Nursing Home Alerts

Heartway at York Manor Health and Rehab

500 South York, Muskogee, OK 74403

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Heartway at York Manor Health and Rehab is a nursing home in Muskogee, Oklahoma. This page lists the citations, fines and star ratings that CMS publishes for it. Each one has a date and a link to CMS.

At a glance

This page uses data from the Centers for Medicare & Medicaid Services (CMS), published on October 28, 2026. CMS updates its data about once a month.

Get an email when CMS publishes something new about this home

One email per CMS update, only when something changed: a new citation, a fine, a star rating change, a new owner. Early access follows one home per address.

CMS flags

CMS does not list this home as a Special Focus Facility or a candidate. CMS does not show an abuse icon for it. CMS lists no change of ownership in the past 12 months.

Inspections, fines and changes

This list shows every citation and fine in CMS's current data, which covers about the last three years. It also shows changes CMS made to this home's ratings and records.

  1. CMS update of October 28, 2026

    • Star rating

      The CMS staffing star rating changed from 4 of 5 to 3 of 5.

  2. CMS update of October 8, 2026

    • Name

      CMS lists a new name for this home. It was YORK MANOR NURSING HOME.

  3. CMS update of April 29, 2026

    • Star rating

      The CMS quality measures star rating changed from 3 of 5 to 2 of 5.

  4. CMS update of February 25, 2026

    • Star rating

      The CMS quality measures star rating changed from 4 of 5 to 3 of 5.

  5. CMS update of January 14, 2026

    • Star rating

      The CMS overall star rating changed from 2 of 5 to 1 of 5.

    • Star rating

      The CMS health inspection star rating changed from 2 of 5 to 1 of 5.

  6. CMS update of November 20, 2025

    • Star rating

      The CMS overall star rating changed from 3 of 5 to 2 of 5. CMS changed how it scores this rating for many homes at once.

    • Star rating

      The CMS staffing star rating changed from 3 of 5 to 4 of 5.

    • Star rating

      The CMS quality measures star rating changed from 5 of 5 to 4 of 5.

  7. CMS update of September 24, 2025

    • Star rating

      The CMS overall star rating changed from 2 of 5 to 3 of 5.

    • Star rating

      The CMS staffing star rating changed from 1 of 5 to 3 of 5.

  8. Health inspection on September 15, 2025

    18 citations

    CMS lists this as a standard inspection and a complaint inspection.

    Show the 18 citations
    • Citation F0585. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

      CMS lists it as corrected on November 17, 2025.

    • Citation F0732. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Post nurse staffing information every day.

      CMS lists it as corrected on November 17, 2025.

      CMS has cited this home for F0732 2 times since 2025.

    • Citation F0812. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

      CMS lists it as corrected on November 17, 2025.

      CMS has cited this home for F0812 3 times since 2023.

    • Citation F0881. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Implement a program that monitors antibiotic use.

      CMS lists it as corrected on November 17, 2025.

    • Citation F0882. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

      CMS lists it as corrected on November 17, 2025.

    • Citation F0690. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

      CMS lists it as corrected on November 17, 2025.

    • Citation F0755. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

      CMS lists it as corrected on November 17, 2025.

    • Citation F0756. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

      CMS lists it as corrected on November 17, 2025.

      CMS has cited this home for F0756 2 times since 2023.

    • Citation F0580. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

      CMS lists it as corrected on November 17, 2025.

    • Citation F0628. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

      CMS lists it as corrected on November 17, 2025.

    • Citation F0640. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

      CMS lists it as corrected on November 17, 2025.

      CMS has cited this home for F0640 2 times since 2023.

    • Citation F0641. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure each resident receives an accurate assessment.

      CMS lists it as corrected on November 17, 2025.

      CMS has cited this home for F0641 2 times since 2023.

    • Citation F0656. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

      CMS lists it as corrected on November 17, 2025.

    • Citation F0657. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

      CMS lists it as corrected on November 17, 2025.

    • Citation F0759. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure medication error rates are not 5 percent or greater.

      CMS lists it as corrected on November 17, 2025.

    • Citation F0761. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

      CMS lists it as corrected on November 17, 2025.

    • Citation F0800. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.

      CMS lists it as corrected on November 17, 2025.

    • Citation F0814. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Dispose of garbage and refuse properly.

      CMS lists it as corrected on November 17, 2025.

    See this home on CMS Care Compare

  9. Fire safety inspection on September 15, 2025

    6 citations

    CMS lists this as a standard inspection.

    Show the 6 citations
    • Citation K0291. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Install emergency lighting that can last at least 1 1/2 hours.

      CMS lists it as corrected on January 16, 2026.

    • Citation K0293. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Have properly located and lighted "Exit" signs.

      CMS lists it as corrected on January 16, 2026.

    • Citation K0344. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Have an alternate power supply for its alarm system.

      CMS lists it as corrected on January 16, 2026.

    • Citation K0324. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide properly protected cooking facilities.

      CMS lists it as corrected on January 16, 2026.

      CMS has cited this home for K0324 2 times since 2025.

    • Citation K0351. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Install an approved automatic sprinkler system.

      CMS lists it as corrected on January 16, 2026.

    • Citation K0912. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Have power receptacles that are properly grounded.

      CMS lists it as corrected on January 16, 2026.

    See this home on CMS Care Compare

  10. CMS update of May 28, 2025

    • Star rating

      The CMS overall star rating changed from 3 of 5 to 2 of 5.

    • Star rating

      The CMS staffing star rating changed from 2 of 5 to 1 of 5.

  11. CMS update of April 30, 2025

    • Star rating

      The CMS overall star rating changed from 2 of 5 to 3 of 5.

    • Star rating

      The CMS staffing star rating changed from 3 of 5 to 2 of 5.

    • Star rating

      The CMS quality measures star rating changed from 4 of 5 to 5 of 5.

  12. CMS update of March 26, 2025

    • Star rating

      The CMS overall star rating changed from 1 of 5 to 2 of 5.

    • Star rating

      The CMS health inspection star rating changed from 1 of 5 to 2 of 5.

  13. CMS update of February 26, 2025

    • Star rating

      The CMS health inspection star rating changed from 2 of 5 to 1 of 5.

    • Star rating

      The CMS quality measures star rating changed from 1 of 5 to 4 of 5. CMS changed how it scores this rating for many homes at once.

  14. Health inspection on January 29, 2025

    6 citations

    CMS lists this as a standard inspection.

    Show the 6 citations
    • Citation F0623. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

      CMS lists it as corrected on February 21, 2025.

      CMS has cited this home for F0623 2 times since 2023.

    • Citation F0732. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Post nurse staffing information every day.

      CMS lists it as corrected on February 21, 2025.

    • Citation F0812. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

      CMS lists it as corrected on February 21, 2025.

    • Citation F0868. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

      CMS lists it as corrected on February 21, 2025.

    • Citation F0582. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

      CMS lists it as corrected on February 21, 2025.

    • Citation F0880. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide and implement an infection prevention and control program.

      CMS lists it as corrected on February 21, 2025.

      CMS has cited this home for F0880 2 times since 2023.

    See this home on CMS Care Compare

  15. Fire safety inspection on January 29, 2025

    2 citations

    CMS lists this as a standard inspection.

    Show the 2 citations
    • Citation K0362. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

      CMS lists it as corrected on March 7, 2025.

    • Citation K0324. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide properly protected cooking facilities.

      CMS lists it as corrected on March 7, 2025.

    See this home on CMS Care Compare

  16. CMS update of October 30, 2024

    • Star rating

      The CMS staffing star rating changed from 2 of 5 to 3 of 5.

  17. CMS update of July 31, 2024

    • Star rating

      The CMS staffing star rating changed from 1 of 5 to 2 of 5. CMS changed how it scores this rating for many homes at once.

  18. CMS update of January 31, 2024

    • CMS abuse icon

      CMS removed its abuse icon from this home.

  19. Health inspection on October 16, 2023

    17 citations

    CMS lists this as a standard inspection and a complaint inspection.

    Show the 17 citations
    • Citation F0812. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

      CMS lists it as corrected on November 28, 2023.

    • Citation F0567. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Honor the resident's right to manage his or her financial affairs.

      CMS lists it as corrected on November 28, 2023.

    • Citation F0568. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

      CMS lists it as corrected on November 28, 2023.

    • Citation F0641. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure each resident receives an accurate assessment.

      CMS lists it as corrected on November 28, 2023.

    • Citation F0880. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide and implement an infection prevention and control program.

      CMS lists it as corrected on November 28, 2023.

    • Citation F0578. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

      CMS lists it as corrected on November 28, 2023.

    • Citation F0623. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

      CMS lists it as corrected on November 28, 2023.

    • Citation F0640. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

      CMS lists it as corrected on November 28, 2023.

    • Citation F0644. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

      CMS lists it as corrected on November 28, 2023.

    • Citation F0677. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide care and assistance to perform activities of daily living for any resident who is unable.

      CMS lists it as corrected on November 28, 2023.

    • Citation F0695. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide safe and appropriate respiratory care for a resident when needed.

      CMS lists it as corrected on November 28, 2023.

    • Citation F0699. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide care or services that was trauma informed and/or culturally competent.

      CMS lists it as corrected on November 28, 2023.

    • Citation F0700. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

      CMS lists it as corrected on November 28, 2023.

    • Citation F0727. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

      CMS lists it as corrected on November 28, 2023.

    • Citation F0756. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

      CMS lists it as corrected on November 28, 2023.

    • Citation F0760. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that residents are free from significant medication errors.

      CMS lists it as corrected on November 28, 2023.

    • Citation F0805. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

      CMS lists it as corrected on November 28, 2023.

    See this home on CMS Care Compare

  20. Fire safety inspection on October 16, 2023

    1 citation

    CMS lists this as a standard inspection.

    Show the 1 citation
    • Citation K0353. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Inspect, test, and maintain automatic sprinkler systems.

      CMS lists it as corrected on April 19, 2024.

    See this home on CMS Care Compare

CMS star ratings

Facts from CMS

Phone
(918) 682-6724
Last standard health inspection
September 15, 2025 (1 year ago)
Certified beds
60
Residents per day, on average
39.4
Ownership type
Non profit - Corporation
Legal business name
Heartway Corporation
Chain
Not listed by CMS
Takes part in
Medicare and Medicaid

More health citations than the Oklahoma average (41 vs 23).

Owners and managers

CMS lists these owners and managers for this home. Names are as CMS writes them.

Show 4 more
  • HERMANCE, TERRYOperational/managerial control · not applicable · since 08/01/2023
  • MARSHALL, ANDREAOperational/managerial control · not applicable · since 09/08/2023
  • SALYER, THOMASOperational/managerial control · not applicable · since 03/15/2023
  • SANFORD, ANDREWOperational/managerial control · not applicable · since 03/15/2023

Questions

When was Heartway at York Manor Health and Rehab last inspected?

CMS lists September 15, 2025 as the date of its most recent standard health inspection.

How many citations (violations) does Heartway at York Manor Health and Rehab have?

CMS lists 41 health citations since October 16, 2023. CMS also calls these deficiencies.

Has Heartway at York Manor Health and Rehab been fined?

CMS lists no fines for this home in the past three years.

What is the CMS star rating of Heartway at York Manor Health and Rehab?

Its CMS overall star rating is 1 of 5.

Is Heartway at York Manor Health and Rehab a Special Focus Facility?

No. CMS does not list it as a Special Focus Facility or a candidate.

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