Nursing Home Alerts

Willow Brook Rehabilitation and Healthcare Center

120 Trexler Avenue, Kutztown, PA 19530

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Willow Brook Rehabilitation and Healthcare Center is a nursing home in Kutztown, Pennsylvania. This page lists the citations, fines and star ratings that CMS publishes for it. Each one has a date and a link to CMS.

At a glance

This page uses data from the Centers for Medicare & Medicaid Services (CMS), published on October 28, 2026. CMS updates its data about once a month.

Get an email when CMS publishes something new about this home

One email per CMS update, only when something changed: a new citation, a fine, a star rating change, a new owner. Early access follows one home per address.

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CMS flags

CMS does not list this home as a Special Focus Facility or a candidate. CMS does not show an abuse icon for it. CMS lists no change of ownership in the past 12 months.

Inspections, fines and changes

This list shows every citation and fine in CMS's current data, which covers about the last three years. It also shows changes CMS made to this home's ratings and records.

  1. CMS update of October 28, 2026

    • Star rating

      The CMS overall star rating changed from 2 of 5 to 3 of 5.

    • Star rating

      The CMS staffing star rating changed from 1 of 5 to 2 of 5.

  2. CMS update of October 8, 2026

    • Fine

      CMS changed the fine from March 27, 2026 from $12,740 to $8,281.

  3. CMS update of July 29, 2026

    • Star rating

      The CMS overall star rating changed from 3 of 5 to 2 of 5.

    • Star rating

      The CMS staffing star rating changed from 2 of 5 to 1 of 5.

  4. CMS update of June 24, 2026

    • Star rating

      The CMS overall star rating changed from 5 of 5 to 3 of 5.

    • Star rating

      The CMS health inspection star rating changed from 4 of 5 to 2 of 5.

  5. Health inspection on June 18, 2026

    1 citation

    CMS lists this as a complaint inspection.

    Severity G is the second-highest of CMS's four levels. It means a resident was harmed.

    113 of 656 Pennsylvania homes (17%) got a citation at the actual harm level in 2026.

    Show the 1 citation
    • Citation F0689. Severity G: actual harm, isolated.

      The rule CMS cited: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

      CMS lists it as corrected on July 16, 2026.

    See this home on CMS Care Compare

  6. CMS update of May 27, 2026

    • Star rating

      The CMS health inspection star rating changed from 5 of 5 to 4 of 5.

  7. CMS update of April 29, 2026

    • Star rating

      The CMS quality measures star rating changed from 4 of 5 to 5 of 5.

  8. Health inspection on March 27, 2026

    4 citations

    CMS lists this as a standard inspection.

    Severity J is the highest of CMS's four levels. CMS uses it when residents' health or safety is at serious risk right away.

    67 of 656 Pennsylvania homes (10%) got a citation at the immediate jeopardy level in 2026.

    CMS fine of $8,281 on March 27, 2026.

    Show the 4 citations
    • Citation F0694. Severity J: immediate jeopardy, isolated.

      The rule CMS cited: Provide for the safe, appropriate administration of IV fluids for a resident when needed.

      CMS lists it as corrected on May 6, 2026.

    • Citation F0755. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

      CMS lists it as corrected on May 5, 2026.

    • Citation F0684. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate treatment and care according to orders, resident’s preferences and goals.

      CMS lists it as corrected on May 5, 2026.

    • Citation F0880. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide and implement an infection prevention and control program.

      CMS lists it as corrected on May 5, 2026.

    See this home on CMS Care Compare

  9. CMS update of February 25, 2026

    • Star rating

      The CMS staffing star rating changed from 3 of 5 to 2 of 5.

  10. CMS update of January 14, 2026

    • Star rating

      The CMS overall star rating changed from 4 of 5 to 5 of 5.

    • Star rating

      The CMS health inspection star rating changed from 4 of 5 to 5 of 5.

  11. CMS update of November 20, 2025

    • Star rating

      The CMS overall star rating changed from 5 of 5 to 4 of 5. CMS changed how it scores this rating for many homes at once.

    • Star rating

      The CMS health inspection star rating changed from 5 of 5 to 4 of 5. CMS changed how it scores this rating for many homes at once.

    • Star rating

      The CMS quality measures star rating changed from 5 of 5 to 4 of 5.

  12. CMS update of July 30, 2025

    • Star rating

      The CMS health inspection star rating changed from 4 of 5 to 5 of 5. CMS changed how it scores this rating for many homes at once.

  13. CMS update of February 26, 2025

    • Star rating

      The CMS overall star rating changed from 3 of 5 to 5 of 5. CMS changed how it scores this rating for many homes at once.

    • Star rating

      The CMS health inspection star rating changed from 3 of 5 to 4 of 5.

    • Star rating

      The CMS quality measures star rating changed from 4 of 5 to 5 of 5. CMS changed how it scores this rating for many homes at once.

  14. Fire safety inspection on February 7, 2025

    3 citations

    CMS lists this as a standard inspection.

    Show the 3 citations
    • Citation K0353. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Inspect, test, and maintain automatic sprinkler systems.

      CMS lists it as corrected on April 8, 2025.

      CMS has cited this home for K0353 3 times since 2023.

    • Citation K0100. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Meet other general requirements.

      CMS lists it as corrected on April 8, 2025.

      CMS has cited this home for K0100 2 times since 2023.

    • Citation K0321. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

      CMS lists it as corrected on April 8, 2025.

      CMS has cited this home for K0321 2 times since 2023.

    See this home on CMS Care Compare

  15. CMS update of October 30, 2024

    • Star rating

      The CMS quality measures star rating changed from 3 of 5 to 4 of 5.

  16. CMS update of July 31, 2024

    • Star rating

      The CMS staffing star rating changed from 2 of 5 to 3 of 5. CMS changed how it scores this rating for many homes at once.

  17. CMS update of April 25, 2024

    • Star rating

      The CMS overall star rating changed from 2 of 5 to 3 of 5.

    • Star rating

      The CMS staffing star rating changed from 1 of 5 to 2 of 5.

  18. Health inspection on March 15, 2024

    2 citations

    CMS lists this as a standard inspection.

    Show the 2 citations
    • Citation F0812. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

      CMS lists it as corrected on April 16, 2024.

    • Citation F0623. Severity C: potential for minimal harm, widespread.

      The rule CMS cited: Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

      CMS lists it as corrected on April 16, 2024.

    See this home on CMS Care Compare

  19. Fire safety inspection on March 15, 2024

    5 citations

    CMS lists this as a standard inspection.

    Show the 5 citations
    • Citation K0325. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Have properly installed hallway dispensers for alcohol-based hand rub.

      CMS lists it as corrected on April 16, 2024.

    • Citation K0353. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Inspect, test, and maintain automatic sprinkler systems.

      CMS lists it as corrected on April 16, 2024.

    • Citation K0362. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

      CMS lists it as corrected on April 16, 2024.

    • Citation K0541. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Install properly constructed and protected linen or trash chutes.

      CMS lists it as corrected on April 16, 2024.

      CMS has cited this home for K0541 2 times since 2023.

    • Citation K0920. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure proper usage of power strips and extension cords.

      CMS lists it as corrected on April 16, 2024.

    See this home on CMS Care Compare

  20. CMS update of January 31, 2024

    • Star rating

      The CMS quality measures star rating changed from 4 of 5 to 3 of 5.

  21. Fire safety inspection on January 23, 2024

    2 citations

    CMS lists this as a complaint inspection.

    Show the 2 citations
    • Citation K0343. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.

      CMS lists it as corrected on February 29, 2024.

    • Citation K0354. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

      CMS lists it as corrected on February 29, 2024.

    See this home on CMS Care Compare

  22. Fire safety inspection on March 16, 2023

    9 citations

    CMS lists this as a standard inspection.

    Show the 9 citations
    • Citation K0353. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Inspect, test, and maintain automatic sprinkler systems.

      CMS lists it as corrected on May 11, 2023.

    • Citation K0133. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Install a two-hour-resistant firewall separation.

      CMS lists it as corrected on May 11, 2023.

    • Citation K0225. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Have stairways and smokeproof enclosures used as exits that meet safety requirements.

      CMS lists it as corrected on May 11, 2023.

    • Citation K0321. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

      CMS lists it as corrected on May 11, 2023.

    • Citation K0541. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Install properly constructed and protected linen or trash chutes.

      CMS lists it as corrected on May 11, 2023.

    • Citation K0100. Severity C: potential for minimal harm, widespread.

      The rule CMS cited: Meet other general requirements.

      CMS lists it as corrected on May 11, 2023.

    • Citation K0345. Severity C: potential for minimal harm, widespread.

      The rule CMS cited: Have approved installation, maintenance and testing program for fire alarm systems.

      CMS lists it as corrected on May 11, 2023.

    • Citation K0355. Severity C: potential for minimal harm, widespread.

      The rule CMS cited: Properly select, install, inspect, or maintain portable fire extinguishes.

      CMS lists it as corrected on May 11, 2023.

    • Citation K0918. Severity C: potential for minimal harm, widespread.

      The rule CMS cited: Have generator or other power source capable of supplying service within 10 seconds.

      CMS lists it as corrected on May 11, 2023.

    See this home on CMS Care Compare

CMS star ratings

Facts from CMS

Phone
(610) 683-6220
Last standard health inspection
March 27, 2026 (7 months ago)
Certified beds
140
Residents per day, on average
134.7
Ownership type
For profit - Limited Liability company
Legal business name
Willow Brook Rehabilitation and Healthcare Center LLC
Chain
Prestige Healthcare Administrative Services
Takes part in
Medicare and Medicaid

Fewer health citations than the Pennsylvania average (7 vs 31).

Owners and managers

CMS lists these owners and managers for this home. Names are as CMS writes them.

Show 1 more
  • SPRINGMAN, KATHLEENOperational/managerial control · not applicable · since 01/01/2025

Questions

When was Willow Brook Rehabilitation and Healthcare Center last inspected?

CMS lists March 27, 2026 as the date of its most recent standard health inspection.

How many citations (violations) does Willow Brook Rehabilitation and Healthcare Center have?

CMS lists 7 health citations since March 15, 2024. CMS also calls these deficiencies.

Has Willow Brook Rehabilitation and Healthcare Center been fined?

CMS lists 1 fine in the past three years, $8,281 in total.

What is the CMS star rating of Willow Brook Rehabilitation and Healthcare Center?

Its CMS overall star rating is 3 of 5.

Is Willow Brook Rehabilitation and Healthcare Center a Special Focus Facility?

No. CMS does not list it as a Special Focus Facility or a candidate.