Nursing Home Alerts

West Hills Health & Rehabilitation

5701 Sw Multnomah Blvd, Portland, OR 97219

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West Hills Health & Rehabilitation is a nursing home in Portland, Oregon. This page lists the citations, fines and star ratings that CMS publishes for it. Each one has a date and a link to CMS.

At a glance

This page uses data from the Centers for Medicare & Medicaid Services (CMS), published on October 28, 2026. CMS updates its data about once a month.

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One email per CMS update, only when something changed: a new citation, a fine, a star rating change, a new owner. Early access follows one home per address.

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CMS flags

CMS does not list this home as a Special Focus Facility or a candidate. CMS does not show an abuse icon for it. CMS lists no change of ownership in the past 12 months.

Inspections, fines and changes

This list shows every citation and fine in CMS's current data, which covers about the last three years. It also shows changes CMS made to this home's ratings and records.

  1. CMS update of July 29, 2026

    • Star rating

      The CMS staffing star rating changed from 5 of 5 to 4 of 5.

    • Star rating

      The CMS quality measures star rating changed from 4 of 5 to 5 of 5.

  2. CMS update of April 29, 2026

    • Star rating

      The CMS overall star rating changed from 3 of 5 to 4 of 5.

    • Star rating

      The CMS staffing star rating changed from 4 of 5 to 5 of 5.

  3. Health inspection on April 25, 2025

    3 citations

    CMS lists this as a standard inspection.

    Show the 3 citations
    • Citation F0812. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

      CMS lists it as corrected on June 14, 2025.

      CMS has cited this home for F0812 3 times since 2019.

    • Citation F0554. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Allow residents to self-administer drugs if determined clinically appropriate.

      CMS lists it as corrected on June 14, 2025.

    • Citation F0578. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

      CMS lists it as corrected on June 14, 2025.

    See this home on CMS Care Compare

  4. Fire safety inspection on April 25, 2025

    3 citations

    CMS lists this as a standard inspection.

    Show the 3 citations
    • Citation K0341. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Install a fire alarm system that can be heard throughout the facility.

      CMS lists it as corrected on June 14, 2025.

    • Citation K0500. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Meet other general requirements that are deficient.

      CMS lists it as corrected on June 14, 2025.

    • Citation K0911. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Meet requirements for the installation and maintenance of electrical systems.

      CMS lists it as corrected on June 14, 2025.

    See this home on CMS Care Compare

  5. CMS update of February 26, 2025

    • Star rating

      The CMS overall star rating changed from 2 of 5 to 3 of 5. CMS changed how it scores this rating for many homes at once.

    • Star rating

      The CMS health inspection star rating changed from 2 of 5 to 3 of 5.

    • Star rating

      The CMS staffing star rating changed from 3 of 5 to 4 of 5.

  6. Health inspection on December 11, 2024

    2 citations

    CMS lists this as a complaint inspection.

    Show the 2 citations
    • Citation F0624. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Prepare residents for a safe transfer or discharge from the nursing home.

      CMS lists it as corrected on January 27, 2025.

    • Citation F0760. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that residents are free from significant medication errors.

      CMS lists it as corrected on January 27, 2025.

      CMS has cited this home for F0760 2 times since 2023.

    See this home on CMS Care Compare

  7. CMS update of July 31, 2024

    • Star rating

      The CMS overall star rating changed from 3 of 5 to 2 of 5.

    • Star rating

      The CMS health inspection star rating changed from 3 of 5 to 2 of 5.

  8. Health inspection on May 9, 2024

    3 citations

    CMS lists this as a complaint inspection.

    Show the 3 citations
    • Citation F0802. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

      CMS lists it as corrected on June 28, 2024.

    • Citation F0689. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

      CMS lists it as corrected on June 28, 2024.

    • Citation F0804. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

      CMS lists it as corrected on June 28, 2024.

    See this home on CMS Care Compare

  9. CMS update of February 29, 2024

    • Star rating

      The CMS overall star rating changed from 5 of 5 to 3 of 5.

    • Star rating

      The CMS health inspection star rating changed from 5 of 5 to 3 of 5.

  10. CMS update of January 31, 2024

    • Star rating

      The CMS staffing star rating changed from 4 of 5 to 3 of 5.

  11. Health inspection on December 18, 2023

    16 citations

    CMS lists this as a standard inspection and a complaint inspection.

    Severity G is the second-highest of CMS's four levels. It means a resident was harmed.

    29 of 128 Oregon homes (23%) got a citation at the actual harm level in 2023.

    CMS fine of $12,659 on December 18, 2023.

    Show the 16 citations
    • Citation F0760. Severity G: actual harm, isolated.

      The rule CMS cited: Ensure that residents are free from significant medication errors.

      CMS lists it as corrected on June 14, 2023.

    • Citation F0880. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Provide and implement an infection prevention and control program.

      CMS lists it as corrected on February 6, 2024.

    • Citation F0558. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Reasonably accommodate the needs and preferences of each resident.

      CMS lists it as corrected on February 6, 2024.

    • Citation F0725. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

      CMS lists it as corrected on February 6, 2024.

    • Citation F0745. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide medically-related social services to help each resident achieve the highest possible quality of life.

      CMS lists it as corrected on February 6, 2024.

    • Citation F0812. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

      CMS lists it as corrected on February 6, 2024.

    • Citation F0584. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

      CMS lists it as corrected on February 6, 2024.

    • Citation F0636. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

      CMS lists it as corrected on February 6, 2024.

    • Citation F0656. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

      CMS lists it as corrected on February 6, 2024.

    • Citation F0657. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

      CMS lists it as corrected on February 6, 2024.

    • Citation F0677. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide care and assistance to perform activities of daily living for any resident who is unable.

      CMS lists it as corrected on February 6, 2024.

    • Citation F0679. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide activities to meet all resident's needs.

      CMS lists it as corrected on February 6, 2024.

    • Citation F0684. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate treatment and care according to orders, resident’s preferences and goals.

      CMS lists it as corrected on February 6, 2024.

    • Citation F0695. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide safe and appropriate respiratory care for a resident when needed.

      CMS lists it as corrected on February 6, 2024.

    • Citation F0699. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide care or services that was trauma informed and/or culturally competent.

      CMS lists it as corrected on February 6, 2024.

    • Citation F0761. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

      CMS lists it as corrected on February 6, 2024.

    See this home on CMS Care Compare

  12. Fire safety inspection on December 18, 2023

    2 citations

    CMS lists this as a standard inspection.

    Show the 2 citations
    • Citation K0353. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Inspect, test, and maintain automatic sprinkler systems.

      CMS lists it as corrected on February 5, 2024.

    • Citation K0918. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Have generator or other power source capable of supplying service within 10 seconds.

      CMS lists it as corrected on February 5, 2024.

    See this home on CMS Care Compare

  13. Health inspection on August 5, 2019

    2 citations

    CMS lists this as a standard inspection.

    Show the 2 citations
    • Citation F0812. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

      CMS lists it as corrected on September 4, 2019.

    • Citation F0758. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

      CMS lists it as corrected on September 4, 2019.

    See this home on CMS Care Compare

  14. Fire safety inspection on August 5, 2019

    3 citations

    CMS lists this as a standard inspection.

    Show the 3 citations
    • Citation K0712. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Have simulated fire drills held at unexpected times.

      CMS lists it as corrected on September 4, 2019.

    • Citation K0920. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure proper usage of power strips and extension cords.

      CMS lists it as corrected on September 4, 2019.

    • Citation K0741. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

      CMS lists it as corrected on September 4, 2019.

    See this home on CMS Care Compare

CMS star ratings

Facts from CMS

Phone
(503) 244-1107
Last standard health inspection
April 25, 2025 (1 year ago)
Certified beds
180
Residents per day, on average
92.9
Ownership type
For profit - Partnership
Legal business name
West Hills Convalescent Center Limited Partnership
Chain
The Goodman Group
Takes part in
Medicare and Medicaid

Fewer health citations than the Oregon average (26 vs 34).

Owners and managers

CMS lists these owners and managers for this home. Names are as CMS writes them.

Show 2 more
  • BROWN, WENDY5% or greater indirect ownership interest · 5% · since 01/01/1994
  • WERNER, JEFFERY5% or greater indirect ownership interest · 5% · since 01/01/1994

Questions

When was West Hills Health & Rehabilitation last inspected?

CMS lists April 25, 2025 as the date of its most recent standard health inspection.

How many citations (violations) does West Hills Health & Rehabilitation have?

CMS lists 26 health citations since August 5, 2019. CMS also calls these deficiencies.

Has West Hills Health & Rehabilitation been fined?

CMS lists 1 fine in the past three years, $12,659 in total.

What is the CMS star rating of West Hills Health & Rehabilitation?

Its CMS overall star rating is 4 of 5.

Is West Hills Health & Rehabilitation a Special Focus Facility?

No. CMS does not list it as a Special Focus Facility or a candidate.

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