Nursing Home Alerts

Normandy Terrace Nursing & Rehabilitation Center

841 Rice Road, San Antonio, TX 78220

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Normandy Terrace Nursing & Rehabilitation Center is a nursing home in San Antonio, Texas. This page lists the citations, fines and star ratings that CMS publishes for it. Each one has a date and a link to CMS.

At a glance

This page uses data from the Centers for Medicare & Medicaid Services (CMS), published on October 28, 2026. CMS updates its data about once a month.

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One email per CMS update, only when something changed: a new citation, a fine, a star rating change, a new owner. Early access follows one home per address.

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CMS flags

Inspections, fines and changes

This list shows every citation and fine in CMS's current data, which covers about the last three years. It also shows changes CMS made to this home's ratings and records.

  1. CMS update of October 28, 2026

    • Star rating

      The CMS staffing star rating changed from 1 of 5 to 2 of 5.

    • Star rating

      The CMS quality measures star rating changed from 3 of 5 to 4 of 5.

  2. CMS update of October 8, 2026

    • Special Focus Facility

      CMS now lists this home as a Special Focus Facility candidate.

    • CMS abuse icon

      CMS removed its abuse icon from this home.

    • Fine

      CMS changed the fine from August 18, 2025 from $16,149 to $16,386.

  3. Health inspection on August 21, 2026

    3 citations

    CMS lists this as a complaint inspection.

    Show the 3 citations
    • Citation F0657. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

      CMS lists it as corrected on August 24, 2026.

    • Citation F0689. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

      CMS lists it as corrected on August 24, 2026.

      CMS has cited this home for F0689 5 times since 2024.

    • Citation F0761. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

      CMS lists it as corrected on August 24, 2026.

      CMS has cited this home for F0761 5 times since 2025.

    See this home on CMS Care Compare

  4. CMS update of July 29, 2026

    • Fine

      CMS changed the fine from August 18, 2025 from $24,845 to $16,149.

  5. Health inspection on July 17, 2026

    6 citations

    CMS lists this as a complaint inspection.

    Severity J is the highest of CMS's four levels. CMS uses it when residents' health or safety is at serious risk right away.

    129 of 1,177 Texas homes (11%) got a citation at the immediate jeopardy level in 2026.

    Show the 6 citations
    • Citation F0678. Severity J: immediate jeopardy, isolated.

      The rule CMS cited: Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

      CMS lists it as corrected on July 18, 2026.

    • Citation F0684. Severity J: immediate jeopardy, isolated.

      The rule CMS cited: Provide appropriate treatment and care according to orders, resident’s preferences and goals.

      CMS lists it as corrected on July 18, 2026.

      CMS has cited this home for F0684 2 times since 2026.

    • Citation F0755. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

      CMS lists it as corrected on July 18, 2026.

    • Citation F0609. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

      CMS lists it as corrected on July 18, 2026.

      CMS has cited this home for F0609 3 times since 2025.

    • Citation F0610. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Respond appropriately to all alleged violations.

      CMS lists it as corrected on July 18, 2026.

    • Citation F0761. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

      CMS lists it as corrected on July 18, 2026.

    See this home on CMS Care Compare

  6. Health inspection on July 2, 2026

    1 citation

    CMS lists this as a complaint inspection.

    CMS fine of $61,410 on July 2, 2026.

    Show the 1 citation
    • Citation F0677. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide care and assistance to perform activities of daily living for any resident who is unable.

      CMS lists it as corrected on July 29, 2026.

      CMS has cited this home for F0677 3 times since 2024.

    See this home on CMS Care Compare

  7. Health inspection on May 21, 2026

    3 citations

    CMS lists this as a complaint inspection.

    Show the 3 citations
    • Citation F0677. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide care and assistance to perform activities of daily living for any resident who is unable.

      CMS lists it as corrected on June 12, 2026.

    • Citation F0684. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide appropriate treatment and care according to orders, resident’s preferences and goals.

      CMS lists it as corrected on June 12, 2026.

    • Citation F0842. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

      CMS lists it as corrected on June 12, 2026.

      CMS has cited this home for F0842 4 times since 2024.

    See this home on CMS Care Compare

  8. CMS update of April 29, 2026

    • Star rating

      The CMS staffing star rating changed from 3 of 5 to 1 of 5.

    • Star rating

      The CMS quality measures star rating changed from 2 of 5 to 3 of 5.

  9. Health inspection on April 24, 2026

    2 citations

    CMS lists this as a complaint inspection.

    Show the 2 citations
    • Citation F0552. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that residents are fully informed and understand their health status, care and treatments.

      CMS lists it as corrected on May 15, 2026.

      CMS has cited this home for F0552 2 times since 2025.

    • Citation F0695. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide safe and appropriate respiratory care for a resident when needed.

      CMS lists it as corrected on May 15, 2026.

    See this home on CMS Care Compare

  10. CMS update of March 25, 2026

    • Star rating

      The CMS overall star rating changed from 2 of 5 to 1 of 5.

    • Star rating

      The CMS health inspection star rating changed from 2 of 5 to 1 of 5.

    • CMS abuse icon

      CMS added its abuse icon to this home.

    • Fine

      CMS changed the fine from April 25, 2025 from $10,361 to $10,604.

  11. Health inspection on March 20, 2026

    3 citations

    CMS lists this as a complaint inspection.

    Show the 3 citations
    • Citation F0689. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

      CMS lists it as corrected on March 21, 2026.

    • Citation F0761. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

      CMS lists it as corrected on March 21, 2026.

    • Citation F0842. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

      CMS lists it as corrected on March 21, 2026.

    See this home on CMS Care Compare

  12. CMS update of February 25, 2026

    • Star rating

      The CMS quality measures star rating changed from 3 of 5 to 2 of 5.

  13. Health inspection on February 23, 2026

    2 citations

    CMS lists this as a complaint inspection.

    Show the 2 citations
    • Citation F0558. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Reasonably accommodate the needs and preferences of each resident.

      CMS lists it as corrected on March 27, 2026.

      CMS has cited this home for F0558 2 times since 2024.

    • Citation F0761. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

      CMS lists it as corrected on March 27, 2026.

    See this home on CMS Care Compare

  14. Health inspection on January 16, 2026

    3 citations

    CMS lists this as a complaint inspection.

    Show the 3 citations
    • Citation F0584. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

      CMS lists it as corrected on February 2, 2026.

      CMS has cited this home for F0584 2 times since 2023.

    • Citation F0602. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Protect each resident from the wrongful use of the resident's belongings or money.

      CMS lists it as corrected on February 2, 2026.

    • Citation F0627. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

      CMS lists it as corrected on February 2, 2026.

    See this home on CMS Care Compare

  15. CMS update of January 14, 2026

    • Star rating

      The CMS overall star rating changed from 1 of 5 to 2 of 5.

    • Star rating

      The CMS health inspection star rating changed from 1 of 5 to 2 of 5.

    • Fine

      CMS changed the fine from April 25, 2025 from $15,940 to $10,361.

  16. Health inspection on November 25, 2025

    2 citations

    CMS lists this as a complaint inspection.

    Show the 2 citations
    • Citation F0880. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide and implement an infection prevention and control program.

      CMS lists it as corrected on November 30, 2025.

      CMS has cited this home for F0880 3 times since 2023.

    • Citation F0583. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Keep residents' personal and medical records private and confidential.

      CMS lists it as corrected on November 30, 2025.

      CMS has cited this home for F0583 2 times since 2025.

    See this home on CMS Care Compare

  17. CMS update of November 20, 2025

    • Star rating

      The CMS staffing star rating changed from 4 of 5 to 3 of 5.

    • CMS abuse icon

      CMS removed its abuse icon from this home.

  18. Health inspection on August 18, 2025

    2 citations

    CMS lists this as a complaint inspection.

    Severity J is the highest of CMS's four levels. CMS uses it when residents' health or safety is at serious risk right away.

    407 of 1,177 Texas homes (35%) got a citation at the immediate jeopardy level in 2025.

    CMS fine of $16,386 on August 18, 2025.

    Show the 2 citations
    • Citation F0689. Severity J: immediate jeopardy, isolated.

      The rule CMS cited: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

      CMS lists it as corrected on August 16, 2025.

    • Citation F0609. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

      CMS lists it as corrected on August 19, 2025.

    See this home on CMS Care Compare

  19. Health inspection on August 15, 2025

    1 citation

    CMS lists this as a complaint inspection.

    Show the 1 citation
    • Citation F0732. Severity C: potential for minimal harm, widespread.

      The rule CMS cited: Post nurse staffing information every day.

      CMS lists it as corrected on August 16, 2025.

    See this home on CMS Care Compare

  20. Health inspection on July 25, 2025

    10 citations

    CMS lists this as a standard inspection and a complaint inspection.

    Show the 10 citations
    • Citation F0552. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure that residents are fully informed and understand their health status, care and treatments.

      CMS lists it as corrected on August 4, 2025.

    • Citation F0880. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide and implement an infection prevention and control program.

      CMS lists it as corrected on August 4, 2025.

    • Citation F0557. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

      CMS lists it as corrected on August 4, 2025.

    • Citation F0583. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Keep residents' personal and medical records private and confidential.

      CMS lists it as corrected on August 4, 2025.

    • Citation F0690. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

      CMS lists it as corrected on August 4, 2025.

    • Citation F0726. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

      CMS lists it as corrected on August 4, 2025.

    • Citation F0761. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

      CMS lists it as corrected on August 4, 2025.

    • Citation F0813. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Have a policy regarding use and storage of foods brought to residents by family and other visitors.

      CMS lists it as corrected on August 4, 2025.

    • Citation F0842. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

      CMS lists it as corrected on August 4, 2025.

    • Citation F0814. Severity C: potential for minimal harm, widespread.

      The rule CMS cited: Dispose of garbage and refuse properly.

      CMS lists it as corrected on August 4, 2025.

    See this home on CMS Care Compare

  21. Fire safety inspection on July 25, 2025

    10 citations

    CMS lists this as a standard inspection.

    Show the 10 citations
    • Citation K0293. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Have properly located and lighted "Exit" signs.

      CMS lists it as corrected on July 26, 2025.

    • Citation K0321. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

      CMS lists it as corrected on September 8, 2025.

    • Citation K0345. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Have approved installation, maintenance and testing program for fire alarm systems.

      CMS lists it as corrected on August 22, 2025.

    • Citation K0918. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Have generator or other power source capable of supplying service within 10 seconds.

      CMS lists it as corrected on August 22, 2025.

      CMS has cited this home for K0918 2 times since 2023.

    • Citation K0355. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Properly select, install, inspect, or maintain portable fire extinguishes.

      CMS lists it as corrected on July 26, 2025.

    • Citation K0372. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

      CMS lists it as corrected on August 29, 2025.

      CMS has cited this home for K0372 3 times since 2023.

    • Citation K0511. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Have properly installed electrical wiring and gas equipment.

      CMS lists it as corrected on August 29, 2025.

      CMS has cited this home for K0511 2 times since 2024.

    • Citation E0004. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Develop and maintain an Emergency Preparedness Program (EP).

      CMS lists it as corrected on August 22, 2025.

    • Citation K0914. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

      CMS lists it as corrected on August 29, 2025.

    • Citation K0521. Severity C: potential for minimal harm, widespread.

      The rule CMS cited: Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

      CMS has cited this home for K0521 3 times since 2023.

    See this home on CMS Care Compare

  22. CMS update of April 30, 2025

    • Star rating

      The CMS quality measures star rating changed from 4 of 5 to 3 of 5.

  23. Health inspection on April 25, 2025

    2 citations

    CMS lists this as a complaint inspection.

    Severity J is the highest of CMS's four levels. CMS uses it when residents' health or safety is at serious risk right away.

    407 of 1,177 Texas homes (35%) got a citation at the immediate jeopardy level in 2025.

    CMS fine of $10,604 on April 25, 2025.

    Show the 2 citations
    • Citation F0689. Severity J: immediate jeopardy, isolated.

      The rule CMS cited: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

      CMS lists it as corrected on February 18, 2025.

    • Citation F0609. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

      CMS lists it as corrected on April 26, 2025.

    See this home on CMS Care Compare

  24. CMS update of February 26, 2025

    • Star rating

      The CMS overall star rating changed from 2 of 5 to 1 of 5. CMS changed how it scores this rating for many homes at once.

    • Star rating

      The CMS quality measures star rating changed from 5 of 5 to 4 of 5. CMS changed how it scores this rating for many homes at once.

    • Fine

      CMS changed the fine from April 18, 2024 from $8,827 to $8,982.

    • Fine

      CMS changed the fine from May 31, 2024 from $43,891 to $44,605.

  25. CMS update of December 20, 2024

    • Star rating

      The CMS overall star rating changed from 3 of 5 to 2 of 5.

    • Star rating

      The CMS health inspection star rating changed from 2 of 5 to 1 of 5.

    • CMS abuse icon

      CMS added its abuse icon to this home.

    • Fine

      CMS changed the fine from May 31, 2024 from $67,525 to $43,891.

  26. CMS update of October 30, 2024

    • Star rating

      The CMS staffing star rating changed from 2 of 5 to 4 of 5.

    • Fine

      CMS changed the fine from April 18, 2024 from $13,580 to $8,827.

    • Fine

      CMS changed the fine from May 31, 2024 from $45,000 to $67,525.

  27. Health inspection on August 13, 2024

    2 citations

    CMS lists this as a complaint inspection.

    Severity K is the highest of CMS's four levels. CMS uses it when residents' health or safety is at serious risk right away.

    411 of 1,177 Texas homes (35%) got a citation at the immediate jeopardy level in 2024.

    CMS fine of $207,019 on August 13, 2024.

    Show the 2 citations
    • Citation F0600. Severity K: immediate jeopardy, pattern.

      The rule CMS cited: Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

      CMS lists it as corrected on August 14, 2024.

    • Citation F0656. Severity K: immediate jeopardy, pattern.

      The rule CMS cited: Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

      CMS lists it as corrected on August 14, 2024.

    See this home on CMS Care Compare

  28. CMS update of July 31, 2024

    • Star rating

      The CMS overall star rating changed from 1 of 5 to 3 of 5.

    • Star rating

      The CMS staffing star rating changed from 1 of 5 to 2 of 5. CMS changed how it scores this rating for many homes at once.

    • Star rating

      The CMS quality measures star rating changed from 3 of 5 to 5 of 5.

  29. Health inspection on June 22, 2024

    3 citations

    CMS lists this as a complaint inspection.

    Severity J is the highest of CMS's four levels. CMS uses it when residents' health or safety is at serious risk right away.

    411 of 1,177 Texas homes (35%) got a citation at the immediate jeopardy level in 2024.

    Show the 3 citations
    • Citation F0580. Severity J: immediate jeopardy, isolated.

      The rule CMS cited: Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

      CMS lists it as corrected on July 18, 2024.

    • Citation F0677. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide care and assistance to perform activities of daily living for any resident who is unable.

      CMS lists it as corrected on July 18, 2024.

    • Citation F0842. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

      CMS lists it as corrected on July 18, 2024.

    See this home on CMS Care Compare

  30. Health inspection on May 31, 2024

    6 citations

    CMS lists this as a standard inspection and a complaint inspection.

    CMS fine of $44,605 on May 31, 2024.

    Show the 6 citations
    • Citation F0576. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Ensure residents have reasonable access to and privacy in their use of communication methods.

      CMS lists it as corrected on June 23, 2024.

    • Citation F0679. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide activities to meet all resident's needs.

      CMS lists it as corrected on June 23, 2024.

    • Citation F0558. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Reasonably accommodate the needs and preferences of each resident.

      CMS lists it as corrected on June 23, 2024.

    • Citation F0641. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure each resident receives an accurate assessment.

      CMS lists it as corrected on June 23, 2024.

    • Citation F0645. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: PASARR screening for Mental disorders or Intellectual Disabilities

      CMS lists it as corrected on June 23, 2024.

    • Citation F0687. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate foot care.

      CMS lists it as corrected on June 23, 2024.

    See this home on CMS Care Compare

  31. Fire safety inspection on May 31, 2024

    4 citations

    CMS lists this as a standard inspection.

    Show the 4 citations
    • Citation K0372. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

      CMS lists it as corrected on June 23, 2024.

    • Citation K0374. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Install smoke barrier doors that can resist smoke for at least 20 minutes.

      CMS lists it as corrected on June 23, 2024.

    • Citation K0511. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Have properly installed electrical wiring and gas equipment.

      CMS lists it as corrected on June 23, 2024.

    • Citation K0521. Severity C: potential for minimal harm, widespread.

      The rule CMS cited: Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

      CMS lists it as corrected on June 23, 2024.

    See this home on CMS Care Compare

  32. CMS update of April 25, 2024

    • Star rating

      The CMS overall star rating changed from 2 of 5 to 1 of 5.

    • Star rating

      The CMS staffing star rating changed from 2 of 5 to 1 of 5.

  33. Health inspection on April 18, 2024

    1 citation

    CMS lists this as a complaint inspection.

    Severity J is the highest of CMS's four levels. CMS uses it when residents' health or safety is at serious risk right away.

    411 of 1,177 Texas homes (35%) got a citation at the immediate jeopardy level in 2024.

    CMS fine of $8,982 on April 18, 2024.

    Show the 1 citation
    • Citation F0689. Severity J: immediate jeopardy, isolated.

      The rule CMS cited: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

      CMS lists it as corrected on March 5, 2024.

    See this home on CMS Care Compare

  34. CMS update of March 28, 2024

    • Changed ownership in the last 12 months

      CMS no longer shows a change of ownership in the past 12 months.

  35. Health inspection on March 22, 2024

    2 citations

    CMS lists this as a complaint inspection.

    Show the 2 citations
    • Citation F0921. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

      CMS lists it as corrected on April 22, 2024.

      CMS has cited this home for F0921 2 times since 2023.

    • Citation F0924. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Put firmly secured handrails on each side of hallways.

      CMS lists it as corrected on April 22, 2024.

    See this home on CMS Care Compare

  36. CMS update of February 29, 2024

    • Star rating

      The CMS overall star rating changed from 1 of 5 to 2 of 5.

    • Star rating

      The CMS health inspection star rating changed from 1 of 5 to 2 of 5.

  37. CMS update of December 21, 2023

    • Name

      CMS lists a new legal business name for this home.

    • Ownership

      CMS lists this home under a new chain.

    • Fine

      CMS changed the fine from January 9, 2023 from $9,750 to $10,378.

  38. Health inspection on April 6, 2023

    5 citations

    CMS lists this as a standard inspection.

    Show the 5 citations
    • Citation F0565. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Honor the resident's right to organize and participate in resident/family groups in the facility.

      CMS lists it as corrected on May 5, 2023.

    • Citation F0584. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

      CMS lists it as corrected on May 5, 2023.

    • Citation F0804. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

      CMS lists it as corrected on May 5, 2023.

    • Citation F0880. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide and implement an infection prevention and control program.

      CMS lists it as corrected on May 5, 2023.

    • Citation F0921. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

      CMS lists it as corrected on May 5, 2023.

    See this home on CMS Care Compare

  39. Fire safety inspection on April 6, 2023

    11 citations

    CMS lists this as a standard inspection.

    Show the 11 citations
    • Citation K0346. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Follow proper procedures when the fire alarm was out of service for more than 4 hours.

      CMS lists it as corrected on June 5, 2023.

    • Citation K0353. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Inspect, test, and maintain automatic sprinkler systems.

      CMS lists it as corrected on June 5, 2023.

    • Citation K0111. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Satisfy building requirements after a repair, renovation, modification, or change of user/occupancy.

      CMS lists it as corrected on June 5, 2023.

    • Citation K0372. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

      CMS lists it as corrected on June 5, 2023.

    • Citation K0741. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

      CMS lists it as corrected on June 5, 2023.

    • Citation K0916. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Have a battery powered remote alarm panel in a location accessible by operating personnel.

      CMS lists it as corrected on June 5, 2023.

    • Citation K0521. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

      CMS lists it as corrected on May 6, 2023.

    • Citation K0917. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure electrical receptacles or cover plates have distinctive color or marking.

      CMS lists it as corrected on June 5, 2023.

    • Citation K0918. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Have generator or other power source capable of supplying service within 10 seconds.

      CMS lists it as corrected on June 5, 2023.

    • Citation K0920. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure proper usage of power strips and extension cords.

      CMS lists it as corrected on June 5, 2023.

    • Citation K0923. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Have proper medical gas storage and administration areas.

      CMS lists it as corrected on June 5, 2023.

    See this home on CMS Care Compare

CMS star ratings

Facts from CMS

Phone
(210) 648-0101
Last standard health inspection
July 25, 2025 (1 year ago)
Certified beds
320
Residents per day, on average
115
Ownership type
For profit - Limited Liability company
Legal business name
West Wharton County Hospital District
Chain
Creative Solutions in Healthcare
Takes part in
Medicare and Medicaid

More health citations than the Texas average (59 vs 28).

Owners and managers

CMS lists these owners and managers for this home. Names are as CMS writes them.

Questions

When was Normandy Terrace Nursing & Rehabilitation Center last inspected?

CMS lists July 25, 2025 as the date of its most recent standard health inspection.

How many citations (violations) does Normandy Terrace Nursing & Rehabilitation Center have?

CMS lists 59 health citations since April 6, 2023. CMS also calls these deficiencies.

Has Normandy Terrace Nursing & Rehabilitation Center been fined?

CMS lists 6 fines in the past three years, $349,006 in total.

What is the CMS star rating of Normandy Terrace Nursing & Rehabilitation Center?

Its CMS overall star rating is 1 of 5.

Is Normandy Terrace Nursing & Rehabilitation Center a Special Focus Facility?

Yes. CMS lists it as a Special Focus Facility candidate.

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