Life Care Center of Banner Elk
185 Norwood Hollow Road, Banner Elk, NC 28604
Life Care Center of Banner Elk is a nursing home in Banner Elk, North Carolina. This page lists the citations, fines and star ratings that CMS publishes for it. Each one has a date and a link to CMS.
At a glance
- CMS overall star rating4 of 5
- Last standard health inspectionAugust 6, 2025 (1 year ago)
- Health citations since May 24, 20237 (North Carolina average 18)
- Fines in the past three yearsNone listed by CMS
- CMS flagsNone listed by CMS
Get an email when CMS publishes something new about this home
One email per CMS update, only when something changed: a new citation, a fine, a star rating change, a new owner. Early access follows one home per address.
Email alerts for this home open soon.
CMS flags
CMS does not list this home as a Special Focus Facility or a candidate. CMS does not show an abuse icon for it. CMS lists no change of ownership in the past 12 months.
Inspections, fines and changes
This list shows every citation and fine in CMS's current data, which covers about the last three years. It also shows changes CMS made to this home's ratings and records.
CMS update of October 28, 2026
Star rating
The CMS quality measures star rating changed from 3 of 5 to 4 of 5.
CMS update of July 29, 2026
Star rating
The CMS overall star rating changed from 5 of 5 to 4 of 5.
Star rating
The CMS staffing star rating changed from 2 of 5 to 3 of 5.
Star rating
The CMS quality measures star rating changed from 5 of 5 to 3 of 5.
Health inspection on August 6, 2025
3 citationsCMS lists this as a standard inspection.
Show the 3 citations
Citation F0690. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
CMS lists it as corrected on August 22, 2025.
Citation F0761. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
CMS lists it as corrected on August 22, 2025.
Citation F0880. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Provide and implement an infection prevention and control program.
CMS lists it as corrected on August 22, 2025.
CMS update of July 30, 2025
Star rating
The CMS staffing star rating changed from 3 of 5 to 2 of 5.
CMS update of February 26, 2025
Star rating
The CMS overall star rating changed from 4 of 5 to 5 of 5. CMS changed how it scores this rating for many homes at once.
Star rating
The CMS staffing star rating changed from 2 of 5 to 3 of 5.
Star rating
The CMS quality measures star rating changed from 3 of 5 to 5 of 5. CMS changed how it scores this rating for many homes at once.
Health inspection on August 21, 2024
3 citationsCMS lists this as a standard inspection.
Show the 3 citations
Citation F0679. Severity E: potential for more than minimal harm, pattern.
The rule CMS cited:
Provide activities to meet all resident's needs.
CMS lists it as corrected on September 12, 2024.
Citation F0565. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Honor the resident's right to organize and participate in resident/family groups in the facility.
CMS lists it as corrected on September 12, 2024.
Citation F0700. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
CMS lists it as corrected on September 12, 2024.
CMS update of July 31, 2024
Star rating
The CMS quality measures star rating changed from 4 of 5 to 3 of 5.
CMS update of April 25, 2024
Star rating
The CMS quality measures star rating changed from 3 of 5 to 4 of 5.
Health inspection on May 24, 2023
1 citationCMS lists this as a standard inspection.
Show the 1 citation
Citation F0688. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
CMS lists it as corrected on June 12, 2023.
Fire safety inspection on May 24, 2023
4 citationsCMS lists this as a standard inspection.
Show the 4 citations
Citation K0211. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Keep aisles, corridors, and exits free of obstruction in case of emergency.
CMS lists it as corrected on August 1, 2023.
Citation K0372. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
CMS lists it as corrected on August 1, 2023.
Citation K0511. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Have properly installed electrical wiring and gas equipment.
CMS lists it as corrected on August 1, 2023.
Citation K0911. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Meet requirements for the installation and maintenance of electrical systems.
CMS lists it as corrected on August 1, 2023.
CMS star ratings
- 4 of 5CMS overall star rating
- 4 of 5CMS health inspection star rating
- 3 of 5CMS staffing star rating
- 4 of 5CMS quality measures star rating
Facts from CMS
- Phone
- (828) 898-5136
- Last standard health inspection
- August 6, 2025 (1 year ago)
- Certified beds
- 118
- Residents per day, on average
- 64.8
- Ownership type
- For profit - Corporation
- Legal business name
- Banner Elk Operations LLC
- Chain
- Life Care Centers of America
- Takes part in
- Medicare and Medicaid
Fewer health citations than the North Carolina average (7 vs 18).
Owners and managers
CMS lists these owners and managers for this home. Names are as CMS writes them.
- DEVELOPERS INVESTMENT COMPANY INCDirect ownership interest · not applicable · since 08/24/2015
- PRESTON, FORRESTIndirect ownership interest · not applicable · since 08/24/2015
- DEVELOPERS INVESTMENT COMPANY INCOperational/managerial control · not applicable · since 08/24/2015
- LIFE CARE CENTERS OF AMERICA, INC.Operational/managerial control · not applicable · since 09/30/2015
- BARKER, JOSEPHOperational/managerial control · not applicable · since 09/01/2022
Show 6 more
- FLETCHER, TODDOperational/managerial control · not applicable · since 12/13/2024
- KILPATRICK, LYNNOperational/managerial control · not applicable · since 12/18/2013
- LAWS, BRANDYOperational/managerial control · not applicable · since 01/20/2025
- PRESTON, AUBREYOperational/managerial control · not applicable · since 12/13/2024
- SOLOMON, JENNIFEROperational/managerial control · not applicable · since 05/01/2019
- ZIEGLER, JAMESOperational/managerial control · not applicable · since 12/13/2024
Questions
When was Life Care Center of Banner Elk last inspected?
CMS lists August 6, 2025 as the date of its most recent standard health inspection.
How many citations (violations) does Life Care Center of Banner Elk have?
CMS lists 7 health citations since May 24, 2023. CMS also calls these deficiencies.
Has Life Care Center of Banner Elk been fined?
CMS lists no fines for this home in the past three years.
What is the CMS star rating of Life Care Center of Banner Elk?
Its CMS overall star rating is 4 of 5.
Is Life Care Center of Banner Elk a Special Focus Facility?
No. CMS does not list it as a Special Focus Facility or a candidate.