Life Care Center of Hendersonville

400 Thompson Street, Hendersonville, NC 28792

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Life Care Center of Hendersonville is a nursing home in Hendersonville, North Carolina. This page lists the citations, fines and star ratings that CMS publishes for it. Each one has a date and a link to CMS.

At a glance

CMS overall star rating3 of 5
Last standard health inspectionAugust 27, 2025 (1 year ago)
Health citations since February 10, 202332 (North Carolina average 18)
Fines in the past three years2, $40,986 in total
CMS flagsNone listed by CMS

This page uses data from the Centers for Medicare & Medicaid Services (CMS), published on October 28, 2026. CMS updates its data about once a month.

Get an email when CMS publishes something new about this home

One email per CMS update, only when something changed: a new citation, a fine, a star rating change, a new owner. Early access follows one home per address.

CMS flags

CMS does not list this home as a Special Focus Facility or a candidate. CMS does not show an abuse icon for it. CMS lists no change of ownership in the past 12 months.

Inspections, fines and changes

This list shows every citation and fine in CMS's current data, which covers about the last three years. It also shows changes CMS made to this home's ratings and records.

CMS update of October 28, 2026
- Star rating
  The CMS staffing star rating changed from 2 of 5 to 3 of 5.
CMS update of February 25, 2026
- Star rating
  The CMS overall star rating changed from 2 of 5 to 3 of 5.
- Star rating
  The CMS staffing star rating changed from 1 of 5 to 2 of 5.
CMS update of November 20, 2025
- Star rating
  The CMS health inspection star rating changed from 1 of 5 to 2 of 5. CMS changed how it scores this rating for many homes at once.
Health inspection on August 27, 2025
5 citations
CMS lists this as a standard inspection.
Show the 5 citations
- Citation F0727. Severity F: potential for more than minimal harm, widespread.
  The rule CMS cited: Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
  CMS lists it as corrected on September 18, 2025.
- Citation F0812. Severity E: potential for more than minimal harm, pattern.
  The rule CMS cited: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
  CMS lists it as corrected on September 18, 2025.
  CMS has cited this home for F0812 3 times since 2023.
- Citation F0808. Severity D: potential for more than minimal harm, isolated.
  The rule CMS cited: Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
  CMS lists it as corrected on September 18, 2025.
- Citation F0880. Severity D: potential for more than minimal harm, isolated.
  The rule CMS cited: Provide and implement an infection prevention and control program.
  CMS lists it as corrected on September 18, 2025.
  CMS has cited this home for F0880 2 times since 2023.
- Citation F0732. Severity C: potential for minimal harm, widespread.
  The rule CMS cited: Post nurse staffing information every day.
  CMS lists it as corrected on September 18, 2025.
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CMS update of July 30, 2025
- Star rating
  The CMS health inspection star rating changed from 2 of 5 to 1 of 5. CMS changed how it scores this rating for many homes at once.
- Star rating
  The CMS staffing star rating changed from 2 of 5 to 1 of 5.
- Star rating
  The CMS quality measures star rating changed from 4 of 5 to 5 of 5.
CMS update of March 26, 2025
- Fine
  CMS changed the fine from July 19, 2024 from $16,195 to $10,527.
- Fine
  CMS changed the fine from July 19, 2024 from $46,860 to $30,459.
Health inspection on November 22, 2024
2 citations
CMS lists this as a complaint inspection.
Show the 2 citations
- Citation F0580. Severity D: potential for more than minimal harm, isolated.
  The rule CMS cited: Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
  CMS lists it as corrected on December 4, 2024.
- Citation F0686. Severity D: potential for more than minimal harm, isolated.
  The rule CMS cited: Provide appropriate pressure ulcer care and prevent new ulcers from developing.
  CMS lists it as corrected on December 4, 2024.
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Health inspection on August 22, 2024
4 citations
CMS lists this as a complaint inspection.
Show the 4 citations
- Citation F0761. Severity E: potential for more than minimal harm, pattern.
  The rule CMS cited: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
  CMS lists it as corrected on November 22, 2024.
  CMS has cited this home for F0761 2 times since 2024.
- Citation F0636. Severity D: potential for more than minimal harm, isolated.
  The rule CMS cited: Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
  CMS lists it as corrected on November 22, 2024.
- Citation F0638. Severity D: potential for more than minimal harm, isolated.
  The rule CMS cited: Assure that each resident’s assessment is updated at least once every 3 months.
  CMS lists it as corrected on November 22, 2024.
- Citation F0640. Severity B: potential for minimal harm, pattern.
  The rule CMS cited: Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
  CMS lists it as corrected on November 22, 2024.
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August 16, 2024
Payment stopped
CMS stopped payment for new admissions from August 16, 2024, for 110 days.
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CMS update of July 31, 2024
- Star rating
  The CMS overall star rating changed from 3 of 5 to 2 of 5.
- Star rating
  The CMS quality measures star rating changed from 5 of 5 to 4 of 5.
- Staffing
  Total nurse staffing reported to CMS went from 4.1 to 3.5 hours per resident per day.
Health inspection on July 19, 2024
10 citations
CMS lists this as a standard inspection and a complaint inspection.
Severity G is the second-highest of CMS's four levels. It means a resident was harmed.
76 of 419 North Carolina homes (18%) got a citation at the actual harm level in 2024.
CMS fine of $10,527 on July 19, 2024.
CMS fine of $30,459 on July 19, 2024.
Show the 10 citations
- Citation F0689. Severity G: actual harm, isolated.
  The rule CMS cited: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
  CMS lists it as corrected on August 22, 2024.
- Citation F0812. Severity F: potential for more than minimal harm, widespread.
  The rule CMS cited: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
  CMS lists it as corrected on August 22, 2024.
- Citation F0641. Severity E: potential for more than minimal harm, pattern.
  The rule CMS cited: Ensure each resident receives an accurate assessment.
  CMS lists it as corrected on August 22, 2024.
- Citation F0761. Severity E: potential for more than minimal harm, pattern.
  The rule CMS cited: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
  CMS lists it as corrected on November 22, 2024.
- Citation F0803. Severity E: potential for more than minimal harm, pattern.
  The rule CMS cited: Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
  CMS lists it as corrected on August 22, 2024.
- Citation F0578. Severity D: potential for more than minimal harm, isolated.
  The rule CMS cited: Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
  CMS lists it as corrected on August 22, 2024.
- Citation F0677. Severity D: potential for more than minimal harm, isolated.
  The rule CMS cited: Provide care and assistance to perform activities of daily living for any resident who is unable.
  CMS lists it as corrected on August 22, 2024.
  CMS has cited this home for F0677 2 times since 2023.
- Citation F0692. Severity D: potential for more than minimal harm, isolated.
  The rule CMS cited: Provide enough food/fluids to maintain a resident's health.
  CMS lists it as corrected on August 22, 2024.
- Citation F0806. Severity D: potential for more than minimal harm, isolated.
  The rule CMS cited: Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
  CMS lists it as corrected on August 22, 2024.
- Citation F0809. Severity D: potential for more than minimal harm, isolated.
  The rule CMS cited: Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
  CMS lists it as corrected on August 22, 2024.
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Fire safety inspection on July 19, 2024
2 citations
CMS lists this as a standard inspection.
Show the 2 citations
- Citation K0918. Severity D: potential for more than minimal harm, isolated.
  The rule CMS cited: Have generator or other power source capable of supplying service within 10 seconds.
  CMS lists it as corrected on August 27, 2024.
  CMS has cited this home for K0918 2 times since 2023.
- Citation K0321. Severity C: potential for minimal harm, widespread.
  The rule CMS cited: Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
  CMS lists it as corrected on August 27, 2024.
  CMS has cited this home for K0321 2 times since 2023.
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CMS update of January 31, 2024
- Star rating
  The CMS overall star rating changed from 1 of 5 to 3 of 5.
- Star rating
  The CMS staffing star rating changed from 1 of 5 to 2 of 5.
- Star rating
  The CMS quality measures star rating changed from 4 of 5 to 5 of 5.
Health inspection on February 10, 2023
11 citations
CMS lists this as a standard inspection.
Show the 11 citations
- Citation F0814. Severity F: potential for more than minimal harm, widespread.
  The rule CMS cited: Dispose of garbage and refuse properly.
  CMS lists it as corrected on March 26, 2023.
- Citation F0886. Severity F: potential for more than minimal harm, widespread.
  The rule CMS cited: Perform COVID19 testing on residents and staff.
  CMS lists it as corrected on March 26, 2023.
- Citation F0756. Severity E: potential for more than minimal harm, pattern.
  The rule CMS cited: Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
  CMS lists it as corrected on March 26, 2023.
- Citation F0812. Severity E: potential for more than minimal harm, pattern.
  The rule CMS cited: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
  CMS lists it as corrected on March 26, 2023.
- Citation F0880. Severity E: potential for more than minimal harm, pattern.
  The rule CMS cited: Provide and implement an infection prevention and control program.
  CMS lists it as corrected on March 26, 2023.
- Citation F0554. Severity D: potential for more than minimal harm, isolated.
  The rule CMS cited: Allow residents to self-administer drugs if determined clinically appropriate.
  CMS lists it as corrected on March 26, 2023.
- Citation F0657. Severity D: potential for more than minimal harm, isolated.
  The rule CMS cited: Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
  CMS lists it as corrected on March 26, 2023.
- Citation F0677. Severity D: potential for more than minimal harm, isolated.
  The rule CMS cited: Provide care and assistance to perform activities of daily living for any resident who is unable.
  CMS lists it as corrected on March 26, 2023.
- Citation F0693. Severity D: potential for more than minimal harm, isolated.
  The rule CMS cited: Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
  CMS lists it as corrected on March 26, 2023.
- Citation F0584. Severity B: potential for minimal harm, pattern.
  The rule CMS cited: Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
  CMS lists it as corrected on March 26, 2023.
- Citation F0661. Severity B: potential for minimal harm, pattern.
  The rule CMS cited: Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
  CMS lists it as corrected on March 26, 2023.
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Fire safety inspection on February 10, 2023
14 citations
CMS lists this as a standard inspection.
Show the 14 citations
- Citation K0161. Severity F: potential for more than minimal harm, widespread.
  The rule CMS cited: Use approved construction type or materials.
  CMS lists it as corrected on April 21, 2023.
- Citation K0222. Severity F: potential for more than minimal harm, widespread.
  The rule CMS cited: Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
  CMS lists it as corrected on April 21, 2023.
- Citation K0321. Severity F: potential for more than minimal harm, widespread.
  The rule CMS cited: Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
  CMS lists it as corrected on April 21, 2023.
- Citation K0345. Severity F: potential for more than minimal harm, widespread.
  The rule CMS cited: Have approved installation, maintenance and testing program for fire alarm systems.
  CMS lists it as corrected on April 21, 2023.
- Citation K0347. Severity F: potential for more than minimal harm, widespread.
  The rule CMS cited: Properly provide smoke detection systems in areas open to corridors.
  CMS lists it as corrected on April 21, 2023.
- Citation K0351. Severity F: potential for more than minimal harm, widespread.
  The rule CMS cited: Install an approved automatic sprinkler system.
  CMS lists it as corrected on April 21, 2023.
- Citation K0353. Severity F: potential for more than minimal harm, widespread.
  The rule CMS cited: Inspect, test, and maintain automatic sprinkler systems.
  CMS lists it as corrected on April 21, 2023.
- Citation K0511. Severity F: potential for more than minimal harm, widespread.
  The rule CMS cited: Have properly installed electrical wiring and gas equipment.
  CMS lists it as corrected on April 21, 2023.
- Citation K0521. Severity F: potential for more than minimal harm, widespread.
  The rule CMS cited: Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
  CMS lists it as corrected on April 21, 2023.
- Citation K0918. Severity F: potential for more than minimal harm, widespread.
  The rule CMS cited: Have generator or other power source capable of supplying service within 10 seconds.
  CMS lists it as corrected on April 21, 2023.
- Citation K0920. Severity F: potential for more than minimal harm, widespread.
  The rule CMS cited: Ensure proper usage of power strips and extension cords.
  CMS lists it as corrected on April 21, 2023.
- Citation K0100. Severity D: potential for more than minimal harm, isolated.
  The rule CMS cited: Meet other general requirements.
  CMS lists it as corrected on April 21, 2023.
- Citation K0324. Severity D: potential for more than minimal harm, isolated.
  The rule CMS cited: Provide properly protected cooking facilities.
  CMS lists it as corrected on April 21, 2023.
- Citation K0911. Severity D: potential for more than minimal harm, isolated.
  The rule CMS cited: Meet requirements for the installation and maintenance of electrical systems.
  CMS lists it as corrected on April 21, 2023.
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Fire safety inspection on May 21, 2021
1 citation
CMS lists this as a standard inspection.
Show the 1 citation
- Citation K0211. Severity D: potential for more than minimal harm, isolated.
  The rule CMS cited: Keep aisles, corridors, and exits free of obstruction in case of emergency.
  CMS lists it as corrected on July 23, 2021.
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CMS star ratings

3 of 5CMS overall star rating
2 of 5CMS health inspection star rating
3 of 5CMS staffing star rating
5 of 5CMS quality measures star rating

Facts from CMS

Phone: (828) 697-4348
Last standard health inspection: August 27, 2025 (1 year ago)
Certified beds: 80
Residents per day, on average: 63.2
Ownership type: For profit - Limited Liability company
Legal business name: Hendersonville Medical Investors, LLC
Chain: Life Care Centers of America
Takes part in: Medicare and Medicaid

More health citations than the North Carolina average (32 vs 18).

Owners and managers

CMS lists these owners and managers for this home. Names are as CMS writes them.

DEVELOPERS INVESTMENT COMPANY INCDirect ownership interest · not applicable · since 07/01/1986
PRESTON, FORRESTIndirect ownership interest · not applicable · since 07/01/1986
DEVELOPERS INVESTMENT COMPANY INCOperational/managerial control · not applicable · since 01/01/2006
HENDERSONVILLE MEDICAL INVESTORS, LLCOperational/managerial control · not applicable · since 01/01/1995
LIFE CARE CENTERS OF AMERICA, INC.Operational/managerial control · not applicable · since 01/01/1995

Show 7 more

BURNETT, OLIVIAOperational/managerial control · not applicable · since 10/30/2023
FLETCHER, TODDOperational/managerial control · not applicable · since 12/13/2006
HUNT, WINDYOperational/managerial control · not applicable · since 01/31/2025
PRESTON, AUBREYOperational/managerial control · not applicable · since 12/13/2024
ROHRER, MARKOperational/managerial control · not applicable · since 04/03/2023
SOLOMON, JENNIFEROperational/managerial control · not applicable · since 05/01/2019
ZIEGLER, JAMESOperational/managerial control · not applicable · since 12/13/2024

Questions

When was Life Care Center of Hendersonville last inspected?

CMS lists August 27, 2025 as the date of its most recent standard health inspection.

How many citations (violations) does Life Care Center of Hendersonville have?

CMS lists 32 health citations since February 10, 2023. CMS also calls these deficiencies.

Has Life Care Center of Hendersonville been fined?

CMS lists 2 fines in the past three years, $40,986 in total.

What is the CMS star rating of Life Care Center of Hendersonville?

Its CMS overall star rating is 3 of 5.

Is Life Care Center of Hendersonville a Special Focus Facility?

No. CMS does not list it as a Special Focus Facility or a candidate.

Life Care Center of Hendersonville

At a glance

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CMS flags

Inspections, fines and changes

CMS update of October 28, 2026

CMS update of February 25, 2026

CMS update of November 20, 2025

Health inspection on August 27, 2025

CMS update of July 30, 2025

CMS update of March 26, 2025

Health inspection on November 22, 2024

Health inspection on August 22, 2024

August 16, 2024

CMS update of July 31, 2024

Health inspection on July 19, 2024

Fire safety inspection on July 19, 2024

CMS update of January 31, 2024

Health inspection on February 10, 2023

Fire safety inspection on February 10, 2023

Fire safety inspection on May 21, 2021

CMS star ratings

Facts from CMS

Owners and managers

Questions

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