Nursing Home Alerts

Whisperwood Nursing & Rehabilitation Center

5502 4th Street, Lubbock, TX 79416

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Whisperwood Nursing & Rehabilitation Center is a nursing home in Lubbock, Texas. This page lists the citations, fines and star ratings that CMS publishes for it. Each one has a date and a link to CMS.

At a glance

This page uses data from the Centers for Medicare & Medicaid Services (CMS), published on October 28, 2026. CMS updates its data about once a month.

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One email per CMS update, only when something changed: a new citation, a fine, a star rating change, a new owner. Early access follows one home per address.

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CMS flags

CMS does not list this home as a Special Focus Facility or a candidate. CMS does not show an abuse icon for it. CMS lists no change of ownership in the past 12 months.

Inspections, fines and changes

This list shows every citation and fine in CMS's current data, which covers about the last three years. It also shows changes CMS made to this home's ratings and records.

  1. CMS update of October 28, 2026

    • Star rating

      The CMS overall star rating changed from 2 of 5 to 3 of 5.

    • Star rating

      The CMS staffing star rating changed from 1 of 5 to 2 of 5.

    • Star rating

      The CMS quality measures star rating changed from 2 of 5 to 4 of 5.

  2. CMS update of October 8, 2026

    • Star rating

      The CMS overall star rating changed from 1 of 5 to 2 of 5.

    • Star rating

      The CMS health inspection star rating changed from 1 of 5 to 3 of 5.

    • CMS abuse icon

      CMS removed its abuse icon from this home.

    • Name

      CMS lists a new legal business name for this home.

  3. CMS update of July 29, 2026

    • Star rating

      The CMS quality measures star rating changed from 3 of 5 to 2 of 5.

  4. CMS update of June 24, 2026

    • Name

      CMS lists a new legal business name for this home.

  5. CMS update of May 27, 2026

    • Fine

      CMS changed the fine from August 15, 2025 from $10,361 to $10,546.

  6. CMS update of April 29, 2026

    • Star rating

      The CMS staffing star rating changed from 2 of 5 to 1 of 5.

  7. Health inspection on April 22, 2026

    2 citations

    CMS lists this as a complaint inspection.

    Show the 2 citations
    • Citation F0656. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

      CMS lists it as corrected on May 13, 2026.

      CMS has cited this home for F0656 3 times since 2023.

    • Citation F0692. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide enough food/fluids to maintain a resident's health.

      CMS lists it as corrected on May 13, 2026.

      CMS has cited this home for F0692 3 times since 2024.

    See this home on CMS Care Compare

  8. CMS update of March 25, 2026

    • Fine

      CMS changed the fine from August 15, 2025 from $15,940 to $10,361.

  9. CMS update of February 25, 2026

    • Star rating

      The CMS staffing star rating changed from 3 of 5 to 2 of 5.

    • Star rating

      The CMS quality measures star rating changed from 4 of 5 to 3 of 5.

  10. Health inspection on January 23, 2026

    3 citations

    CMS lists this as a standard inspection.

    Show the 3 citations
    • Citation F0812. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

      CMS lists it as corrected on February 12, 2026.

      CMS has cited this home for F0812 3 times since 2023.

    • Citation F0813. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Have a policy regarding use and storage of foods brought to residents by family and other visitors.

      CMS lists it as corrected on February 12, 2026.

      CMS has cited this home for F0813 2 times since 2023.

    • Citation F0849. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

      CMS lists it as corrected on February 12, 2026.

    See this home on CMS Care Compare

  11. Fire safety inspection on January 23, 2026

    3 citations

    CMS lists this as a standard inspection.

    Show the 3 citations
    • Citation K0918. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Have generator or other power source capable of supplying service within 10 seconds.

      CMS lists it as corrected on February 12, 2026.

    • Citation K0355. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Properly select, install, inspect, or maintain portable fire extinguishes.

      CMS lists it as corrected on February 12, 2026.

      CMS has cited this home for K0355 2 times since 2023.

    • Citation K0372. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

      CMS lists it as corrected on February 12, 2026.

    See this home on CMS Care Compare

  12. CMS update of January 14, 2026

    • Special Focus Facility

      CMS no longer lists this home as a Special Focus Facility candidate.

  13. CMS update of December 15, 2025

    • Star rating

      The CMS overall star rating changed from 2 of 5 to 1 of 5.

    • Star rating

      The CMS health inspection star rating changed from 2 of 5 to 1 of 5.

    • Special Focus Facility

      CMS now lists this home as a Special Focus Facility candidate.

    • CMS abuse icon

      CMS added its abuse icon to this home.

  14. CMS update of November 20, 2025

    • Name

      CMS lists a new legal business name for this home.

  15. Health inspection on August 15, 2025

    5 citations

    CMS lists this as a complaint inspection.

    Severity J is the highest of CMS's four levels. CMS uses it when residents' health or safety is at serious risk right away.

    407 of 1,177 Texas homes (35%) got a citation at the immediate jeopardy level in 2025.

    CMS fine of $10,546 on August 15, 2025.

    Show the 5 citations
    • Citation F0600. Severity J: immediate jeopardy, isolated.

      The rule CMS cited: Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

      CMS lists it as corrected on July 14, 2025.

    • Citation F0607. Severity J: immediate jeopardy, isolated.

      The rule CMS cited: Develop and implement policies and procedures to prevent abuse, neglect, and theft.

      CMS lists it as corrected on July 14, 2025.

      CMS has cited this home for F0607 2 times since 2025.

    • Citation F0609. Severity J: immediate jeopardy, isolated.

      The rule CMS cited: Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

      CMS lists it as corrected on July 14, 2025.

      CMS has cited this home for F0609 2 times since 2025.

    • Citation F0610. Severity J: immediate jeopardy, isolated.

      The rule CMS cited: Respond appropriately to all alleged violations.

      CMS lists it as corrected on July 14, 2025.

      CMS has cited this home for F0610 2 times since 2025.

    • Citation F0580. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

      CMS lists it as corrected on September 5, 2025.

    See this home on CMS Care Compare

  16. CMS update of July 30, 2025

    • Name

      CMS lists a new legal business name for this home.

    • Fine

      CMS changed the fine from December 12, 2024 from $8,827 to $9,000.

  17. Health inspection on July 3, 2025

    1 citation

    CMS lists this as a complaint inspection.

    Severity J is the highest of CMS's four levels. CMS uses it when residents' health or safety is at serious risk right away.

    407 of 1,177 Texas homes (35%) got a citation at the immediate jeopardy level in 2025.

    Show the 1 citation
    • Citation F0692. Severity J: immediate jeopardy, isolated.

      The rule CMS cited: Provide enough food/fluids to maintain a resident's health.

      CMS lists it as corrected on August 1, 2025.

    See this home on CMS Care Compare

  18. CMS update of May 28, 2025

    • Fine

      CMS changed the fine from December 12, 2024 from $13,580 to $8,827.

  19. CMS update of April 30, 2025

    • Star rating

      The CMS staffing star rating changed from 2 of 5 to 3 of 5.

  20. Health inspection on March 19, 2025

    3 citations

    CMS lists this as a complaint inspection.

    Show the 3 citations
    • Citation F0607. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Develop and implement policies and procedures to prevent abuse, neglect, and theft.

      CMS lists it as corrected on March 21, 2025.

    • Citation F0609. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

      CMS lists it as corrected on March 21, 2025.

    • Citation F0610. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Respond appropriately to all alleged violations.

      CMS lists it as corrected on March 21, 2025.

    See this home on CMS Care Compare

  21. Health inspection on December 12, 2024

    1 citation

    CMS lists this as a complaint inspection.

    Severity J is the highest of CMS's four levels. CMS uses it when residents' health or safety is at serious risk right away.

    411 of 1,177 Texas homes (35%) got a citation at the immediate jeopardy level in 2024.

    CMS fine of $9,000 on December 12, 2024.

    Show the 1 citation
    • Citation F0689. Severity J: immediate jeopardy, isolated.

      The rule CMS cited: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

      CMS lists it as corrected on December 5, 2024.

      CMS has cited this home for F0689 2 times since 2023.

    See this home on CMS Care Compare

  22. Health inspection on November 7, 2024

    5 citations

    CMS lists this as a standard inspection.

    Show the 5 citations
    • Citation F0550. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

      CMS lists it as corrected on December 6, 2024.

    • Citation F0692. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide enough food/fluids to maintain a resident's health.

      CMS lists it as corrected on December 6, 2024.

    • Citation F0812. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

      CMS lists it as corrected on December 6, 2024.

    • Citation F0880. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide and implement an infection prevention and control program.

      CMS lists it as corrected on December 6, 2024.

    • Citation F0685. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Assist a resident in gaining access to vision and hearing services.

      CMS lists it as corrected on December 6, 2024.

    See this home on CMS Care Compare

  23. Fire safety inspection on November 7, 2024

    2 citations

    CMS lists this as a standard inspection.

    Show the 2 citations
    • Citation K0341. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Install a fire alarm system that can be heard throughout the facility.

      CMS lists it as corrected on November 14, 2024.

    • Citation K0211. Severity C: potential for minimal harm, widespread.

      The rule CMS cited: Keep aisles, corridors, and exits free of obstruction in case of emergency.

      CMS lists it as corrected on November 14, 2024.

      CMS has cited this home for K0211 2 times since 2023.

    See this home on CMS Care Compare

  24. CMS update of October 30, 2024

    • Star rating

      The CMS quality measures star rating changed from 3 of 5 to 4 of 5.

  25. CMS update of July 31, 2024

    • Star rating

      The CMS overall star rating changed from 1 of 5 to 2 of 5.

    • Star rating

      The CMS staffing star rating changed from 1 of 5 to 2 of 5. CMS changed how it scores this rating for many homes at once.

  26. Health inspection on May 10, 2024

    2 citations

    CMS lists this as a complaint inspection.

    Show the 2 citations
    • Citation F0656. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

      CMS lists it as corrected on May 11, 2024.

    • Citation F0687. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate foot care.

      CMS lists it as corrected on May 11, 2024.

    See this home on CMS Care Compare

  27. CMS update of March 28, 2024

    • Star rating

      The CMS health inspection star rating changed from 1 of 5 to 2 of 5.

  28. CMS update of January 31, 2024

    • Fine

      CMS changed the fine from February 27, 2023 from $15,269 to $15,706.

  29. Health inspection on September 26, 2023

    10 citations

    CMS lists this as a standard inspection.

    Show the 10 citations
    • Citation F0801. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

      CMS lists it as corrected on October 2, 2023.

    • Citation F0812. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

      CMS lists it as corrected on October 2, 2023.

    • Citation F0925. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

      CMS lists it as corrected on October 2, 2023.

    • Citation F0552. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure that residents are fully informed and understand their health status, care and treatments.

      CMS lists it as corrected on October 2, 2023.

    • Citation F0689. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

      CMS lists it as corrected on October 2, 2023.

    • Citation F0813. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Have a policy regarding use and storage of foods brought to residents by family and other visitors.

      CMS lists it as corrected on October 2, 2023.

    • Citation F0656. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

      CMS lists it as corrected on October 2, 2023.

    • Citation F0693. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

      CMS lists it as corrected on October 2, 2023.

    • Citation F0758. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

      CMS lists it as corrected on October 2, 2023.

    • Citation F0761. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

      CMS lists it as corrected on October 2, 2023.

    See this home on CMS Care Compare

  30. Fire safety inspection on September 26, 2023

    3 citations

    CMS lists this as a standard inspection.

    Show the 3 citations
    • Citation K0355. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Properly select, install, inspect, or maintain portable fire extinguishes.

      CMS lists it as corrected on October 2, 2023.

    • Citation K0222. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

      CMS lists it as corrected on October 28, 2023.

    • Citation K0211. Severity C: potential for minimal harm, widespread.

      The rule CMS cited: Keep aisles, corridors, and exits free of obstruction in case of emergency.

      CMS lists it as corrected on October 2, 2023.

    See this home on CMS Care Compare

CMS star ratings

Facts from CMS

Phone
(806) 793-1111
Last standard health inspection
January 23, 2026 (9 months ago)
Certified beds
112
Residents per day, on average
75
Ownership type
Government - Hospital district
Legal business name
Liberty County Hospital District No 1
Chain
Creative Solutions in Healthcare
Takes part in
Medicare and Medicaid

More health citations than the Texas average (32 vs 28).

Owners and managers

CMS lists these owners and managers for this home. Names are as CMS writes them.

Questions

When was Whisperwood Nursing & Rehabilitation Center last inspected?

CMS lists January 23, 2026 as the date of its most recent standard health inspection.

How many citations (violations) does Whisperwood Nursing & Rehabilitation Center have?

CMS lists 32 health citations since September 26, 2023. CMS also calls these deficiencies.

Has Whisperwood Nursing & Rehabilitation Center been fined?

CMS lists 2 fines in the past three years, $19,546 in total.

What is the CMS star rating of Whisperwood Nursing & Rehabilitation Center?

Its CMS overall star rating is 3 of 5.

Is Whisperwood Nursing & Rehabilitation Center a Special Focus Facility?

No. CMS does not list it as a Special Focus Facility or a candidate.

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