Hanover Hill Health Care Center
700 Hanover Street, Manchester, NH 03104
Hanover Hill Health Care Center is a nursing home in Manchester, New Hampshire. This page lists the citations, fines and star ratings that CMS publishes for it. Each one has a date and a link to CMS.
At a glance
- CMS overall star rating4 of 5
- Last standard health inspectionMarch 10, 2026 (8 months ago)
- Health citations since December 12, 20247 (New Hampshire average 13)
- Fines in the past three years1, $8,512 in total
- CMS flagsNone listed by CMS
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One email per CMS update, only when something changed: a new citation, a fine, a star rating change, a new owner. Early access follows one home per address.
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CMS flags
CMS does not list this home as a Special Focus Facility or a candidate. CMS does not show an abuse icon for it. CMS lists no change of ownership in the past 12 months.
Inspections, fines and changes
This list shows every citation and fine in CMS's current data, which covers about the last three years. It also shows changes CMS made to this home's ratings and records.
CMS update of October 28, 2026
Star rating
The CMS staffing star rating changed from 3 of 5 to 2 of 5.
Staffing
Total nurse staffing reported to CMS went from 4.1 to 2.9 hours per resident per day.
CMS update of October 8, 2026
Star rating
The CMS overall star rating changed from 3 of 5 to 4 of 5.
Star rating
The CMS health inspection star rating changed from 3 of 5 to 4 of 5.
CMS update of July 29, 2026
Star rating
The CMS overall star rating changed from 4 of 5 to 3 of 5.
Star rating
The CMS quality measures star rating changed from 5 of 5 to 4 of 5.
CMS update of May 27, 2026
Star rating
The CMS overall star rating changed from 2 of 5 to 4 of 5.
Star rating
The CMS health inspection star rating changed from 1 of 5 to 3 of 5.
CMS update of April 29, 2026
Star rating
The CMS overall star rating changed from 1 of 5 to 2 of 5.
Star rating
The CMS staffing star rating changed from 2 of 5 to 3 of 5.
Star rating
The CMS quality measures star rating changed from 4 of 5 to 5 of 5.
Health inspection on March 10, 2026
1 citationCMS lists this as a standard inspection.
Show the 1 citation
Citation F0658. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Ensure services provided by the nursing facility meet professional standards of quality.
CMS lists it as corrected on March 23, 2026.
Fire safety inspection on March 10, 2026
1 citationCMS lists this as a standard inspection.
Show the 1 citation
Citation K0923. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Have proper medical gas storage and administration areas.
CMS lists it as corrected on March 20, 2026.
CMS update of November 20, 2025
Star rating
The CMS staffing star rating changed from 3 of 5 to 2 of 5.
Staffing
Total nurse staffing reported to CMS went from 4.2 to 3.7 hours per resident per day.
CMS update of July 30, 2025
Star rating
The CMS overall star rating changed from 3 of 5 to 1 of 5. CMS changed how it scores this rating for many homes at once.
Star rating
The CMS health inspection star rating changed from 2 of 5 to 1 of 5. CMS changed how it scores this rating for many homes at once.
Star rating
The CMS quality measures star rating changed from 5 of 5 to 4 of 5.
CMS update of April 30, 2025
Star rating
The CMS staffing star rating changed from 2 of 5 to 3 of 5.
CMS update of March 26, 2025
Star rating
The CMS overall star rating changed from 5 of 5 to 3 of 5.
Star rating
The CMS health inspection star rating changed from 4 of 5 to 2 of 5.
CMS update of February 26, 2025
Star rating
The CMS overall star rating changed from 4 of 5 to 5 of 5. CMS changed how it scores this rating for many homes at once.
Star rating
The CMS quality measures star rating changed from 4 of 5 to 5 of 5. CMS changed how it scores this rating for many homes at once.
Health inspection on December 12, 2024
6 citationsCMS lists this as a standard inspection.
Severity G is the second-highest of CMS's four levels. It means a resident was harmed.
5 of 73 New Hampshire homes (7%) got a citation at the actual harm level in 2024.
CMS fine of $8,512 on December 12, 2024.
Show the 6 citations
Citation F0760. Severity G: actual harm, isolated.
The rule CMS cited:
Ensure that residents are free from significant medication errors.
CMS lists it as corrected on November 13, 2024.
Citation F0812. Severity E: potential for more than minimal harm, pattern.
The rule CMS cited:
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
CMS lists it as corrected on January 21, 2025.
Citation F0880. Severity E: potential for more than minimal harm, pattern.
The rule CMS cited:
Provide and implement an infection prevention and control program.
CMS lists it as corrected on January 22, 2025.
Citation F0645. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
PASARR screening for Mental disorders or Intellectual Disabilities
CMS lists it as corrected on January 8, 2025.
Citation F0761. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
CMS lists it as corrected on January 22, 2025.
Citation F0838. Severity C: potential for minimal harm, widespread.
The rule CMS cited:
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
CMS lists it as corrected on December 12, 2024.
Fire safety inspection on December 12, 2024
2 citationsCMS lists this as a standard inspection.
Show the 2 citations
Citation K0353. Severity C: potential for minimal harm, widespread.
The rule CMS cited:
Inspect, test, and maintain automatic sprinkler systems.
CMS lists it as corrected on January 31, 2025.
Citation K0355. Severity C: potential for minimal harm, widespread.
The rule CMS cited:
Properly select, install, inspect, or maintain portable fire extinguishes.
CMS lists it as corrected on January 31, 2025.
CMS update of July 31, 2024
Star rating
The CMS quality measures star rating changed from 3 of 5 to 4 of 5.
CMS update of April 25, 2024
Star rating
The CMS quality measures star rating changed from 4 of 5 to 3 of 5.
CMS update of March 28, 2024
Star rating
The CMS overall star rating changed from 3 of 5 to 4 of 5.
Star rating
The CMS health inspection star rating changed from 3 of 5 to 4 of 5.
Fire safety inspection on January 5, 2024
3 citationsCMS lists this as a standard inspection.
Show the 3 citations
Citation K0363. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Install corridor and hallway doors that block smoke.
CMS lists it as corrected on February 15, 2024.
Citation K0372. Severity C: potential for minimal harm, widespread.
The rule CMS cited:
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
CMS lists it as corrected on February 15, 2024.
Citation K0919. Severity B: potential for minimal harm, pattern.
The rule CMS cited:
Meet requirements for the use of electrical equipment.
CMS lists it as corrected on February 15, 2024.
CMS star ratings
- 4 of 5CMS overall star rating
- 4 of 5CMS health inspection star rating
- 2 of 5CMS staffing star rating
- 4 of 5CMS quality measures star rating
Facts from CMS
- Phone
- (603) 627-3826
- Last standard health inspection
- March 10, 2026 (8 months ago)
- Certified beds
- 124
- Residents per day, on average
- 114
- Ownership type
- For profit - Corporation
- Legal business name
- Hanover Hill Health Care Center Services INC.
- Chain
- Not listed by CMS
- Takes part in
- Medicare and Medicaid
Fewer health citations than the New Hampshire average (7 vs 13).
Owners and managers
CMS lists these owners and managers for this home. Names are as CMS writes them.
- ACCORDION HEALTHCARE CONSULTING, LLCOperational/managerial control · not applicable · since 07/09/2023
- INTELYCARE INCOperational/managerial control · not applicable · since 11/01/2021
- KELIA, INC.Operational/managerial control · not applicable · since 09/01/2019
- MEDWIN HEALTHCARE STAFFINGOperational/managerial control · not applicable · since 04/01/2023
- OMNICARE, LLCOperational/managerial control · not applicable · since 06/01/2000
Show 8 more
- SILVER STONE INVESTMENT MANAGEMENT, LLCOperational/managerial control · not applicable · since 09/01/2022
- WIPFLI LLPOperational/managerial control · not applicable · since 03/25/2006
- ATHAR, MASOOMAOperational/managerial control · not applicable · since 04/01/2015
- FOSTER, HEATHEROperational/managerial control · not applicable · since 10/08/2023
- LEE, ALLISONOperational/managerial control · not applicable · since 02/08/2016
- LEE, ELISABETHOperational/managerial control · not applicable · since 04/26/2016
- LEE, THEODOREOperational/managerial control · not applicable · since 12/15/2006
- MCINTIRE, LORIOperational/managerial control · not applicable · since 12/15/2006
Questions
When was Hanover Hill Health Care Center last inspected?
CMS lists March 10, 2026 as the date of its most recent standard health inspection.
How many citations (violations) does Hanover Hill Health Care Center have?
CMS lists 7 health citations since December 12, 2024. CMS also calls these deficiencies.
Has Hanover Hill Health Care Center been fined?
CMS lists 1 fine in the past three years, $8,512 in total.
What is the CMS star rating of Hanover Hill Health Care Center?
Its CMS overall star rating is 4 of 5.
Is Hanover Hill Health Care Center a Special Focus Facility?
No. CMS does not list it as a Special Focus Facility or a candidate.