Nursing Home Alerts

Crest Manor Living and Rehabilitation Center

6745 Pittsford-Palmyra Road, Fairport, NY 14450

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Crest Manor Living and Rehabilitation Center is a nursing home in Fairport, New York. This page lists the citations, fines and star ratings that CMS publishes for it. Each one has a date and a link to CMS.

At a glance

This page uses data from the Centers for Medicare & Medicaid Services (CMS), published on October 28, 2026. CMS updates its data about once a month.

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One email per CMS update, only when something changed: a new citation, a fine, a star rating change, a new owner. Early access follows one home per address.

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CMS flags

CMS does not list this home as a Special Focus Facility or a candidate. CMS does not show an abuse icon for it. CMS lists no change of ownership in the past 12 months.

Inspections, fines and changes

This list shows every citation and fine in CMS's current data, which covers about the last three years. It also shows changes CMS made to this home's ratings and records.

  1. CMS update of July 29, 2026

    • Star rating

      The CMS overall star rating changed from 2 of 5 to 1 of 5.

    • Star rating

      The CMS quality measures star rating changed from 5 of 5 to 4 of 5.

  2. Health inspection on May 15, 2026

    2 citations

    CMS lists this as a complaint inspection.

    Show the 2 citations
    • Citation F0584. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

      CMS has cited this home for F0584 2 times since 2023.

    • Citation F0677. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide care and assistance to perform activities of daily living for any resident who is unable.

      CMS has cited this home for F0677 4 times since 2023.

    See this home on CMS Care Compare

  3. CMS update of April 29, 2026

    • Star rating

      The CMS overall star rating changed from 1 of 5 to 2 of 5.

    • Star rating

      The CMS quality measures star rating changed from 4 of 5 to 5 of 5.

  4. CMS update of November 20, 2025

    • Fire safety citation

      CMS removed citation K0161 from the fire safety inspection on October 15, 2024.

    • Fire safety citation

      CMS removed citation K0372 from the fire safety inspection on October 15, 2024.

    • Fire safety citation

      CMS removed citation K0511 from the fire safety inspection on October 15, 2024.

    • Fire safety citation

      CMS removed citation K0711 from the fire safety inspection on October 15, 2024.

    • Fire safety citation

      CMS removed citation K0712 from the fire safety inspection on October 15, 2024.

    • Fire safety citation

      CMS removed citation K0918 from the fire safety inspection on October 15, 2024.

    • Fire safety citation

      CMS removed citation K0920 from the fire safety inspection on October 15, 2024.

    • Fire safety citation

      CMS removed citation K0921 from the fire safety inspection on October 15, 2024.

  5. CMS update of July 30, 2025

    • Star rating

      The CMS quality measures star rating changed from 3 of 5 to 4 of 5.

  6. CMS update of March 26, 2025

    • Name

      CMS lists a new legal business name for this home.

  7. CMS update of February 26, 2025

    • Star rating

      The CMS quality measures star rating changed from 2 of 5 to 3 of 5. CMS changed how it scores this rating for many homes at once.

  8. CMS update of October 30, 2024

    • Star rating

      The CMS quality measures star rating changed from 3 of 5 to 2 of 5.

  9. Health inspection on October 15, 2024

    17 citations

    CMS lists this as a standard inspection and a complaint inspection.

    Severity G is the second-highest of CMS's four levels. It means a resident was harmed.

    47 of 592 New York homes (8%) got a citation at the actual harm level in 2024.

    CMS fine of $41,360 on October 15, 2024.

    Show the 17 citations
    • Citation F0684. Severity G: actual harm, isolated.

      The rule CMS cited: Provide appropriate treatment and care according to orders, resident’s preferences and goals.

      CMS lists it as corrected on December 2, 2024.

      CMS has cited this home for F0684 2 times since 2023.

    • Citation F0692. Severity G: actual harm, isolated.

      The rule CMS cited: Provide enough food/fluids to maintain a resident's health.

      CMS lists it as corrected on December 2, 2024.

    • Citation F0725. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

      CMS lists it as corrected on December 2, 2024.

    • Citation F0726. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

      CMS lists it as corrected on December 2, 2024.

    • Citation F0565. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Honor the resident's right to organize and participate in resident/family groups in the facility.

      CMS lists it as corrected on December 2, 2024.

    • Citation F0655. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

      CMS lists it as corrected on December 2, 2024.

    • Citation F0759. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure medication error rates are not 5 percent or greater.

      CMS lists it as corrected on December 2, 2024.

    • Citation F0760. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure that residents are free from significant medication errors.

      CMS lists it as corrected on December 2, 2024.

    • Citation F0908. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Keep all essential equipment working safely.

      CMS lists it as corrected on December 9, 2024.

    • Citation F0919. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Make sure that a working call system is available in each resident's bathroom and bathing area.

      CMS lists it as corrected on December 9, 2024.

      CMS has cited this home for F0919 2 times since 2024.

    • Citation F0610. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Respond appropriately to all alleged violations.

      CMS lists it as corrected on December 2, 2024.

    • Citation F0656. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

      CMS lists it as corrected on December 2, 2024.

      CMS has cited this home for F0656 2 times since 2021.

    • Citation F0677. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide care and assistance to perform activities of daily living for any resident who is unable.

      CMS lists it as corrected on December 2, 2024.

    • Citation F0686. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate pressure ulcer care and prevent new ulcers from developing.

      CMS lists it as corrected on December 2, 2024.

      CMS has cited this home for F0686 2 times since 2023.

    • Citation F0689. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

      CMS lists it as corrected on December 2, 2024.

      CMS has cited this home for F0689 2 times since 2023.

    • Citation F0697. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide safe, appropriate pain management for a resident who requires such services.

      CMS lists it as corrected on December 2, 2024.

    • Citation F0758. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

      CMS lists it as corrected on December 2, 2024.

    See this home on CMS Care Compare

  10. CMS update of June 26, 2024

    • Name

      CMS lists a new legal business name for this home.

  11. CMS update of May 29, 2024

    • Star rating

      The CMS health inspection star rating changed from 2 of 5 to 1 of 5.

  12. Health inspection on May 16, 2024

    1 citation

    CMS lists this as a complaint inspection.

    Show the 1 citation
    • Citation F0677. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide care and assistance to perform activities of daily living for any resident who is unable.

      CMS lists it as corrected on July 12, 2024.

    See this home on CMS Care Compare

  13. Health inspection on January 16, 2024

    4 citations

    CMS lists this as a complaint inspection.

    Show the 4 citations
    • Citation F0836. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.

      CMS lists it as corrected on March 14, 2024.

    • Citation F0919. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Make sure that a working call system is available in each resident's bathroom and bathing area.

      CMS lists it as corrected on March 14, 2024.

    • Citation F0800. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.

      CMS lists it as corrected on March 14, 2024.

    • Citation F0804. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

      CMS lists it as corrected on March 14, 2024.

      CMS has cited this home for F0804 2 times since 2021.

    See this home on CMS Care Compare

  14. Health inspection on April 18, 2023

    8 citations

    CMS lists this as a standard inspection.

    Show the 8 citations
    • Citation F0584. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

      CMS lists it as corrected on June 17, 2023.

    • Citation F0689. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

      CMS lists it as corrected on June 17, 2023.

    • Citation F0812. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

      CMS lists it as corrected on June 17, 2023.

      CMS has cited this home for F0812 2 times since 2021.

    • Citation F0880. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide and implement an infection prevention and control program.

      CMS lists it as corrected on June 17, 2023.

    • Citation F0561. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

      CMS lists it as corrected on June 17, 2023.

    • Citation F0677. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide care and assistance to perform activities of daily living for any resident who is unable.

      CMS lists it as corrected on June 17, 2023.

    • Citation F0684. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate treatment and care according to orders, resident’s preferences and goals.

      CMS lists it as corrected on June 17, 2023.

    • Citation F0686. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate pressure ulcer care and prevent new ulcers from developing.

      CMS lists it as corrected on June 17, 2023.

    See this home on CMS Care Compare

  15. Health inspection on September 27, 2021

    3 citations

    CMS lists this as a standard inspection.

    Show the 3 citations
    • Citation F0804. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

      CMS lists it as corrected on November 26, 2021.

    • Citation F0812. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

      CMS lists it as corrected on November 26, 2021.

    • Citation F0656. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

      CMS lists it as corrected on November 26, 2021.

    See this home on CMS Care Compare

CMS star ratings

Facts from CMS

Phone
(585) 223-3633
Last standard health inspection
October 15, 2024 (2 years ago)
Certified beds
80
Residents per day, on average
69.9
Ownership type
For profit - Limited Liability company
Legal business name
Crest Opco LLC
Chain
Not listed by CMS
Takes part in
Medicare and Medicaid

More health citations than the New York average (35 vs 21).

Owners and managers

CMS lists these owners and managers for this home. Names are as CMS writes them.

Show 4 more
  • AJB LLCOperational/managerial control · not applicable · since 12/09/2024
  • BROWN, AVROHOMOperational/managerial control · not applicable · since 06/23/2023
  • KRULL, JEROMEOperational/managerial control · not applicable · since 01/21/2025
  • ROESCH, BURNEDETTEOperational/managerial control · not applicable · since 01/21/2025

Questions

When was Crest Manor Living and Rehabilitation Center last inspected?

CMS lists October 15, 2024 as the date of its most recent standard health inspection.

How many citations (violations) does Crest Manor Living and Rehabilitation Center have?

CMS lists 35 health citations since September 27, 2021. CMS also calls these deficiencies.

Has Crest Manor Living and Rehabilitation Center been fined?

CMS lists 1 fine in the past three years, $41,360 in total.

What is the CMS star rating of Crest Manor Living and Rehabilitation Center?

Its CMS overall star rating is 1 of 5.

Is Crest Manor Living and Rehabilitation Center a Special Focus Facility?

No. CMS does not list it as a Special Focus Facility or a candidate.

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