Nursing Home Alerts

The Heights of North Houston

303 Hollow Tree Lane, Houston, TX 77090

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The Heights of North Houston is a nursing home in Houston, Texas. This page lists the citations, fines and star ratings that CMS publishes for it. Each one has a date and a link to CMS.

At a glance

This page uses data from the Centers for Medicare & Medicaid Services (CMS), published on October 28, 2026. CMS updates its data about once a month.

Get an email when CMS publishes something new about this home

One email per CMS update, only when something changed: a new citation, a fine, a star rating change, a new owner. Early access follows one home per address.

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CMS flags

CMS does not list this home as a Special Focus Facility or a candidate. CMS does not show an abuse icon for it. CMS lists no change of ownership in the past 12 months.

Inspections, fines and changes

This list shows every citation and fine in CMS's current data, which covers about the last three years. It also shows changes CMS made to this home's ratings and records.

  1. CMS update of October 28, 2026

    • Star rating

      The CMS staffing star rating changed from 2 of 5 to 1 of 5.

    • Star rating

      The CMS quality measures star rating changed from 4 of 5 to 5 of 5.

  2. CMS update of October 8, 2026

    • Name

      CMS lists a new legal business name for this home.

  3. CMS update of July 29, 2026

    • Star rating

      The CMS overall star rating changed from 1 of 5 to 2 of 5.

    • Star rating

      The CMS staffing star rating changed from 1 of 5 to 2 of 5.

  4. CMS update of June 24, 2026

    • Name

      CMS lists a new legal business name for this home.

    • Ownership

      CMS ownership records list new owners for this home.

  5. Health inspection on June 18, 2026

    1 citation

    CMS lists this as a complaint inspection.

    Show the 1 citation
    • Citation F0583. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Keep residents' personal and medical records private and confidential.

      CMS lists it as corrected on June 19, 2026.

    See this home on CMS Care Compare

  6. CMS update of May 27, 2026

    • Star rating

      The CMS overall star rating changed from 2 of 5 to 1 of 5.

    • Star rating

      The CMS health inspection star rating changed from 3 of 5 to 2 of 5.

  7. Health inspection on May 19, 2026

    1 citation

    CMS lists this as a complaint inspection.

    Show the 1 citation
    • Citation F0880. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide and implement an infection prevention and control program.

      CMS lists it as corrected on May 20, 2026.

      CMS has cited this home for F0880 5 times since 2022.

    See this home on CMS Care Compare

  8. May 2, 2026

    Payment stopped

    CMS stopped payment for new admissions from May 2, 2026, for 18 days.

    See this home on CMS Care Compare

  9. CMS update of April 29, 2026

    • Star rating

      The CMS overall star rating changed from 3 of 5 to 2 of 5.

    • Star rating

      The CMS staffing star rating changed from 3 of 5 to 1 of 5.

  10. Health inspection on March 31, 2026

    3 citations

    CMS lists this as a complaint inspection.

    Severity J is the highest of CMS's four levels. CMS uses it when residents' health or safety is at serious risk right away.

    129 of 1,177 Texas homes (11%) got a citation at the immediate jeopardy level in 2026.

    CMS fine of $23,520 on March 31, 2026.

    Show the 3 citations
    • Citation F0697. Severity J: immediate jeopardy, isolated.

      The rule CMS cited: Provide safe, appropriate pain management for a resident who requires such services.

      CMS lists it as corrected on April 20, 2026.

    • Citation F0755. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

      CMS lists it as corrected on April 20, 2026.

      CMS has cited this home for F0755 4 times since 2022.

    • Citation F0880. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide and implement an infection prevention and control program.

      CMS lists it as corrected on May 20, 2026.

    See this home on CMS Care Compare

  11. CMS update of February 25, 2026

    • Star rating

      The CMS health inspection star rating changed from 2 of 5 to 3 of 5.

    • Star rating

      The CMS staffing star rating changed from 2 of 5 to 3 of 5.

    • Star rating

      The CMS quality measures star rating changed from 5 of 5 to 4 of 5.

  12. CMS update of November 20, 2025

    • Star rating

      The CMS overall star rating changed from 4 of 5 to 3 of 5. CMS changed how it scores this rating for many homes at once.

    • Star rating

      The CMS health inspection star rating changed from 3 of 5 to 2 of 5. CMS changed how it scores this rating for many homes at once.

    • Name

      CMS lists a new legal business name for this home.

    • Fine

      CMS changed the fine from April 12, 2023 from $31,186 to $15,593.

  13. CMS update of July 30, 2025

    • Star rating

      The CMS overall star rating changed from 2 of 5 to 4 of 5. CMS changed how it scores this rating for many homes at once.

    • Star rating

      The CMS health inspection star rating changed from 2 of 5 to 3 of 5. CMS changed how it scores this rating for many homes at once.

    • Star rating

      The CMS quality measures star rating changed from 4 of 5 to 5 of 5.

    • Name

      CMS lists a new legal business name for this home.

  14. Health inspection on June 27, 2025

    1 citation

    CMS lists this as a complaint inspection.

    Show the 1 citation
    • Citation F0755. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

      CMS lists it as corrected on July 25, 2025.

    See this home on CMS Care Compare

  15. Health inspection on May 8, 2025

    5 citations

    CMS lists this as a standard inspection and a complaint inspection.

    Show the 5 citations
    • Citation F0812. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

      CMS lists it as corrected on June 1, 2025.

      CMS has cited this home for F0812 2 times since 2022.

    • Citation F0880. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Provide and implement an infection prevention and control program.

      CMS lists it as corrected on July 1, 2025.

    • Citation F0584. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

      CMS lists it as corrected on June 1, 2025.

      CMS has cited this home for F0584 2 times since 2022.

    • Citation F0925. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

      CMS lists it as corrected on June 1, 2025.

    • Citation F0761. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

      CMS lists it as corrected on June 1, 2025.

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  16. Fire safety inspection on May 8, 2025

    5 citations

    CMS lists this as a standard inspection.

    Show the 5 citations
    • Citation K0321. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

      CMS lists it as corrected on May 10, 2025.

    • Citation K0351. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Install an approved automatic sprinkler system.

      CMS lists it as corrected on June 1, 2025.

    • Citation K0363. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Install corridor and hallway doors that block smoke.

      CMS lists it as corrected on June 1, 2025.

    • Citation K0923. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Have proper medical gas storage and administration areas.

      CMS lists it as corrected on June 1, 2025.

    • Citation K0355. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Properly select, install, inspect, or maintain portable fire extinguishes.

      CMS lists it as corrected on June 1, 2025.

    See this home on CMS Care Compare

  17. CMS update of February 26, 2025

    • Star rating

      The CMS overall star rating changed from 1 of 5 to 2 of 5. CMS changed how it scores this rating for many homes at once.

    • Star rating

      The CMS staffing star rating changed from 1 of 5 to 2 of 5.

  18. CMS update of October 30, 2024

    • Star rating

      The CMS overall star rating changed from 2 of 5 to 1 of 5.

    • Star rating

      The CMS staffing star rating changed from 2 of 5 to 1 of 5.

  19. CMS update of August 29, 2024

    • Star rating

      The CMS overall star rating changed from 1 of 5 to 2 of 5.

    • Star rating

      The CMS health inspection star rating changed from 1 of 5 to 2 of 5.

  20. CMS update of July 31, 2024

    • Fine

      CMS changed the fine from March 1, 2024 from $12,340 to $8,021.

  21. CMS update of April 25, 2024

    • Star rating

      The CMS staffing star rating changed from 1 of 5 to 2 of 5.

    • Star rating

      The CMS quality measures star rating changed from 3 of 5 to 4 of 5.

  22. Health inspection on March 1, 2024

    6 citations

    CMS lists this as a standard inspection and a complaint inspection.

    Severity J is the highest of CMS's four levels. CMS uses it when residents' health or safety is at serious risk right away.

    411 of 1,177 Texas homes (35%) got a citation at the immediate jeopardy level in 2024.

    CMS fine of $8,021 on March 1, 2024.

    Show the 6 citations
    • Citation F0689. Severity J: immediate jeopardy, isolated.

      The rule CMS cited: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

      CMS lists it as corrected on May 24, 2023.

    • Citation F0690. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

      CMS lists it as corrected on March 8, 2024.

      CMS has cited this home for F0690 2 times since 2022.

    • Citation F0759. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure medication error rates are not 5 percent or greater.

      CMS lists it as corrected on March 1, 2024.

      CMS has cited this home for F0759 2 times since 2022.

    • Citation F0644. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

      CMS lists it as corrected on March 1, 2024.

    • Citation F0755. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

      CMS lists it as corrected on March 1, 2024.

    • Citation F0880. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide and implement an infection prevention and control program.

      CMS lists it as corrected on March 8, 2024.

    See this home on CMS Care Compare

  23. Fire safety inspection on March 1, 2024

    2 citations

    CMS lists this as a standard inspection.

    Show the 2 citations
    • Citation K0712. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Have simulated fire drills held at unexpected times.

      CMS lists it as corrected on April 1, 2024.

    • Citation K0918. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Have generator or other power source capable of supplying service within 10 seconds.

      CMS lists it as corrected on April 1, 2024.

    See this home on CMS Care Compare

  24. CMS update of January 31, 2024

    • Star rating

      The CMS staffing star rating changed from 2 of 5 to 1 of 5.

  25. Health inspection on December 30, 2022

    9 citations

    CMS lists this as a standard inspection.

    Severity G is the second-highest of CMS's four levels. It means a resident was harmed.

    2 of 1,177 Texas homes (under 1%) got a citation at the actual harm level in 2022.

    Show the 9 citations
    • Citation F0684. Severity G: actual harm, isolated.

      The rule CMS cited: Provide appropriate treatment and care according to orders, resident’s preferences and goals.

      CMS lists it as corrected on February 3, 2023.

    • Citation F0690. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

      CMS lists it as corrected on February 3, 2023.

    • Citation F0755. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

      CMS lists it as corrected on February 3, 2023.

    • Citation F0759. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure medication error rates are not 5 percent or greater.

      CMS lists it as corrected on February 3, 2023.

    • Citation F0812. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

      CMS lists it as corrected on February 3, 2023.

    • Citation F0880. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide and implement an infection prevention and control program.

      CMS lists it as corrected on February 3, 2023.

    • Citation F0584. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

      CMS lists it as corrected on February 3, 2023.

    • Citation F0677. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide care and assistance to perform activities of daily living for any resident who is unable.

      CMS lists it as corrected on February 3, 2023.

    • Citation F0814. Severity C: potential for minimal harm, widespread.

      The rule CMS cited: Dispose of garbage and refuse properly.

      CMS lists it as corrected on February 3, 2023.

    See this home on CMS Care Compare

  26. Fire safety inspection on December 30, 2022

    2 citations

    CMS lists this as a standard inspection.

    Show the 2 citations
    • Citation K0324. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide properly protected cooking facilities.

      CMS lists it as corrected on December 30, 2022.

    • Citation K0372. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

      CMS lists it as corrected on December 30, 2022.

    See this home on CMS Care Compare

CMS star ratings

Facts from CMS

Phone
(832) 705-8700
Last standard health inspection
May 8, 2025 (1 year ago)
Certified beds
131
Residents per day, on average
99.9
Ownership type
For profit - Corporation
Legal business name
Liberty County Hospital District No 1
Chain
Touchstone Communities
Takes part in
Medicare and Medicaid

Fewer health citations than the Texas average (26 vs 28).

Owners and managers

CMS lists these owners and managers for this home. Names are as CMS writes them.

Questions

When was The Heights of North Houston last inspected?

CMS lists May 8, 2025 as the date of its most recent standard health inspection.

How many citations (violations) does The Heights of North Houston have?

CMS lists 26 health citations since December 30, 2022. CMS also calls these deficiencies.

Has The Heights of North Houston been fined?

CMS lists 2 fines in the past three years, $31,541 in total.

What is the CMS star rating of The Heights of North Houston?

Its CMS overall star rating is 2 of 5.

Is The Heights of North Houston a Special Focus Facility?

No. CMS does not list it as a Special Focus Facility or a candidate.

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