Nursing Home Alerts

Smoky Mountain Health and Rehabilitation Center

415 Cole Drive, Pigeon Forge, TN 37863

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Smoky Mountain Health and Rehabilitation Center is a nursing home in Pigeon Forge, Tennessee. This page lists the citations, fines and star ratings that CMS publishes for it. Each one has a date and a link to CMS.

At a glance

This page uses data from the Centers for Medicare & Medicaid Services (CMS), published on October 28, 2026. CMS updates its data about once a month.

Get an email when CMS publishes something new about this home

One email per CMS update, only when something changed: a new citation, a fine, a star rating change, a new owner. Early access follows one home per address.

CMS flags

CMS does not list this home as a Special Focus Facility or a candidate. CMS does not show an abuse icon for it. CMS lists no change of ownership in the past 12 months.

Inspections, fines and changes

This list shows every citation and fine in CMS's current data, which covers about the last three years. It also shows changes CMS made to this home's ratings and records.

  1. CMS update of October 28, 2026

    • Star rating

      The CMS health inspection star rating changed from 2 of 5 to 1 of 5.

  2. Health inspection on August 11, 2026

    1 citation

    CMS lists this as a complaint inspection.

    Severity G is the second-highest of CMS's four levels. It means a resident was harmed.

    9 of 303 Tennessee homes (3%) got a citation at the actual harm level in 2026.

    Show the 1 citation
    • Citation F0760. Severity G: actual harm, isolated.

      The rule CMS cited: Ensure that residents are free from significant medication errors.

    See this home on CMS Care Compare

  3. CMS update of July 29, 2026

    • Name

      CMS lists a new name for this home. It was SMOKY MOUNTAIN POST-ACUTE AND REHABILITATION CENTE.

    • Name

      CMS lists a new legal business name for this home.

    • Ownership

      CMS lists this home under a new chain.

  4. CMS update of April 29, 2026

    • Star rating

      The CMS quality measures star rating changed from 2 of 5 to 3 of 5.

  5. CMS update of February 25, 2026

    • Star rating

      The CMS health inspection star rating changed from 1 of 5 to 2 of 5.

  6. CMS update of November 20, 2025

    • Name

      CMS lists a new legal business name for this home.

    • Staffing

      Total nurse staffing reported to CMS went from 3.8 to 3.0 hours per resident per day.

  7. CMS update of July 30, 2025

    • CMS abuse icon

      CMS removed its abuse icon from this home.

  8. CMS update of February 26, 2025

    • Star rating

      The CMS quality measures star rating changed from 3 of 5 to 2 of 5. CMS changed how it scores this rating for many homes at once.

    • Fine

      CMS changed the fine from April 5, 2024 from $16,801 to $17,255.

    • Fine

      CMS changed the fine from April 5, 2024 from $42,770 to $43,925.

  9. CMS update of December 20, 2024

    • Fine

      CMS changed the fine from April 5, 2024 from $25,847 to $16,801.

    • Fine

      CMS changed the fine from April 5, 2024 from $65,800 to $42,770.

  10. CMS update of October 30, 2024

    • Star rating

      The CMS staffing star rating changed from 2 of 5 to 1 of 5.

  11. CMS update of September 26, 2024

    • CMS abuse icon

      CMS added its abuse icon to this home.

  12. CMS update of July 31, 2024

    • Star rating

      The CMS staffing star rating changed from 1 of 5 to 2 of 5. CMS changed how it scores this rating for many homes at once.

    • Star rating

      The CMS quality measures star rating changed from 4 of 5 to 3 of 5.

  13. Health inspection on June 21, 2024

    1 citation

    CMS lists this as a complaint inspection.

    Severity G is the second-highest of CMS's four levels. It means a resident was harmed.

    26 of 303 Tennessee homes (9%) got a citation at the actual harm level in 2024.

    Show the 1 citation
    • Citation F0600. Severity G: actual harm, isolated.

      The rule CMS cited: Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

      CMS has cited this home for F0600 2 times since 2024.

    See this home on CMS Care Compare

  14. May 2, 2024

    Payment stopped

    CMS stopped payment for new admissions from May 2, 2024, for 81 days.

    See this home on CMS Care Compare

  15. CMS update of April 25, 2024

    • Star rating

      The CMS staffing star rating changed from 2 of 5 to 1 of 5.

    • Star rating

      The CMS quality measures star rating changed from 3 of 5 to 4 of 5.

  16. Health inspection on April 5, 2024

    3 citations

    CMS lists this as a complaint inspection.

    Severity J is the highest of CMS's four levels. CMS uses it when residents' health or safety is at serious risk right away.

    33 of 303 Tennessee homes (11%) got a citation at the immediate jeopardy level in 2024.

    CMS fine of $17,255 on April 5, 2024.

    CMS fine of $43,925 on April 5, 2024.

    Show the 3 citations
    • Citation F0689. Severity J: immediate jeopardy, isolated.

      The rule CMS cited: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

      CMS lists it as corrected on April 8, 2024.

      CMS has cited this home for F0689 2 times since 2019.

    • Citation F0725. Severity J: immediate jeopardy, isolated.

      The rule CMS cited: Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

      CMS lists it as corrected on April 8, 2024.

      CMS has cited this home for F0725 2 times since 2019.

    • Citation F0600. Severity G: actual harm, isolated.

      The rule CMS cited: Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

      CMS lists it as corrected on July 22, 2024.

    See this home on CMS Care Compare

  17. CMS update of March 28, 2024

    • Ownership

      CMS lists this home under a new chain.

  18. CMS update of January 31, 2024

    • Star rating

      The CMS staffing star rating changed from 1 of 5 to 2 of 5.

    • Star rating

      The CMS quality measures star rating changed from 2 of 5 to 3 of 5.

  19. Health inspection on January 5, 2024

    6 citations

    CMS lists this as a standard inspection.

    Show the 6 citations
    • Citation F0584. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

      CMS lists it as corrected on January 26, 2024.

    • Citation F0578. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

      CMS lists it as corrected on January 26, 2024.

    • Citation F0641. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure each resident receives an accurate assessment.

      CMS lists it as corrected on January 26, 2024.

    • Citation F0644. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

      CMS lists it as corrected on January 26, 2024.

    • Citation F0842. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

      CMS lists it as corrected on January 26, 2024.

    • Citation F0880. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide and implement an infection prevention and control program.

      CMS lists it as corrected on January 26, 2024.

    See this home on CMS Care Compare

  20. Fire safety inspection on January 5, 2024

    7 citations

    CMS lists this as a standard inspection.

    Show the 7 citations
    • Citation K0521. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

      CMS lists it as corrected on February 2, 2024.

      CMS has cited this home for K0521 2 times since 2021.

    • Citation K0712. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Have simulated fire drills held at unexpected times.

      CMS lists it as corrected on January 30, 2024.

    • Citation K0761. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: To conduct inspection, testing and maintenance of fire doors by qualified individuals.

      CMS lists it as corrected on January 30, 2024.

    • Citation K0918. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Have generator or other power source capable of supplying service within 10 seconds.

      CMS lists it as corrected on January 30, 2024.

    • Citation K0711. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide a written emergency evacuation plan.

      CMS lists it as corrected on January 30, 2024.

    • Citation K0321. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

      CMS lists it as corrected on January 30, 2024.

    • Citation K0363. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Install corridor and hallway doors that block smoke.

      CMS lists it as corrected on January 30, 2024.

    See this home on CMS Care Compare

  21. Fire safety inspection on June 16, 2021

    3 citations

    CMS lists this as a standard inspection.

    Show the 3 citations
    • Citation K0521. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

      CMS lists it as corrected on July 16, 2021.

    • Citation K0921. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Ensure that testing and maintenance of electrical equipment is performed.

      CMS lists it as corrected on July 13, 2021.

    • Citation K0331. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Construct fire resistant interior walls.

      CMS lists it as corrected on July 8, 2021.

    See this home on CMS Care Compare

  22. Health inspection on September 11, 2019

    6 citations

    CMS lists this as a standard inspection.

    Show the 6 citations
    • Citation F0867. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

      CMS lists it as corrected on October 19, 2019.

    • Citation F0677. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide care and assistance to perform activities of daily living for any resident who is unable.

      CMS lists it as corrected on October 19, 2019.

    • Citation F0725. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

      CMS lists it as corrected on October 19, 2019.

    • Citation F0812. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

      CMS lists it as corrected on October 19, 2019.

    • Citation F0655. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

      CMS lists it as corrected on October 19, 2019.

    • Citation F0689. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

      CMS lists it as corrected on October 19, 2019.

    See this home on CMS Care Compare

  23. Fire safety inspection on September 11, 2019

    2 citations

    CMS lists this as a standard inspection.

    Show the 2 citations
    • Citation K0355. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Properly select, install, inspect, or maintain portable fire extinguishes.

      CMS lists it as corrected on October 16, 2019.

    • Citation K0324. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide properly protected cooking facilities.

      CMS lists it as corrected on October 16, 2019.

    See this home on CMS Care Compare

CMS star ratings

Facts from CMS

Phone
(865) 428-5454
Last standard health inspection
January 5, 2024 (2 years ago)
Certified beds
120
Residents per day, on average
88.7
Ownership type
For profit - Limited Liability company
Legal business name
Sm Healthcare Op LLC
Chain
Cch Healthcare
Takes part in
Medicare and Medicaid

More health citations than the Tennessee average (17 vs 14).

Owners and managers

CMS lists these owners and managers for this home. Names are as CMS writes them.

Show 6 more
  • STERN, JACOBIndirect ownership interest · not applicable · since 06/01/2025
  • CCH HEALTHCARE NC, LLCOperational/managerial control · not applicable · since 06/01/2025
  • SM HEALTHCARE PC LLCOperational/managerial control · not applicable · since 06/01/2025
  • CHAMBERLAIN, LEONARDOperational/managerial control · not applicable · since 06/01/2025
  • DANIEL, ANTONOperational/managerial control · not applicable · since 06/01/2025
  • STERN, JACOBOperational/managerial control · not applicable · since 06/01/2025

Questions

When was Smoky Mountain Health and Rehabilitation Center last inspected?

CMS lists January 5, 2024 as the date of its most recent standard health inspection.

How many citations (violations) does Smoky Mountain Health and Rehabilitation Center have?

CMS lists 17 health citations since September 11, 2019. CMS also calls these deficiencies.

Has Smoky Mountain Health and Rehabilitation Center been fined?

CMS lists 2 fines in the past three years, $61,180 in total.

What is the CMS star rating of Smoky Mountain Health and Rehabilitation Center?

Its CMS overall star rating is 1 of 5.

Is Smoky Mountain Health and Rehabilitation Center a Special Focus Facility?

No. CMS does not list it as a Special Focus Facility or a candidate.