Nursing Home Alerts

The Pines at Utica Center for Nursing and Rehab

1800 Butterfield Ave, Utica, NY 13501

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The Pines at Utica Center for Nursing and Rehab is a nursing home in Utica, New York. This page lists the citations, fines and star ratings that CMS publishes for it. Each one has a date and a link to CMS.

At a glance

This page uses data from the Centers for Medicare & Medicaid Services (CMS), published on October 28, 2026. CMS updates its data about once a month.

Get an email when CMS publishes something new about this home

One email per CMS update, only when something changed: a new citation, a fine, a star rating change, a new owner. Early access follows one home per address.

CMS flags

CMS does not list this home as a Special Focus Facility or a candidate. CMS does not show an abuse icon for it. CMS lists no change of ownership in the past 12 months.

Inspections, fines and changes

This list shows every citation and fine in CMS's current data, which covers about the last three years. It also shows changes CMS made to this home's ratings and records.

  1. CMS update of October 28, 2026

    • Star rating

      The CMS overall star rating changed from 1 of 5 to 2 of 5.

    • Star rating

      The CMS staffing star rating changed from 1 of 5 to 2 of 5.

  2. CMS update of October 8, 2026

    • Fine

      CMS changed the fine from November 5, 2025 from $46,920 to $30,498.

  3. CMS update of March 25, 2026

    • Star rating

      The CMS health inspection star rating changed from 1 of 5 to 2 of 5.

  4. CMS update of February 25, 2026

    • Star rating

      The CMS health inspection star rating changed from 2 of 5 to 1 of 5.

    • Star rating

      The CMS quality measures star rating changed from 3 of 5 to 2 of 5.

  5. CMS update of November 20, 2025

    • Star rating

      The CMS overall star rating changed from 2 of 5 to 1 of 5. CMS changed how it scores this rating for many homes at once.

    • Star rating

      The CMS health inspection star rating changed from 3 of 5 to 2 of 5. CMS changed how it scores this rating for many homes at once.

    • Star rating

      The CMS quality measures star rating changed from 2 of 5 to 3 of 5.

  6. Health inspection on November 5, 2025

    1 citation

    CMS lists this as a complaint inspection.

    Severity G is the second-highest of CMS's four levels. It means a resident was harmed.

    68 of 592 New York homes (11%) got a citation at the actual harm level in 2025.

    CMS fine of $30,498 on November 5, 2025.

    Show the 1 citation
    • Citation F0684. Severity G: actual harm, isolated.

      The rule CMS cited: Provide appropriate treatment and care according to orders, resident’s preferences and goals.

      CMS lists it as corrected on December 5, 2025.

      CMS has cited this home for F0684 3 times since 2021.

    See this home on CMS Care Compare

  7. CMS update of July 30, 2025

    • Star rating

      The CMS overall star rating changed from 1 of 5 to 2 of 5. CMS changed how it scores this rating for many homes at once.

    • Star rating

      The CMS quality measures star rating changed from 1 of 5 to 2 of 5.

    • Fine

      CMS changed the fine from February 20, 2025 from $13,520 to $8,788.

  8. Health inspection on July 22, 2025

    9 citations

    CMS lists this as a standard inspection and a complaint inspection.

    Show the 9 citations
    • Citation F0880. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide and implement an infection prevention and control program.

      CMS lists it as corrected on September 20, 2025.

      CMS has cited this home for F0880 2 times since 2021.

    • Citation F0627. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

      CMS lists it as corrected on September 20, 2025.

    • Citation F0656. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

      CMS lists it as corrected on September 20, 2025.

    • Citation F0677. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide care and assistance to perform activities of daily living for any resident who is unable.

      CMS lists it as corrected on September 20, 2025.

      CMS has cited this home for F0677 3 times since 2021.

    • Citation F0689. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

      CMS lists it as corrected on September 20, 2025.

      CMS has cited this home for F0689 3 times since 2021.

    • Citation F0692. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide enough food/fluids to maintain a resident's health.

      CMS lists it as corrected on September 20, 2025.

    • Citation F0761. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

      CMS lists it as corrected on September 20, 2025.

    • Citation F0806. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

      CMS lists it as corrected on September 20, 2025.

      CMS has cited this home for F0806 2 times since 2024.

    • Citation F0812. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

      CMS lists it as corrected on September 20, 2025.

      CMS has cited this home for F0812 3 times since 2021.

    See this home on CMS Care Compare

  9. Fire safety inspection on July 22, 2025

    3 citations

    CMS lists this as a standard inspection.

    Show the 3 citations
    • Citation K0918. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Have generator or other power source capable of supplying service within 10 seconds.

      CMS lists it as corrected on December 17, 2025.

    • Citation K0211. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Keep aisles, corridors, and exits free of obstruction in case of emergency.

      CMS lists it as corrected on September 17, 2025.

    • Citation K0311. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Have an enclosure around a vertical opening shaft.

      CMS lists it as corrected on September 17, 2025.

    See this home on CMS Care Compare

  10. CMS update of April 30, 2025

    • Star rating

      The CMS health inspection star rating changed from 2 of 5 to 3 of 5.

    • Star rating

      The CMS quality measures star rating changed from 2 of 5 to 1 of 5.

  11. CMS update of February 26, 2025

    • Star rating

      The CMS overall star rating changed from 2 of 5 to 1 of 5. CMS changed how it scores this rating for many homes at once.

    • Star rating

      The CMS staffing star rating changed from 2 of 5 to 1 of 5.

    • Star rating

      The CMS quality measures star rating changed from 3 of 5 to 2 of 5. CMS changed how it scores this rating for many homes at once.

  12. Health inspection on February 20, 2025

    3 citations

    CMS lists this as a complaint inspection.

    Severity G is the second-highest of CMS's four levels. It means a resident was harmed.

    68 of 592 New York homes (11%) got a citation at the actual harm level in 2025.

    CMS fine of $8,788 on February 20, 2025.

    Show the 3 citations
    • Citation F0711. Severity G: actual harm, isolated.

      The rule CMS cited: Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

      CMS lists it as corrected on April 21, 2025.

    • Citation F0760. Severity G: actual harm, isolated.

      The rule CMS cited: Ensure that residents are free from significant medication errors.

      CMS lists it as corrected on April 21, 2025.

    • Citation F0689. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

      CMS lists it as corrected on April 21, 2025.

    See this home on CMS Care Compare

  13. CMS update of October 30, 2024

    • Star rating

      The CMS quality measures star rating changed from 4 of 5 to 3 of 5.

  14. CMS update of July 31, 2024

    • Star rating

      The CMS overall star rating changed from 1 of 5 to 2 of 5.

    • Star rating

      The CMS staffing star rating changed from 1 of 5 to 2 of 5. CMS changed how it scores this rating for many homes at once.

    • Star rating

      The CMS quality measures star rating changed from 3 of 5 to 4 of 5.

  15. CMS update of January 31, 2024

    • Star rating

      The CMS quality measures star rating changed from 2 of 5 to 3 of 5.

  16. Health inspection on January 12, 2024

    4 citations

    CMS lists this as a standard inspection and a complaint inspection.

    Show the 4 citations
    • Citation F0677. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide care and assistance to perform activities of daily living for any resident who is unable.

      CMS lists it as corrected on February 20, 2024.

    • Citation F0684. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate treatment and care according to orders, resident’s preferences and goals.

      CMS lists it as corrected on February 20, 2024.

    • Citation F0806. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

      CMS lists it as corrected on February 20, 2024.

    • Citation F0812. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

      CMS lists it as corrected on February 20, 2024.

    See this home on CMS Care Compare

  17. Fire safety inspection on January 12, 2024

    3 citations

    CMS lists this as a standard inspection.

    Show the 3 citations
    • Citation K0161. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Use approved construction type or materials.

      CMS lists it as corrected on April 10, 2024.

    • Citation K0281. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Install proper backup exit lighting.

      CMS lists it as corrected on February 20, 2024.

    • Citation K0920. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure proper usage of power strips and extension cords.

      CMS lists it as corrected on February 20, 2024.

    See this home on CMS Care Compare

  18. Health inspection on September 30, 2021

    11 citations

    CMS lists this as a standard inspection.

    Show the 11 citations
    • Citation F0584. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

      CMS lists it as corrected on November 13, 2021.

    • Citation F0677. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide care and assistance to perform activities of daily living for any resident who is unable.

      CMS lists it as corrected on November 13, 2021.

    • Citation F0921. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

      CMS lists it as corrected on November 13, 2021.

    • Citation F0925. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

      CMS lists it as corrected on November 13, 2021.

    • Citation F0550. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

      CMS lists it as corrected on November 13, 2021.

    • Citation F0684. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate treatment and care according to orders, resident’s preferences and goals.

      CMS lists it as corrected on November 13, 2021.

    • Citation F0689. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

      CMS lists it as corrected on November 13, 2021.

    • Citation F0812. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

      CMS lists it as corrected on November 13, 2021.

    • Citation F0880. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide and implement an infection prevention and control program.

      CMS lists it as corrected on November 13, 2021.

    • Citation F0732. Severity C: potential for minimal harm, widespread.

      The rule CMS cited: Post nurse staffing information every day.

      CMS lists it as corrected on November 13, 2021.

    • Citation F0577. Severity B: potential for minimal harm, pattern.

      The rule CMS cited: Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

      CMS lists it as corrected on November 13, 2021.

    See this home on CMS Care Compare

  19. Fire safety inspection on September 30, 2021

    5 citations

    CMS lists this as a standard inspection.

    Show the 5 citations
    • Citation K0321. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

      CMS lists it as corrected on November 12, 2021.

    • Citation K0325. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Have properly installed hallway dispensers for alcohol-based hand rub.

      CMS lists it as corrected on November 12, 2021.

    • Citation K0351. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Install an approved automatic sprinkler system.

      CMS lists it as corrected on November 12, 2021.

    • Citation K0355. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Properly select, install, inspect, or maintain portable fire extinguishes.

      CMS lists it as corrected on November 12, 2021.

    • Citation K0921. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that testing and maintenance of electrical equipment is performed.

      CMS lists it as corrected on November 12, 2021.

    See this home on CMS Care Compare

CMS star ratings

Facts from CMS

Phone
(315) 797-3570
Last standard health inspection
July 22, 2025 (1 year ago)
Certified beds
117
Residents per day, on average
110.9
Ownership type
For profit - Limited Liability company
Legal business name
Utica Crossings LLC
Chain
National Health Care Associates
Takes part in
Medicare and Medicaid

More health citations than the New York average (28 vs 21).

Owners and managers

CMS lists these owners and managers for this home. Names are as CMS writes them.

Show 25 more
  • MANELA, MAGDA5% or greater direct ownership interest · 5% · since 05/01/2008
  • OSTREICHER, SUSAN5% or greater direct ownership interest · 18% · since 05/01/2008
  • ROBERTS, LAURENCE5% or greater direct ownership interest · 7% · since 11/01/2007
  • BOKOW, BARRYDirect ownership interest · not applicable · since 05/04/2024
  • DAVID, ALBERTDirect ownership interest · not applicable · since 05/01/2008
  • EISEN, MORDECHAIDirect ownership interest · not applicable · since 05/01/2008
  • GEFFNER, FAYDirect ownership interest · not applicable · since 05/01/2008
  • GERBER, JENNIFERDirect ownership interest · not applicable · since 05/01/2008
  • LAUFER, SCHMUELDirect ownership interest · not applicable · since 05/01/2008
  • LOPIANSKY, REBECCADirect ownership interest · not applicable · since 05/01/2008
  • LYONS, RACHELDirect ownership interest · not applicable · since 05/01/2008
  • NEUMAN, GERALDDirect ownership interest · not applicable · since 05/01/2008
  • OSTREICHER, DAVIDDirect ownership interest · not applicable · since 05/01/2008
  • OSTREICHER, MARCDirect ownership interest · not applicable · since 05/01/2008
  • POLLACK, SYLVIADirect ownership interest · not applicable · since 05/01/2008
  • SHAYA-MOGRABY, MOSHEDirect ownership interest · not applicable · since 05/01/2008
  • SKOCZYLAS, DVORADirect ownership interest · not applicable · since 06/18/2025
  • SKOCZYLAS, JOSEFDirect ownership interest · not applicable · since 05/01/2008
  • STEG, YITZCHOKDirect ownership interest · not applicable · since 05/01/2008
  • WARMAN, ELISSADirect ownership interest · not applicable · since 05/01/2008
  • BOKOW, BARRYOperational/managerial control · not applicable · since 07/01/2016
  • GILMARTIN, THOMASOperational/managerial control · not applicable · since 07/01/2016
  • HAMAD, KAREEMOperational/managerial control · not applicable · since 04/01/2021
  • OSTREICHER, MARCOperational/managerial control · not applicable · since 03/06/2023
  • SNYDER, NANCYOperational/managerial control · not applicable · since 02/03/2026

Questions

When was The Pines at Utica Center for Nursing and Rehab last inspected?

CMS lists July 22, 2025 as the date of its most recent standard health inspection.

How many citations (violations) does The Pines at Utica Center for Nursing and Rehab have?

CMS lists 28 health citations since September 30, 2021. CMS also calls these deficiencies.

Has The Pines at Utica Center for Nursing and Rehab been fined?

CMS lists 2 fines in the past three years, $39,286 in total.

What is the CMS star rating of The Pines at Utica Center for Nursing and Rehab?

Its CMS overall star rating is 2 of 5.

Is The Pines at Utica Center for Nursing and Rehab a Special Focus Facility?

No. CMS does not list it as a Special Focus Facility or a candidate.

Other nursing homes in Utica