Nursing Home Alerts

Serenity Spring Senior Living at Green Bay

1555 Dousman St, Green Bay, WI 54303

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Serenity Spring Senior Living at Green Bay is a nursing home in Green Bay, Wisconsin. This page lists the citations, fines and star ratings that CMS publishes for it. Each one has a date and a link to CMS.

At a glance

This page uses data from the Centers for Medicare & Medicaid Services (CMS), published on October 28, 2026. CMS updates its data about once a month.

Get an email when CMS publishes something new about this home

One email per CMS update, only when something changed: a new citation, a fine, a star rating change, a new owner. Early access follows one home per address.

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CMS flags

CMS does not list this home as a Special Focus Facility or a candidate. CMS does not show an abuse icon for it. CMS lists no change of ownership in the past 12 months.

Inspections, fines and changes

This list shows every citation and fine in CMS's current data, which covers about the last three years. It also shows changes CMS made to this home's ratings and records.

  1. CMS update of October 28, 2026

    • Star rating

      The CMS quality measures star rating changed from 4 of 5 to 5 of 5.

  2. CMS update of October 8, 2026

    • Name

      CMS lists a new name for this home. It was Grancare Nursing Center.

  3. CMS update of July 29, 2026

    • Star rating

      The CMS overall star rating changed from 4 of 5 to 5 of 5.

    • Star rating

      The CMS staffing star rating changed from 4 of 5 to 5 of 5.

  4. CMS update of April 29, 2026

    • Star rating

      The CMS quality measures star rating changed from 3 of 5 to 4 of 5.

  5. Health inspection on January 7, 2026

    4 citations

    CMS lists this as a standard inspection.

    Show the 4 citations
    • Citation F0812. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

      CMS lists it as corrected on January 30, 2026.

      CMS has cited this home for F0812 3 times since 2023.

    • Citation F0880. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide and implement an infection prevention and control program.

      CMS lists it as corrected on January 30, 2026.

    • Citation F0558. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Reasonably accommodate the needs and preferences of each resident.

      CMS lists it as corrected on January 30, 2026.

    • Citation F0645. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: PASARR screening for Mental disorders or Intellectual Disabilities

      CMS lists it as corrected on January 30, 2026.

    See this home on CMS Care Compare

  6. Fire safety inspection on January 7, 2026

    2 citations

    CMS lists this as a standard inspection.

    Show the 2 citations
    • Citation K0211. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Keep aisles, corridors, and exits free of obstruction in case of emergency.

      CMS lists it as corrected on January 16, 2026.

    • Citation K0912. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Have power receptacles that are properly grounded.

      CMS lists it as corrected on January 29, 2026.

    See this home on CMS Care Compare

  7. CMS update of November 20, 2025

    • Star rating

      The CMS quality measures star rating changed from 4 of 5 to 3 of 5.

  8. CMS update of April 30, 2025

    • Star rating

      The CMS quality measures star rating changed from 3 of 5 to 4 of 5.

  9. CMS update of February 26, 2025

    • Star rating

      The CMS staffing star rating changed from 3 of 5 to 4 of 5.

    • Star rating

      The CMS quality measures star rating changed from 4 of 5 to 3 of 5. CMS changed how it scores this rating for many homes at once.

  10. Health inspection on November 27, 2024

    1 citation

    CMS lists this as a complaint inspection.

    Show the 1 citation
    • Citation F0609. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

      CMS lists it as corrected on November 28, 2024.

    See this home on CMS Care Compare

  11. CMS update of October 30, 2024

    • Star rating

      The CMS quality measures star rating changed from 3 of 5 to 4 of 5.

  12. Health inspection on September 5, 2024

    3 citations

    CMS lists this as a standard inspection.

    Show the 3 citations
    • Citation F0812. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

      CMS lists it as corrected on September 27, 2024.

    • Citation F0623. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

      CMS lists it as corrected on September 11, 2024.

    • Citation F0625. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

      CMS lists it as corrected on September 11, 2024.

    See this home on CMS Care Compare

  13. Fire safety inspection on September 5, 2024

    9 citations

    CMS lists this as a standard inspection.

    Show the 9 citations
    • Citation K0161. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Use approved construction type or materials.

      CMS lists it as corrected on October 25, 2024.

    • Citation K0345. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Have approved installation, maintenance and testing program for fire alarm systems.

      CMS lists it as corrected on September 27, 2024.

    • Citation K0353. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Inspect, test, and maintain automatic sprinkler systems.

      CMS lists it as corrected on October 10, 2024.

      CMS has cited this home for K0353 2 times since 2023.

    • Citation K0761. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: To conduct inspection, testing and maintenance of fire doors by qualified individuals.

      CMS lists it as corrected on September 23, 2024.

    • Citation K0372. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

      CMS lists it as corrected on September 28, 2024.

    • Citation K0511. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Have properly installed electrical wiring and gas equipment.

      CMS lists it as corrected on September 5, 2024.

    • Citation K0521. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

      CMS lists it as corrected on September 6, 2024.

    • Citation K0914. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

      CMS lists it as corrected on September 27, 2024.

    • Citation K0923. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Have proper medical gas storage and administration areas.

      CMS lists it as corrected on September 5, 2024.

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  14. CMS update of July 31, 2024

    • Star rating

      The CMS overall star rating changed from 5 of 5 to 4 of 5.

    • Star rating

      The CMS quality measures star rating changed from 5 of 5 to 3 of 5.

  15. CMS update of May 29, 2024

    • Star rating

      The CMS overall star rating changed from 4 of 5 to 5 of 5.

    • Star rating

      The CMS health inspection star rating changed from 3 of 5 to 4 of 5.

  16. CMS update of April 25, 2024

    • Star rating

      The CMS staffing star rating changed from 4 of 5 to 3 of 5.

  17. Health inspection on August 23, 2023

    1 citation

    CMS lists this as a standard inspection.

    Show the 1 citation
    • Citation F0812. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

      CMS lists it as corrected on August 24, 2023.

    See this home on CMS Care Compare

  18. Fire safety inspection on August 23, 2023

    2 citations

    CMS lists this as a standard inspection.

    Show the 2 citations
    • Citation K0353. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Inspect, test, and maintain automatic sprinkler systems.

      CMS lists it as corrected on August 24, 2023.

    • Citation K0918. Severity C: potential for minimal harm, widespread.

      The rule CMS cited: Have generator or other power source capable of supplying service within 10 seconds.

      CMS lists it as corrected on September 7, 2023.

    See this home on CMS Care Compare

CMS star ratings

Facts from CMS

Phone
(920) 494-4525
Last standard health inspection
January 7, 2026 (10 months ago)
Certified beds
64
Residents per day, on average
51.6
Ownership type
For profit - Corporation
Legal business name
Zunker Health Care INC
Chain
Not listed by CMS
Takes part in
Medicare and Medicaid

Fewer health citations than the Wisconsin average (9 vs 28).

Owners and managers

CMS lists these owners and managers for this home. Names are as CMS writes them.

Show 4 more
  • COBB, BRITTANYOperational/managerial control · not applicable · since 11/08/2011
  • SCHINSCHKE, SCOTTOperational/managerial control · not applicable · since 01/01/2020
  • ZUNKER, DONALDOperational/managerial control · not applicable · since 01/01/1994
  • ZUNKER, DONNAOperational/managerial control · not applicable · since 01/01/1994

Questions

When was Serenity Spring Senior Living at Green Bay last inspected?

CMS lists January 7, 2026 as the date of its most recent standard health inspection.

How many citations (violations) does Serenity Spring Senior Living at Green Bay have?

CMS lists 9 health citations since August 23, 2023. CMS also calls these deficiencies.

Has Serenity Spring Senior Living at Green Bay been fined?

CMS lists no fines for this home in the past three years.

What is the CMS star rating of Serenity Spring Senior Living at Green Bay?

Its CMS overall star rating is 5 of 5.

Is Serenity Spring Senior Living at Green Bay a Special Focus Facility?

No. CMS does not list it as a Special Focus Facility or a candidate.

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