

      CMS lists it as corrected on September 14, 2022.

    • Citation K0352. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Properly install and monitor supervisory attachments on automatic sprinkler systems.

      CMS lists it as corrected on September 14, 2022.

    • Citation K0353. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Inspect, test, and maintain automatic sprinkler systems.

      CMS lists it as corrected on September 14, 2022.

    • Citation K0355. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Properly select, install, inspect, or maintain portable fire extinguishes.

      CMS lists it as corrected on September 14, 2022.

    • Citation K0363. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Install corridor and hallway doors that block smoke.

      CMS lists it as corrected on September 14, 2022.

    • Citation K0372. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

      CMS lists it as corrected on September 14, 2022.

    • Citation K0374. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Install smoke barrier doors that can resist smoke for at least 20 minutes.

      CMS lists it as corrected on September 14, 2022.

    • Citation K0511. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Have properly installed electrical wiring and gas equipment.

      CMS lists it as corrected on September 14, 2022.

    • Citation K0521. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

      CMS lists it as corrected on September 14, 2022.

    • Citation K0741. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

      CMS lists it as corrected on September 14, 2022.

    • Citation K0918. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Have generator or other power source capable of supplying service within 10 seconds.

      CMS lists it as corrected on September 14, 2022.

    • Citation K0100. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Meet other general requirements.

      CMS lists it as corrected on September 14, 2022.

    • Citation K0341. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Install a fire alarm system that can be heard throughout the facility.

      CMS lists it as corrected on September 14, 2022.

    • Citation K0914. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

      CMS lists it as corrected on September 14, 2022.

    • Citation K0920. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure proper usage of power strips and extension cords.

      CMS lists it as corrected on September 14, 2022.

    See this home on CMS Care Compare

CMS star ratings

Facts from CMS

Phone
(828) 255-0076
Last standard health inspection
September 2, 2025 (1 year ago)
Certified beds
120
Residents per day, on average
100.3
Ownership type
For profit - Limited Liability company
Legal business name
Asheville Victoria Nc Opco LLC
Chain
Ascent Healthcare Management
Takes part in
Medicare and Medicaid

More health citations than the North Carolina average (28 vs 18).

Owners and managers

CMS lists these owners and managers for this home. Names are as CMS writes them.

Questions

When was Elevate Health and Rehabilitation last inspected?

CMS lists September 2, 2025 as the date of its most recent standard health inspection.

How many citations (violations) does Elevate Health and Rehabilitation have?

CMS lists 28 health citations since April 14, 2023. CMS also calls these deficiencies.

Has Elevate Health and Rehabilitation been fined?

CMS lists 3 fines in the past three years, $174,346 in total.

What is the CMS star rating of Elevate Health and Rehabilitation?

Its CMS overall star rating is 1 of 5.

Is Elevate Health and Rehabilitation a Special Focus Facility?

No. CMS does not list it as a Special Focus Facility or a candidate.

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